The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #8 76 条评价 | #34 4 条评价 |
| 中型(25-74 间客房) ▾ | #2 369 条评价 | #30 10 条评价 |
| 大型(75-199 间客房) ▾ | #4 39 条评价 | #25 2 条评价 |
| 超大型(200+ 间客房) ▾ | #5 16 条评价 | #19 2 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #3 232 条评价 | #31 11 条评价 |
| 豪华酒店 ▾ | #2 320 条评价 | #27 11 条评价 |
| 品牌/连锁酒店 ▾ | #2 166 条评价 | #33 3 条评价 |
| 长住酒店 ▾ | #4 32 条评价 | #29 3 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #8 39 条评价 | #28 1 条评价 |
| 欧洲 ▾ | #2 440 条评价 | #42 0 条评价 |
| 亚太 ▾ | #15 11 条评价 | #19 4 条评价 |
| 中东 ▾ | #16 3 条评价 | #4 10 条评价 |
Choosing the right booking engine can significantly influence your hotel's revenue and guest experience. Both SHR Booking Engine (BE) by SHR Group and RateTiger Booking Engine by eRevMax aim to streamline reservations and maximize direct bookings, yet they approach these goals differently. Your decision hinges on your property’s size, complexity, and specific needs. Are you prioritizing advanced features and extensive integration, or looking for a straightforward, reliable booking solution?
In this comparison, SHR Group’s Booking Engine stands out with more recent reviews, higher ratings, and a broader set of features, making it the more trusted choice at this moment. Does the data support a clear winner for your hotel?
Both products serve the core purpose of managing bookings and synchronizing rates across channels, but SHR Group’s BE offers a richer feature set and better user feedback. SHR’s platform is designed to be highly customizable, with features like special offers, gift vouchers, wedding modules, and advanced analytics, which RateTiger does not provide.
RateTiger’s solution is simpler, focusing on fast and seamless rate and inventory synchronization across multiple channels, suitable for properties seeking straightforward functionality. Given the depth of features and more recent positive reviews, SHR BE appears more suited for hotels wanting to deepen their direct booking capabilities and control.
Are you looking for a versatile, feature-rich system or a basic, reliable booking engine?
If your hotel needs a comprehensive, customizable booking platform with advanced marketing features, go with SHR Group’s BE. It’s ideal for mid-sized to large properties aiming to optimize direct bookings, customize guest experiences, and integrate with numerous partners—thanks to its 81 verified integrations and 23 unique features.
If simplicity, speed, and channel synchronization are your priorities, RateTiger offers a straightforward, user-friendly interface that facilitates fast setup and management across multiple channels. However, it lacks the extensive feature set and recent positive reviews that make SHR the more dependable choice for hotels seeking growth.
For properties that value flexibility and data insights, SHR’s more robust approach is generally the better fit.
SHR Booking Engine scores a 4.67/5 for ease of use, with many reviewers praising its intuitive interface and smooth onboarding process. Customers highlight its straightforward navigation and helpful support, although some mention backend navigation could be improved.
RateTiger, rated at 4.29/5, is lauded for its simplicity and quick setup, especially appreciated by smaller properties and those new to digital booking tools. Still, SHR’s higher overall ratings and recent review volume suggest it offers a more polished user experience.
Edge: SHR Booking Engine.
SHR Group’s BE boasts 23 unique features including special offers, gift vouchers, wedding modules, Google Hotel Ads integration, and detailed conversion reports—none of which RateTiger offers. Its versatility covers advanced revenue management, personalized messaging, and compliance tools that enhance direct booking success.
RateTiger provides essential synchronization and management tools but lacks the extensive marketing and customer engagement features of SHR. For a property seeking a feature-rich platform to fuel growth, SHR holds the edge.
Edge: SHR Booking Engine.
SHR Group’s customer support scores impressively at 4.86/5, with reviewers emphasizing the proactive, knowledgeable, and responsive team. Testimonials describe the support as “excellent,” with dedicated account managers helping optimize software use.
RateTiger’s support, while rated at 4.47/5, is praised for prompt responses and effective guidance, but reviews mention fewer personalized touches. Overall, SHR’s support is more highly rated and more frequently mentioned as a standout.
Edge: SHR Booking Engine.
SHR boasts 81 verified partners, including major PMSs, channel managers, and marketing platforms, with 27 shared integrations with RateTiger. Key shared partners include Visual Matrix, TrustYou, and Stayntouch, but SHR has unique integrations like Criton, Umi Digital, and Tripadvisor Bookings.
RateTiger’s 70 verified partners include popular systems but lack some of SHR’s advanced and specialized integrations. For hotel chains or larger properties requiring extensive connectivity, SHR’s platform provides a broader ecosystem.
Edge: SHR Booking Engine.
SHR Booking Engine’s reviews are significantly more recent and plentiful—339 compared to RateTiger’s 17—and hoteliers rate SHR at 4.86/5 overall. Hotels across multiple segments, especially boutique and resort hotels, praise its customization, support, and reporting.
RateTiger’s limited review base results in less reliable ratings, but existing feedback highlights ease of use and good channel management. For a decision based on recent, consistent endorsement, SHR’s higher ratings are more compelling.
Edge: SHR Booking Engine.
Both products do not publicly disclose detailed pricing models; they typically operate on a custom quote basis based on property size and feature needs. Given the absence of transparent pricing, your hotel should request tailored quotes to compare actual costs.
Not ideal if your hotel is small or needs only basic booking management with minimal customization.
Not ideal if you need advanced marketing features, detailed analytics, or extensive integrations.
SHR Booking Engine offers a broad set of features, superior support, and more recent positive reviews, making it the stronger choice for hotels serious about growth. Its advanced customization, extensive integrations, and proven track record support its position as the more comprehensive platform.
RateTiger provides a reliable, easy-to-use solution with core management features, best suited for smaller properties or those new to digital booking tools. If your hotel is looking for a more powerful, flexible system with a longer track record of recent positive feedback, SHR is the clear winner.
In conclusion, for most hotels aiming to enhance direct bookings, SHR’s platform delivers more value and confidence—especially given its higher ratings and review volume.
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
该目标暂无已发布的案例研究。
该目标暂无已发布的案例研究。
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
该目标暂无已发布的案例研究。
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
酒店从业者喜爱的方面
用户经常称赞 SHR 积极主动且反应迅速的客户支持。客户经理和支持团队被认为非常乐于助人、知识渊博,并且能够快速响应问题。客户成功团队提供的指导对于优化软... 用户经常称赞 SHR 积极主动且反应迅速的客户支持。客户经理和支持团队被认为非常乐于助人、知识渊博,并且能够快速响应问题。客户成功团队提供的指导对于优化软件的使用非常有价值。30 篇评论涵盖了此主题。
经常被强调的一个关键特性是平台强大的集成能力。Windsurfer CRS 可以高效地与各种 PMS、渠道经理和 CRM 工具进行通信,确保跨系统的无缝操作和最新信息。但是,... 经常被强调的一个关键特性是平台强大的集成能力。Windsurfer CRS 可以高效地与各种 PMS、渠道经理和 CRM 工具进行通信,确保跨系统的无缝操作和最新信息。但是,一些用户希望改进与其他系统和平台的集成。此主题出现在 18 篇评论中。
用户对 Windsurfer CRS 的直观界面表示赞赏,它使客人的预订流程变得顺畅,酒店员工的管理也变得轻松。轻松设置和管理房价计划、灵活地自定义预订页面以及简单的... 用户对 Windsurfer CRS 的直观界面表示赞赏,它使客人的预订流程变得顺畅,酒店员工的管理也变得轻松。轻松设置和管理房价计划、灵活地自定义预订页面以及简单的导航有助于提高整体效率。此主题在 20 条评论中被提及。
酒店从业者提出异议的方面
一些用户指出,虽然前端很人性化,但后端导航和过滤选项可以更加直观和人性化。这些方面的改进可以显著提高效率和用户满意度。此主题在 12 条评论中被提及。
一些用户建议可以改进预订引擎的视觉美感。增强用户界面的精致和现代设计可以进一步提升整体预订体验,并使其更具视觉吸引力。6 篇评论讨论了此主题。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。SHR Booking Engine (BE) 和 RateTiger Booking Engine (by eRevMax) 共享许多核心 Booking Engine 功能,但各有独特的能力。SHR Booking Engine (BE) 提供 81 个经验证的集成合作伙伴,而 RateTiger Booking Engine (by eRevMax) 提供 70 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。SHR Booking Engine (BE) 在易用性方面领先,评分为 4.7/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
SHR Booking Engine (BE):否。RateTiger Booking Engine (by eRevMax):否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。SHR Group 的 HT Score 为 46,eRevMax 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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