The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #15 34 条评价 |
| 中型(25-74 间客房) ▾ | — | #11 64 条评价 |
| 大型(75-199 间客房) ▾ | — | #22 5 条评价 |
| 超大型(200+ 间客房) ▾ | — | #8 6 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #15 35 条评价 |
| 豪华酒店 ▾ | — | #15 28 条评价 |
| 品牌/连锁酒店 ▾ | — | #16 17 条评价 |
| 长住酒店 ▾ | — | #16 9 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | — | #24 2 条评价 |
| 欧洲 ▾ | — | #25 11 条评价 |
| 亚太 ▾ | — | #4 79 条评价 |
| 中东 ▾ | — | #2 17 条评价 |
Choosing the right booking engine can dramatically impact your hotel's revenue, guest experience, and operational efficiency. Both Angelfish Software and Exely Booking Engine aim to optimize your booking process, but they approach this goal from different angles. While Angelfish is primarily a log analysis tool being promoted as a booking solution, Exely is a dedicated, feature-rich booking engine with proven results. So, which product truly aligns with your hotel’s needs?
Angelfish Software has a very limited review base—no recent reviews or ratings—making its real-world effectiveness hard to gauge. Conversely, Exely boasts over 140 reviews, with 63 in the last six months, reflecting active hotel user engagement and current performance data.
Exely scores a near-perfect 92.67 on the HotelTechReport (HTR) scale, with an overall rating of 0/5 for Angelfish. Exely's reviews consistently praise its user-friendliness, automation, and ability to increase direct bookings, while Angelfish’s reviews are unavailable, raising questions about its market presence and support. Given the recent and plentiful feedback, Exely is clearly the more dependable choice for hotels evaluating booking engines today.
If your hotel needs a proven, feature-rich platform that boosts direct bookings and offers extensive integrations, go with Exely. Its broad feature set, responsiveness, and recent reviews underscore its reliability and effectiveness. For independent hotels or chains prioritizing ease of use and conversion tools, Exely’s user-friendly interface and marketing features make it the top pick.
On the other hand, Angelfish’s focus on log analysis and performance insights suggests it’s more suitable if your team is looking to optimize website performance or digital marketing strategies, rather than direct booking functionality. If your main goal is digital analytics rather than reservations, Angelfish might be relevant—though its lack of recent reviews makes it less compelling.
Exely’s ease of use is highly rated, with a 4.91/5 UI/UX score and recent reviews praising its intuitive dashboard and straightforward management of rates, availability, and reservations. Support and onboarding are also rated at 4.96/5, with users highlighting quick, helpful responses and smooth setup.
In contrast, Angelfish has a 0/5 rating, and no recent reviews to provide insight into its usability or support. The absence of user feedback makes it impossible to assess whether Angelfish is easy to implement or operate. Based on available data, Edge: Exely.
Exely offers 29 unique features—ranging from multi-lingual support, multi-currency transactions, booking abandonment recovery, to integrations with platforms like Google Hotel Ads, TripAdvisor, and PayPal. These features directly impact conversion, visibility, and guest experience.
Angelfish, on the other hand, offers no unique features or integrations, focusing primarily on log analysis for website performance. If advanced booking tools and integrations matter, Exely’s comprehensive feature set gives it a clear advantage. Edge: Exely.
Exely’s support and onboarding ratings are nearly perfect at 4.96/5, with reviews emphasizing prompt, friendly, and proactive assistance. Users describe Exely’s support team as responsive and solution-oriented, which enhances overall satisfaction.
Angelfish provides no recent review data or support ratings, making it impossible to evaluate its service quality. Without evidence of support excellence, and considering Exely’s proven high ratings, Edge: Exely.
Exely integrates with eight verified partners, including prominent platforms like Oracle Hospitality, Mews, Booking.com, and TripAdvisor. These integrations streamline operations, increase visibility, and help manage reservations across multiple channels.
Angelfish only lists three partners—HiJiffy, SiteMinder, Pitchup.com—and focuses primarily on log analysis rather than booking-specific integrations. For hotels seeking a platform with extensive third-party connections, Exely’s richer partner ecosystem provides a significant advantage. Edge: Exely.
Given the absence of recent ratings and reviews for Angelfish, it’s impossible to determine how hoteliers perceive it. Conversely, Exely’s 144 reviews, with a recent 63 in the last six months, reveal a high level of user satisfaction—98% likelihood to recommend, and strong scores in support, ease of use, and value.
Most hotel segments, especially boutique, city center, and resort properties, rate Exely highly for improving direct bookings and operational efficiency. Based on current feedback, Exely is clearly the preferred choice. Edge: Exely.
Angelfish does not disclose pricing details or offer a free trial, making it difficult to evaluate cost-effectiveness. Exely lists a base price of $200 per month, with no free tier or trial, providing transparency into ongoing costs.
Considering Exely’s feature set and recent reviews, its $200/month fee appears justified given the value and support provided. Without clear pricing, Angelfish’s cost remains uncertain; however, the lack of recent reviews diminishes confidence in its pricing value.
Not ideal if:
Not ideal if:
The core difference is that Exely is a dedicated booking engine with a proven track record, extensive features, and high user satisfaction. Angelfish appears more oriented toward website analytics and log analysis, with little evidence of recent hotel-specific success or support.
If your hotel needs a reliable, feature-packed booking platform, go with Exely. Its recent reviews, broad integrations, and high satisfaction ratings make it the clear choice for hotels serious about direct bookings and operational efficiency. Choose Angelfish only if your primary focus is website performance analytics and digital strategy insights, not reservations.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
酒店从业者喜爱的方面
Exely 的支持团队以其快速响应和以解决方案为导向的服务而备受赞誉,从而显著提升了用户体验。这被视为该产品的一大优势。
Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响... Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响。
该软件因增加直接预订量并降低对在线旅行社 (OTA) 的依赖而备受赞誉。这通过降低第三方费用和高效的预订管理带来投资回报,从而对酒店收入产生积极影响。
酒店从业者提出异议的方面
用户反复反映的一个关键问题是自定义选项有限,尤其是在报表和网站设计方面。用户希望能够更灵活地调整模板和报表,以满足自身需求。
用户希望看到与其他酒店管理系统的集成能力得到提升。目前的集成限制被视为一个缺点,制约了平台全部潜力的发挥。
独特功能
评分差异最大的方面
这取决于您的需求。Angelfish Software 和 Exely Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。Angelfish Software 提供 3 个经验证的集成合作伙伴,而 Exely Booking Engine 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Angelfish Software:否。Exely Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Angelfish 的 HT Score 为 0,Exely 的为 93。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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