Avalon vs. Cloudbeds PMS: 哪个更适合您?

更新于 October 16, 2026  ·  已分析 1,384 条经验证的评价

摘要

我们分析了 1,384 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:

Antfor 表现出色 .

Cloudbeds 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的住宿设施 (4.6/5) ,拥有独特功能如 Revenue management module and Payment processing.

查看下方完整分析 ↓

Avalon 与 Cloudbeds PMS 相比如何?

基于 HTR 上 1,384 条经验证的酒店经营者评价的并排评分。

HTScore
0
100
推荐可能性
0%
92%
易用性
0.0/5
4.6/5
客户支持
0.0/5
4.4/5
性价比
0.0/5
4.4/5
起始价格 联系销售 起价 $600/月
经验证的评价 0 1,384

Avalon 与 Cloudbeds PMS 的优缺点是什么?

在分析了 1,384 条经验证的评价后,Antfor 用户最看重其 ,而 Cloudbeds 用户则强调 易用性和员工培训, pms日历和预订管理, 报告与分析。点击任意主题查看评价者的反馈。

Antfor Antfor Cloudbeds Cloudbeds
优点
+ 易用性和员工培训 ▾
+ PMS日历和预订管理 ▾
+ 报告与分析 ▾
+ 渠道管理和OTA连接 ▾
缺点
− 支持响应速度和人工协助 ▾
− 移动应用和远程访问限制 ▾
− 账单、支付和发票设置 ▾

Antfor 对比 Cloudbeds:按酒店细分市场排名

各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。

按酒店规模

细分市场 Antfor Antfor Cloudbeds Cloudbeds
小型(10-24 间客房) ▾ — #1 592 条评价
中型(25-74 间客房) ▾ — #4 212 条评价
大型(75-199 间客房) ▾ — #5 42 条评价
超大型(200+ 间客房) — #13 4 条评价

按酒店类型

细分市场 Antfor Antfor Cloudbeds Cloudbeds
精品酒店 ▾ — #2 473 条评价
豪华酒店 ▾ — #4 228 条评价
品牌/连锁酒店 ▾ — #6 116 条评价
长住酒店 ▾ — #2 93 条评价

按区域

细分市场 Antfor Antfor Cloudbeds Cloudbeds
北美 ▾ — #2 435 条评价
欧洲 ▾ — #7 163 条评价
亚太 ▾ — #3 226 条评价
中东 ▾ — #7 11 条评价

The Decision

Choosing between Avalon by Antfor and Cloudbeds PMS hinges on your hotel’s specific needs, operational complexity, and growth ambitions. Both aim to improve your management processes, but they differ vastly in scope, maturity, and user feedback. Avalon’s AI-driven approach promises tailored insights, while Cloudbeds offers an extensive, proven platform trusted worldwide. Which solution aligns better with your hotel’s current capabilities and future plans?

Avalon’s core focus on review analysis and recommendations is promising but untested by recent reviews. Cloudbeds, conversely, boasts over 1,000 recent reviews, predominantly positive, showcasing its market presence and reliability. Do you prioritize innovative review insights or a comprehensive, battle-tested system?


Is Avalon by Antfor or Cloudbeds PMS Better for Hotels?

Avalon is marketed as an AI-driven review and recommendation tool, designed to enhance customer experience and operational decisions through advanced data analysis. It aims to automate review insights and suggest improvements, but lacks evident integrations or extensive feature sets. Cloudbeds, on the other hand, provides a complete property management ecosystem with reservation, distribution, and revenue tools integrated into one platform.

Avalon appears suited for hotels focusing on guest experience optimization through review management, especially if manual review analysis hampers your team. Cloudbeds is tailored for properties seeking operational efficiency, multi-channel distribution, and revenue growth, proven by its many awards and a large user base.

Given the absence of recent reviews for Avalon, its effectiveness remains uncertain. Cloudbeds’s recent, extensive positive feedback—over 80 recent reviews and a 4.63/5 rating—makes it a more reliable choice for most hotels.


Avalon by Antfor vs Cloudbeds PMS: Which Should Your Hotel Choose?

If your hotel needs a review-focused tool to analyze guest feedback and generate actionable insights, Avalon might seem appealing. However, without recent user reviews or visible market deployment, its impact is unproven, making it risky for hotels that require proven solutions.

For hotels that want a comprehensive, established property management system capable of handling reservations, distribution, revenue, and guest engagement at scale, Cloudbeds is the clear choice. Its vast feature set (64 features unique to Cloudbeds), extensive integrations, and large, recent review base demonstrate its suitability for hotels of all sizes.

In summary, choose Avalon only if your focus is solely on review analysis and your hotel can accept a less established, AI-centric approach. For operational control, scalability, and proven performance, Cloudbeds is the safer, more effective pick.


Is Avalon by Antfor or Cloudbeds PMS Easier to Use?

Avalon’s user experience is not well-documented, and there are no recent reviews to assess its UI or onboarding process. Cloudbeds, however, scores 4.61/5 for ease of use, with many users praising its intuitive design and straightforward onboarding. Over 80 recent reviews highlight how quickly staff can adapt to Cloudbeds’ interface.

Based on available data, Cloudbeds offers a more polished, user-friendly experience that minimizes training time and eases staff adoption. Edge: Cloudbeds.


Which Has Better Features: Avalon or Cloudbeds?

Avalon’s core feature is review analysis and tailored recommendations, with no additional functionalities listed. Cloudbeds offers 64 features, including a channel manager, booking engine, revenue management, guest CRM, online check-in, automated night audit, and more—covering every aspect of property management.

With the sheer breadth and depth of features, Cloudbeds clearly outperforms Avalon. If your hotel needs a robust, all-in-one system, the advantage goes to Cloudbeds. Edge: Cloudbeds.


Which Has Better Customer Support: Avalon or Cloudbeds?

Avalon’s support ratings are unavailable, and no recent reviews mention its support quality. Cloudbeds has a 4.41/5 customer support rating, with many reviews praising its responsiveness and helpfulness. One reviewer said, “Cloudbeds’ support team is awesome and responsive,” indicating high satisfaction.

Given the large volume of recent reviews and positive feedback, Cloudbeds demonstrates strong support. Edge: Cloudbeds.


Which Do Hoteliers Rate Higher: Avalon or Cloudbeds?

Avalon has no recent reviews or ratings, leaving its user satisfaction unverified. Cloudbeds, with over 1,000 reviews and a 4.63/5 rating, is highly rated across various hotel segments, including boutique hotels and hostels. Recent feedback shows a 91% likelihood to recommend, indicating broad satisfaction.

For hotelier confidence, Cloudbeds’s high and recent ratings make it the superior choice. Edge: Cloudbeds.


How Much Do Avalon and Cloudbeds Cost?

Avalon’s pricing is not publicly available, which suggests it may be tailored or in early development stages. Cloudbeds charges a $600 monthly base fee, with no free tier or trial.

Given the transparent pricing and large-scale deployment, Cloudbeds offers predictable costs aligned with its market presence. Avalon’s unknown pricing makes budgeting uncertain; thus, Cloudbeds provides clearer value.


What Type of Hotel Should Use Avalon?

  • Hotels that prioritize review analysis and reputation management.
  • Teams aiming to leverage AI insights for guest satisfaction improvements.
  • Properties with a heavy focus on online reviews influencing bookings.
  • Hotels with limited operational complexity, seeking targeted feedback.
  • Not ideal if: your hotel requires comprehensive property management, distribution, or revenue tools—Avalon lacks these features.

What Type of Hotel Should Use Cloudbeds?

  • Hotels seeking an all-in-one property management platform.
  • Businesses with multiple channels, revenue streams, and guest engagement needs.
  • Properties aiming to scale operations and improve distribution.
  • Hotels looking for proven, highly-rated software with extensive integrations.
  • Not ideal if: you only need review insights or a simple booking solution, as Cloudbeds’s features may be more than you require.

The Bottom Line for Hotels

Avalon by Antfor presents an innovative, AI-driven review analysis concept that might benefit hotels heavily reliant on reputation management. Its lack of recent reviews or proven deployment makes it too uncertain for most hotels needing dependable systems.

Cloudbeds, with its extensive features, broad integrations, and overwhelmingly positive recent reviews, remains the reliable choice for hotels aiming to streamline operations, increase revenue, and deliver excellent guest experiences. Its longstanding market presence and high satisfaction ratings make it the safer, more strategic investment.

Choose Cloudbeds if operational efficiency and proven results are your priorities. Otherwise, Avalon might suit niche needs but carries more risk without recent validation.

Avalon 和 Cloudbeds PMS 的价格是多少?

酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。

Antfor Antfor Cloudbeds Cloudbeds
起始价格 — 起价 $600/月

功能对比:Avalon 与 Cloudbeds PMS

这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。

功能 Antfor Antfor Cloudbeds Cloudbeds
▾ 会计与金融
0%
100%
直接计费
RevPaR 和 ADR 报告
多币种
交易电子邮件(预订、作品集等)
自动夜间审计
▾ 营销与电子商务
0%
100%
访客通信(短信)
原生电子邮件营销
客人资料
客户关系管理
礼品卡
频道管理员
预订引擎
交易电子邮件(预订、作品集等)
▾ 管理和配置
0%
75%
集中的用户和角色管理
多种语言
基于云
在前提
▾ 用户管理
0%
100%
访客通信(短信)
客人资料
集中消息传递
交易电子邮件(预订、作品集等)
▾ 前台
0%
92%
移动设备笔记和任务(语音转文本)
移动应用
自动夜间审计
日历视图
多种语言
任务管理
自动提醒
客人资料
平板电脑/自助服务终端值机
付款请求
集中消息传递
自动空间优化
▾ 群组管理
0%
100%
组功能
自动空间优化
▾ 宾客体验
0%
100%
集成身份证和护照扫描仪
数字注册
访客应用
网上值机
在线结帐
来宾消息
交易电子邮件(预订、作品集等)
身份证扫描和注册预填
大堂售货亭
▾ 家政
0%
100%
管家模块
家政移动应用程序
实时状态更新
自动分配
实时报告
轮班计划
员工信息
在线结帐
▾ 付款
0%
100%
集成支付终端和读卡器
直接计费
多币种
交付过程
付款请求
▾ 预订管理
0%
100%
RevPaR 和 ADR 报告
礼品卡
频道管理员
综合 CRS
拖放磁带图
费率管理
自动空间优化
基于规则的房间分配
交易电子邮件(预订、作品集等)
▾ 收入管理
0%
100%
RevPaR 和 ADR 报告
自定义费率
辅助收入跟踪
收益管理模块
基本定价
▾ 税务与合规
0%
100%
符合 PCI 标准
符合 GDPR
SOC2 投诉
税务配置
▾ 支持与培训
0%
100%
在线 24/7 支持
▾ 食品与饮料
0%
100%
EPoS
▾ 温泉
0%
100%
水疗和健康模块

实际成果:Antfor 对比 Cloudbeds(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Antfor Antfor

该目标暂无已发布的案例研究。

Cloudbeds Himmapana Villas 中型
+ Growth in direct bookings: the combination of a strong social media presence and an effective online booking and payment system has led to a significant increase in direct bookings.
+ Operational efficiency: the adoption of a simple yet effective hotel management system has streamlined day-to-day operations, efficiently handling over 2,000 bookings annually, including special guest requests.
+ Remote management flexibility: the use of a cloud-based platform allows for the convenient remote management of the property, enabling operations to be handled effectively both on-site and during travel.

"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."

Thomas K. Petersen
Thomas K. Petersen
Managing Partner
提高运营效率
Antfor Antfor

该目标暂无已发布的案例研究。

Cloudbeds Flor Parks 小型
+ 17% increase in online reviews
+ 11% of monthly bookings from Google Free Listings
+ Fully integrated booking engine & channel manager

"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."

V
Victor Menor
Operations Manager
改善宾客体验
Antfor Antfor

该目标暂无已发布的案例研究。

Cloudbeds The Pad Silverthorne 小型
+ 60% direct bookings in year one
+ 95% guest rating with 1000+ reviews
+ High OTA click-through rates, with lower cancellation rates

"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."

Kevin Bowen
Kevin Bowen
Director of Operations

Antfor 对比 Cloudbeds:总结

Antfor
Antfor
0.0/5 来自 0 条评价
0.0/5 易用性 0.0/5 客户支持 14 个集成
查看资料
Cloudbeds
Cloudbeds
4.6/5 来自 1,384 条评价

酒店经营者喜爱的方面

易用性和员工培训 88% 正面

一个反复强调的优势是Cloudbeds对非技术背景的酒店员工来说易于学习,这缩短了培训时间,并帮助小型酒店以更少的复杂度运营。评论者常提到教程、视频和简洁的界... 一个反复强调的优势是Cloudbeds对非技术背景的酒店员工来说易于学习,这缩短了培训时间,并帮助小型酒店以更少的复杂度运营。评论者常提到教程、视频和简洁的界面是系统加快采用和日常操作的原因。

PMS日历和预订管理 76% 正面

用户通常将Cloudbeds的日历作为核心的日常工作区,用于查看房态、管理预订和处理入住/退房。他们重视清晰的房态概览、拖放编辑、拆分预订以及更快的前台工作流程... 用户通常将Cloudbeds的日历作为核心的日常工作区,用于查看房态、管理预订和处理入住/退房。他们重视清晰的房态概览、拖放编辑、拆分预订以及更快的前台工作流程,尽管有些用户希望点击次数更少、预订操作更安全。

支持响应速度和人工协助 60% 正面

支持服务是评论中的一个主要差异点,许多用户称赞快速的在线聊天帮助、良好的跟进以及帮助新员工快速上手的培训支持。同时,也有一些评论者批评响应时间慢、聊天... 支持服务是评论中的一个主要差异点,许多用户称赞快速的在线聊天帮助、良好的跟进以及帮助新员工快速上手的培训支持。同时,也有一些评论者批评响应时间慢、聊天机器人操作不顺畅,以及在紧急酒店问题上缺乏电话或真人支持。

酒店经营者提出异议的方面

支持响应速度和人工协助 40% 负面

支持服务是评论中的一个主要差异点,许多用户称赞快速的在线聊天帮助、良好的跟进以及帮助新员工快速上手的培训支持。同时,也有一些评论者批评响应时间慢、聊天... 支持服务是评论中的一个主要差异点,许多用户称赞快速的在线聊天帮助、良好的跟进以及帮助新员工快速上手的培训支持。同时,也有一些评论者批评响应时间慢、聊天机器人操作不顺畅,以及在紧急酒店问题上缺乏电话或真人支持。

移动应用和远程访问限制 78% 负面

Cloudbeds 的云访问功能受到好评,因为管理者可以随时随地工作,但移动应用始终是一个薄弱环节。评测者希望实现真正的随时操作,比如创建预订、接收推送通知、查... Cloudbeds 的云访问功能受到好评,因为管理者可以随时随地工作,但移动应用始终是一个薄弱环节。评测者希望实现真正的随时操作,比如创建预订、接收推送通知、查看房态,以及拥有更稳定的应用体验。

独特功能

频道管理员 集中的用户和角色管理 PMS 连接性 分析仪表板 库存管理
4.6/5 易用性 4.4/5 客户支持 203 个集成
访问官网

评分差异最大的方面

综合评分 Cloudbeds 4.6 vs 0.0 (+4.6)
易用性 Cloudbeds 4.6 vs 0.0 (+4.6)
客户支持 Cloudbeds 4.4 vs 0.0 (+4.4)
性价比 Cloudbeds 4.4 vs 0.0 (+4.4)
上手体验 Cloudbeds 4.5 vs 0.0 (+4.5)

关于 Avalon 与 Cloudbeds PMS 的常见问题

Avalon 能否替代 Cloudbeds PMS?

这取决于您的需求。Avalon 和 Cloudbeds PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Avalon 提供 14 个经验证的集成合作伙伴,而 Cloudbeds PMS 提供 203 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速上手。Cloudbeds PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。

Avalon 或 Cloudbeds PMS 是否提供免费方案?

Avalon:否。Cloudbeds PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Avalon 和 Cloudbeds PMS?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Antfor 的 HT Score 为 0,Cloudbeds 的为 100。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量 ▾

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性 ▾

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分 ▾

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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