The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 1,416 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Anand Systems Inc. (ASI) 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Native Email Marketing and Native Email Marketing.
Cloudbeds 表现出色 在 intuitiveness and ease of use 方面 — 尤其适合 brand 类型的物业 (4.5/5) ,拥有独特功能如 Mobile optimized/responsive and Revenue management module.
基于 HTR 上 1,416 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | From $300/mo | From $500/mo |
| 经验证的评价 | 2 | 1,414 |
在分析了 1,416 条经验证的评价后,Anand Systems Inc. (ASI) 用户最看重其 ,而 Cloudbeds 用户则强调 intuitiveness and ease of use, automation and efficiency, reservations and channel management。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
Intuitiveness and Ease of Use
▾
|
|
|
+
Automation and Efficiency
▾
|
|
|
+
Reservations and Channel Management
▾
|
|
|
+
Reporting and Analytics
▾
|
|
| 缺点 | |
|
−
Reservation Flexibility and Editing
▾
|
|
|
−
货币兑换和金融业务
▾
|
|
|
−
移动功能
▾
|
|
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #33 2 条评价 | #2 675 条评价 |
| 中型(25-74 间客房) ▾ | #28 0 条评价 | #1 235 条评价 |
| 大型(75-199 间客房) ▾ | — | #1 51 条评价 |
| 超大型(200+ 间客房) ▾ | #19 0 条评价 | #4 5 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #42 0 条评价 | #1 546 条评价 |
| 豪华酒店 ▾ | #40 0 条评价 | #3 245 条评价 |
| 品牌/连锁酒店 ▾ | #29 1 条评价 | #2 145 条评价 |
| 长住酒店 ▾ | #32 0 条评价 | #2 96 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #19 2 条评价 | #2 532 条评价 |
| 欧洲 ▾ | — | #4 166 条评价 |
| 亚太 ▾ | #22 0 条评价 | #3 201 条评价 |
| 中东 ▾ | — | #3 13 条评价 |
Choosing between ASI PMS by Anand Systems Inc. and Cloudbeds HMS hinges on your hotel’s specific needs, operations scale, and growth plans. While both systems aim to streamline hotel management, they diverge significantly in features, support, and market presence. Your priority should be selecting the platform that fits your hotel’s size, complexity, and future ambitions.
ASI offers a highly specialized, all-in-one platform with a small user base and tight focus, while Cloudbeds boasts a broad, global footprint and extensive integration capabilities. Which aligns better with your hotel’s growth trajectory?
Both ASI PMS and Cloudbeds solve core hotel management challenges—reservation, front desk, and reporting—but they approach these differently. ASI’s strength lies in its simplified, all-in-one solution, tailored for smaller or independent properties seeking straightforward management. Cloudbeds emphasizes integration and automation, designed to support properties scaling across multiple channels and locations.
While ASI’s recent reviews highlight its ease of use and reliability, its limited review count and regional focus suggest a niche appeal. Conversely, Cloudbeds’s large, active user base and recent reviews demonstrate widespread trust and ongoing innovation. Do you prioritize a system that’s proven at scale or a more tailored, straightforward solution?
If your hotel needs a lean, easy-to-navigate platform with strong front desk and reservation management, ASI is ideal. It’s perfect for small hotels, boutique properties, or operators seeking simplicity, with a focus on operational efficiency and direct support.
If your hotel requires a scalable solution with extensive integrations, revenue management, and multi-channel distribution, Cloudbeds is the better choice. It suits properties of all sizes aiming to grow, automate, and optimize revenue through advanced tools and a global network. For multi-property portfolios or ambitious expansion, Cloudbeds’s comprehensive ecosystem is unmatched.
ASI’s UI scores a perfect 5/5, with reviews emphasizing its user-friendly, intuitive interface that requires no extensive training. Users praise its straightforward setup, making staff adoption quick and smooth, even with minimal tech experience.
Cloudbeds also scores high at 4.58/5, with many reviewers highlighting its ease of use and fast onboarding. Users find its interface modern and approachable, although some note that advanced features can require additional training.
Edge: ASI PMS.
Cloudbeds offers 52 features, including channel management, revenue management, automated night audits, and integrated CRS, with many features designed for scalability. It provides tools like multi-lingual support, online checkout, and advanced reporting, making it suitable for complex, multi-property operations.
ASI has 9 unique features, including native email marketing, guest CRM, gift vouchers, and integrated ID scanners—features that enhance guest engagement and operational flexibility for smaller properties. However, it lacks many of the automation and distribution tools found in Cloudbeds.
Edge: Cloudbeds.
Both systems have strong support ratings, but ASI’s customer support scores a full 5/5, with reviews emphasizing responsive, professional help and real-time support. Users report quick resolutions and satisfaction with personalized assistance.
Cloudbeds’s support scores 4.38/5, and while generally praised, some users mention slower response times during peak periods. Cloudbeds’s extensive support network and online resources are valuable, but ASI’s dedicated, personalized support is a clear advantage.
Edge: ASI PMS.
Cloudbeds significantly outpaces ASI with 190 verified partners, including major OTAs, POS systems, revenue management, and more. Common integrations include SiteMinder, Duetto, and Pricepoint, supporting a connected, automated operation.
ASI’s 19 verified partners cover core needs like OTAs, channel management, and some niche integrations such as guest CRM and ID scanners. While sufficient for smaller operations, it may limit expansion.
Edge: Cloudbeds.
Cloudbeds’s recent review count (76 in the last 6 months) and overall rating of 4.62/5 reflect a broad, satisfied user base. Industry segments like boutique hotels, hostels, and small chains consistently rate it highly, emphasizing its scalability and support.
ASI’s reviews are limited to two recent ones, both highly positive, but with a 0/5 rating in the overall score, indicating very limited data. Its reviews focus on ease of use and reliability, but the small sample size makes it less representative.
Edge: Cloudbeds.
ASI’s base price is $300, with no trial or additional fees, making it an affordable, straightforward option. Cloudbeds’s starting price is $500, with no trial, which might be higher but includes more features and integrations.
Pricing models suggest Cloudbeds is a premium solution aimed at broader scalability, while ASI offers simplicity at a lower entry point. Consider your budget and feature needs when evaluating.
Not ideal if your hotel plans rapid growth, multi-channel distribution, or advanced automation.
Not ideal if your hotel prefers a niche, simplified platform or has minimal operational complexity.
ASI PMS stands out as a straightforward, user-friendly solution perfect for small properties or boutique hotels that prioritize simplicity and direct support. Its limited feature set suits operators who want core management without the complexity of automation or extensive integrations.
Cloudbeds excels in supporting large, growing hotels and portfolios with its extensive features, integrations, and automation tools. Its broad ecosystem makes it ideal for properties looking to scale efficiently, automate workflows, and improve revenue management.
If your hotel values a proven, easy-to-use system with personalized support, and your operations are straightforward, ASI may be sufficient. But if your goal is expansion, automation, and a connected tech stack, Cloudbeds is the stronger choice.
In conclusion, Cloudbeds’s higher review volume, recent activity, and extensive features make it the go-to platform for ambitious hoteliers. ASI remains a solid, simple alternative for properties that want reliable, no-frills management.
酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | From $300/mo | From $500/mo |
根据 HTR 的产品数据库,ASI PMS - All-in-one Hotel Management Software 和 Cloudbeds HMS 共享 38 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 2路实时集成 | ||
| PMS 连接性 | ||
| 分析仪表板 | ||
| 原生电子邮件营销 | ||
| 原生电子邮件营销 | ||
| 多种语言 | ||
| 客户关系管理 | ||
| 平板电脑/自助值机 | ||
| 库存管理 | ||
| 礼品卡 | ||
| 集中的用户和角色管理 | ||
| 集成身份证和护照扫描仪 |
显示主要差异。这两款产品之间还有 49 项功能存在差异。
我们分析了 9 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"We needed a system that removed our dependency on remote desktop and made daily operations simpler for the team. ASI 7.0 gave us direct access, a familiar setup, and a much smoothe..."
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
独特功能
酒店从业者喜爱的方面
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
酒店从业者提出异议的方面
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
人们注意到货币转换的准确性存在问题,尤其是在多币种交易中。用户反映存在一些差异,影响了对账流程。改进货币转换配置可以简化财务管理。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。ASI PMS - All-in-one Hotel Management Software 和 Cloudbeds HMS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。ASI PMS - All-in-one Hotel Management Software 提供 19 个经验证的集成合作伙伴,而 Cloudbeds HMS 提供 189 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ASI PMS - All-in-one Hotel Management Software 在易用性方面领先,评分为 5.0/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ASI PMS - All-in-one Hotel Management Software:否。Cloudbeds HMS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Anand Systems Inc. (ASI) 的 HT Score 为 0,Cloudbeds 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问