The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店客人应用程序 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #11 8 条评价 |
| 中型(25-74 间客房) ▾ | — | #7 27 条评价 |
| 大型(75-199 间客房) ▾ | — | #10 9 条评价 |
| 超大型(200+ 间客房) ▾ | #26 0 条评价 | #3 9 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #7 28 条评价 |
| 豪华酒店 ▾ | #35 0 条评价 | #8 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #8 14 条评价 |
| 长住酒店 ▾ | — | #7 5 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #25 0 条评价 | #19 1 条评价 |
| 欧洲 ▾ | — | #7 38 条评价 |
| 亚太 ▾ | — | #2 8 条评价 |
| 中东 ▾ | — | #4 5 条评价 |
Choosing the right hotel guest app means selecting a platform that enhances guest satisfaction, streamlines operations, and fits your specific property needs. Both Beachy Guest Booking and Hoteza Guest App aim to improve your guests' experience but approach this goal differently. Beachy focuses on amenity reservations, while Hoteza offers a broader suite of features. Your decision hinges on whether your priority is simple amenity booking or a comprehensive guest engagement system.
Beachy’s appeal lies in its straightforward amenity reservation system, ideal for resorts and properties emphasizing leisure activities. Conversely, Hoteza’s platform combines service automation, guest communication, and in-room controls, catering to hotels seeking a full digital guest journey. Which features align best with your hotel’s service model?
Beachy’s platform simplifies amenity reservations, allowing guests to book pool chairs, cabanas, and water sports ahead of time. It integrates easily with your resort website, offering a seamless booking experience but lacks broader guest interaction features. Hoteza, on the other hand, provides a multi-featured app with requests management, guest messaging, in-room controls, and payment options, supporting a holistic digital guest journey.
While Beachy boasts zero reviews, Hoteza’s 51 reviews in the last six months give it a solid reputation. Its recent feedback highlights high satisfaction levels, with a 9.51/5 NPS score and a 95% likelihood to recommend. Given this, Hoteza clearly has more established, recent customer backing, making it the stronger choice for hotels wanting a versatile platform.
Are you seeking a simple amenity booking solution or a comprehensive guest experience platform?
If your hotel aims to offer a full digital guest experience, streamline operations, and boost revenue through service automation, Hoteza is the clear choice. Its features—request management, guest messaging, mobile check-in/out, and in-room controls—support hotels prioritizing operational efficiency, personalization, and guest engagement.
If your property only needs a straightforward amenity reservation system to manage leisure activities, Beachy’s simple web-based booking interface might suffice. However, since Beachy has no recent reviews or ratings, it’s difficult to gauge ongoing customer satisfaction. For most hotels aiming for a versatile, well-supported guest platform, Hoteza’s broader feature set and strong recent reviews make it the better investment.
Beachy offers no available ratings or user feedback, making it impossible to evaluate its usability. In contrast, Hoteza scores an impressive 4.78/5 for ease of use, backed by 21 recent reviews, many praising its intuitive interface. Users describe Hoteza’s platform as user-friendly, with quick onboarding and simple management.
Hoteza’s mobile app and web interface are designed for both guests and staff, with positive comments about its straightforward navigation and minimal learning curve. Staff onboarding averages 4.67/5, reflecting a smooth adoption process. Given the limited feedback on Beachy, edge: Hoteza.
Beachy’s offering is limited to amenity reservations, with no additional features reported. Hoteza provides 12 distinct functionalities, including request management, room service ordering, guest messaging, digital check-in/out, payments, and multi-lingual support, among others. These features support a complete digital guest journey.
The depth of features in Hoteza addresses many hotel operational needs, with positive reviews emphasizing its flexibility and ability to integrate with existing systems. Beachy’s simplicity might appeal for resorts just starting with amenity bookings, but Hoteza’s comprehensive platform delivers broader value. Edge: Hoteza.
Beachy provides no support or onboarding ratings, leaving its support quality unknown. Hoteza, however, boasts a support rating of 4.76/5 and a strong 4.67/5 onboarding score, with reviewers highlighting quick responses and attentive service.
Hoteza’s dedicated support team and ongoing development efforts are praised for their responsiveness, which is crucial for operational continuity. Without recent reviews, Beachy’s support quality remains uncertain. Based on available data, edge: Hoteza.
Hoteza integrates with 20 verified partners, including major systems like Oracle Hospitality, POS, CRM, and IoT solutions, providing extensive flexibility. Beachy offers only 3 verified partners, including Actabl and Beachy itself, with one shared partner (Oracle Hospitality).
The broader integration ecosystem in Hoteza means easier customization and system compatibility for your hotel. Beachy’s limited integrations restrict its ability to fit into complex hotel tech stacks. Edge: Hoteza.
Beachy has no reviews or ratings, making it impossible to assess user sentiment. Hoteza’s recent reviews reflect high satisfaction, with a 9.51/5 NPS score and 95% likelihood to recommend, especially among luxury and boutique hotels.
Hoteza’s diverse hotel segment user base, including luxury, boutique, and resort properties, consistently rates it higher. With recent positive feedback, it’s clear that hoteliers highly value Hoteza’s platform. Edge: Hoteza.
Beachy’s pricing details are unavailable, indicating it may lack transparent or standardized pricing. Hoteza charges a $400 monthly base fee, with no mention of hidden fees, and offers a no-trial policy.
While Beachy’s free or transparent pricing cannot be confirmed, Hoteza’s straightforward subscription model provides predictable costs, making budgeting easier for your hotel. Edge: Hoteza.
Not ideal if you require broad guest engagement, automation, or extensive integration.
Not ideal if your hotel only needs basic amenity reservations without broader digital engagement.
Hoteza offers a complete digital guest experience platform, supporting multiple hotel types with a robust feature set and high recent customer satisfaction. Its 20 integrations and well-rated support make it a versatile choice for hotels looking to modernize their operations.
Beachy excels in simple amenity reservations, suited for resorts and leisure properties that prioritize activity booking over broader guest engagement. However, with no recent reviews and limited features, it’s a less compelling choice for most hotels.
If your hotel seeks a full-service guest app that integrates seamlessly with your existing systems and supports operational automation, Hoteza is the clear winner. For properties only needing basic amenity reservations, Beachy might suffice—but consider the limitations in support and recent feedback.
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"With Hoteza, we turned guest experience into something seamless and intuitive. Call volumes dropped, guests now interact with us in a more personalized way, and in-room dining went..."
酒店从业者喜爱的方面
用户赞赏Hoteza易于使用的平台,该平台简化了客人通过手机直接获取酒店信息和服务的方式,从而提升了互动性和满意度。这种便捷性有助于高效沟通并促进服务推广。
Hoteza 致力于持续改进和强大的用户支持,这一点值得肯定,但对进一步发展的建议强调要扩展当前能力,以提供完美的服务。
Hoteza 通过服务自动化显著减轻了酒店员工的工作负担。通过集中控制,宾客服务得到有效管理,从而优化了酒店运营并提高了整体效率。
酒店从业者提出异议的方面
该平台的一大亮点在于其与各种系统集成的灵活性,这使得酒店能够轻松部署定制模块。这种适应性对于满足酒店的特定运营需求至关重要。
用户提到员工应用程序的稳定性需要改进,该程序有时会意外登出。此外,用户还呼吁在管理面板中添加更多功能,以更好地支持酒店员工的日常运营。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Beachy Guest Booking 和 Hoteza Guest App 共享许多核心 Hotel Guest Apps 功能,但各有独特的能力。Beachy Guest Booking 提供 3 个经验证的集成合作伙伴,而 Hoteza Guest App 提供 20 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Hoteza Guest App 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Beachy Guest Booking:否。Hoteza Guest App:否。 两款产品目前均不提供免费版。大多数 Hotel Guest Apps 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Beachy 的 HT Score 为 0,Hoteza 的为 83。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问