The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 328 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Septeo Hospitality 表现出色 ,拥有独特功能如 Guest Communication (SMS Messaging).
Clock 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.8/5) ,拥有独特功能如 Guest profiles and Mobile App.
基于 HTR 上 328 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $600/mo |
| 经验证的评价 | 0 | 328 |
在分析了 328 条经验证的评价后,Septeo Hospitality 用户最看重其 ,而 Clock 用户则强调 功能丰富, 运营效率, 响应式支持和定期更新。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #11 117 条评价 |
| 中型(25-74 间客房) ▾ | — | #7 157 条评价 |
| 大型(75-199 间客房) ▾ | — | #17 9 条评价 |
| 超大型(200+ 间客房) ▾ | — | #11 5 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #8 165 条评价 |
| 豪华酒店 ▾ | — | #11 80 条评价 |
| 品牌/连锁酒店 ▾ | — | #8 62 条评价 |
| 长住酒店 ▾ | — | #9 27 条评价 |
按区域
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| 北美 ▾ | — | #17 30 条评价 |
| 欧洲 ▾ | — | #3 228 条评价 |
| 亚太 ▾ | — | #11 13 条评价 |
| 中东 | — | #17 2 条评价 |
Choosing the right property management system (PMS) can dramatically impact your hotel’s efficiency, guest experience, and revenue. Both ASTERIO by Septeo Hospitality and Clock PMS aim to streamline operations, but they serve different needs and markets. While ASTERIO offers extensive features for diverse hotel services, Clock PMS is renowned for its comprehensive, user-friendly, cloud-based platform with a broader market presence. Which system aligns better with your hotel’s specific requirements?
ASTERIO and Clock PMS are designed to improve operational control and guest engagement, but they approach these goals differently. ASTERIO emphasizes managing multiple hotel services—accommodation, food, spa, activities—and supports marketing and customer journey creation. Conversely, Clock PMS focuses on core hotel functions like reservations, invoicing, and front desk tasks, with extensive integrations and automation capabilities. Do you need a flexible, multi-service platform or a more traditional, all-in-one PMS?
The primary divergence lies in market presence and user adoption: Clock PMS has 251 recent reviews with a 4.8/5 rating from users worldwide, reflecting ongoing development and broad industry trust. ASTERIO, with no recent reviews and a zero rating, appears less proven in live hotel environments. So, which system has a stronger track record for your property type?
If your hotel needs a straightforward, reliable PMS that simplifies daily operations and improves guest communication, Clock PMS is the smarter choice. Its extensive feature set (42 shared features and 16 unique ones) supports everything from reservations to guest engagement, with proven user satisfaction.
If your hotel operates multiple services—like wellness, retail, or activities—and requires a platform to manage and market these offerings, ASTERIO’s specialized modules for wellness and guest communication may be more appealing. However, given the lack of recent reviews and performance data for ASTERIO, Clock PMS’s proven reliability makes it the more sensible option now.
Clock PMS receives a 4.78/5 ease of use rating based on 251 recent reviews, with hoteliers praising its intuitive interface and quick onboarding. Users highlight how staff training is fast and straightforward, often citing less time spent learning the software as a key benefit.
In contrast, ASTERIO’s usability data is unavailable, making it hard to assess how easily your team can adopt and operate it. Given the current user feedback, Edge: Clock PMS.
Clock PMS offers 42 core features shared across many hotels, plus 16 additional functionalities like integrated CRS, multi-currency, guest profiles, mobile app, automated reminders, and task management—features that significantly streamline operations.
ASTERIO provides just 2 exclusive features—Spa & Wellness Module and Guest Communication (SMS Messaging)—but it lacks the broader suite found in Clock. With 16 unique features, Clock’s extensive capabilities give your team more tools to enhance efficiency and guest experience. Edge: Clock PMS.
Clock PMS is praised for its responsive, proactive support, with many reviews mentioning quick response times and ongoing software updates. Users report that support helps resolve issues swiftly, keeping operations running smoothly.
There are no recent support ratings or reviews for ASTERIO, making it difficult to gauge support quality. Given Clock’s recent, positive feedback, Edge: Clock PMS.
Clock PMS boasts over 111 verified integrations, including popular partners like SiteMinder, RevControl, and Bookboost. It’s known for its flexible API and seamless third-party connections, essential for custom workflows.
ASTERIO integrates with 13 verified partners, including D-Edge and Qualitelis, but with fewer options and less market reach. Clock’s broader integration network ensures your hotel can connect all necessary systems efficiently. Edge: Clock PMS.
Clock PMS’s recent reviews consistently praise its usability and feature set, with a 4.8/5 rating from 251 reviews, including feedback from boutique, city center, and hostel properties. Independent hotels and small chains particularly value its simplicity and efficiency.
ASTERIO has no recent reviews or ratings, signaling limited current user satisfaction or market penetration. Based on available data, Edge: Clock PMS.
Clock PMS charges a flat $600 monthly fee, with no hidden costs, setup fees, or extra charges for integrations. ASTERIO’s pricing is not publicly disclosed, but it lacks a trial or freemium model, possibly indicating a customized or quote-based pricing structure.
The transparent, predictable pricing of Clock PMS makes budgeting easier, whereas ASTERIO’s costs remain uncertain.
Not ideal if you prefer a straightforward, reservations-focused platform or if your hotel has limited operational complexity.
Not ideal if your hotel operates primarily as a small B&B or guesthouse with minimal technological needs.
Clock PMS and ASTERIO serve different hotel profiles, but the clear leader based on recent reviews is Clock PMS. Its 251 recent reviews and 4.8/5 rating demonstrate strong user trust and ongoing development, making it a safe choice for most hotels seeking a proven, comprehensive PMS.
If your hotel needs a versatile, well-supported platform with extensive integrations and automation, Clock PMS is the better pick. Its affordability and ease of use make it suitable for properties of all sizes, especially those looking for reliable, scalable operations.
On the other hand, ASTERIO may suit niche hotels with complex multi-service offerings that want a specialized tool for wellness, activities, and guest communication. However, its lack of recent reviews and proven market performance suggest it’s less equipped to meet today’s hotel management demands.
In conclusion, for most hoteliers evaluating modern PMS options, Clock PMS offers the confidence, features, and support necessary to streamline operations and enhance guest experiences effectively.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $600/mo |
根据 HTR 的产品数据库,ASTERIO (by Septeo Hospitality) 和 Clock PMS 共享 42 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 多币种 | ||
| 多种语言 | ||
| 客人资料 | ||
| 水疗和健康模块 | ||
| 礼品券和预付体验 | ||
| 移动应用 | ||
| 综合 CRS | ||
| 访客通信(短信) |
显示主要差异。这两款产品之间还有 6 项功能存在差异。
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。ASTERIO (by Septeo Hospitality) 和 Clock PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。ASTERIO (by Septeo Hospitality) 提供 13 个经验证的集成合作伙伴,而 Clock PMS 提供 111 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ASTERIO (by Septeo Hospitality):否。Clock PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Septeo Hospitality 的 HT Score 为 0,Clock 的为 84。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问