The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店客人应用程序 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #9 10 条评价 |
| 中型(25-74 间客房) ▾ | — | #4 83 条评价 |
| 大型(75-199 间客房) ▾ | — | #2 89 条评价 |
| 超大型(200+ 间客房) ▾ | #26 0 条评价 | #2 24 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #2 77 条评价 |
| 豪华酒店 ▾ | #35 0 条评价 | #2 88 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 91 条评价 |
| 长住酒店 ▾ | — | #6 7 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #25 0 条评价 | #5 27 条评价 |
| 欧洲 ▾ | — | #3 112 条评价 |
| 亚太 | — | #6 3 条评价 |
| 中东 | — | #7 2 条评价 |
Choosing the right guest app can significantly impact your hotel's operational efficiency and guest satisfaction. Beachy Guest Booking and STAY Guest App are two options designed to enhance guest experiences, but they differ substantially in scope, features, and market presence. Your decision should hinge on your hotel’s specific needs—whether you prioritize amenities booking or comprehensive guest services management. Do you want a simple amenity reservation tool or a full-fledged guest experience platform?
Both products aim to streamline guest interactions, yet they target different hotel types and operational scales. Beachy specializes in amenity reservations for resorts, while STAY offers in-room service, guest messaging, and more for a broad spectrum of hotel segments. Which features align better with your hotel’s goals?
Given that STAY has more recent reviews and over 200 reviews within the last six months, it has a clearer picture of current performance. Beachy has no recent reviews, making it difficult to evaluate its current reliability. So, which product truly meets your hotel’s needs today?
Beachy Guest Booking is a straightforward amenities reservation system primarily designed for resorts, allowing guests to reserve pools, cabanas, and other leisure activities in advance. Its integration into resort websites provides an easy booking process, enhancing guest satisfaction for leisure-focused properties.
In contrast, STAY Guest App offers a broad suite of features, including guest messaging, room service ordering, local recommendations, and multilingual support, serving a wider variety of hotel types from luxury to budget hotels. It’s designed for hotels seeking to digitize their entire guest experience, reducing queues and improving operational flow.
While Beachy excels at amenity reservations with its simple interface, STAY provides a comprehensive guest experience platform packed with over 14 unique features that cover nearly every touchpoint during a guest's stay. Do you need a niche amenity booking tool or a full guest experience system?
If your hotel primarily operates as a resort focusing on leisure amenities like pools, cabanas, and activity bookings, Beachy Guest Booking might suffice. Its simpler setup and focus on amenity reservations make it suitable for properties that want to enhance leisure experiences without overhauling existing systems.
However, if your hotel aims to digitize its entire guest journey—handling in-room requests, restaurant bookings, local recommendations, and multilingual support—STAY Guest App is the clear choice. It’s trusted by over 1,000 hotels worldwide, including major chains like NH Hotels and Riu, and offers extensive features that support operational efficiency and guest engagement.
In terms of review volume and recent feedback, STAY has 206 reviews from the last six months with a 4.83/5 support rating and a 9.59/5 NPS score, demonstrating recent strong performance. Beachy, with no recent reviews, cannot currently demonstrate reliable ongoing service or customer satisfaction. For most hotels seeking comprehensive guest engagement, STAY provides a more future-proof solution.
Beachy’s interface is minimal, focusing solely on amenities reservation, making it intuitive but limited in scope. Its user experience isn’t rated publicly, and onboarding details are scarce, which could hinder staff adoption and integration.
STAY boasts a high usability rating of 4.78/5, with an onboarding score of 4.63/5, indicating a smooth transition for staff and guests alike. Its mobile app and web interface are praised for being user-friendly, with reviews highlighting how easily staff can manage content and guests can navigate services.
Edge: STAY. The platform’s high usability ratings and positive reviews suggest your team will adapt faster, and your guests will find it easier to access services.
Beachy’s feature set is limited to amenities booking, focusing solely on reserving pools, cabanas, and similar leisure activities. It doesn’t include communication tools, in-room service, or local recommendations, restricting its ability to enhance other parts of the guest journey.
STAY offers 14 unique features, including guest messaging, chatbot, automated replies, room service ordering, local recommendations, multilingual support, mobile checkout, and guest profiles. These features enable a hotel to digitize virtually every guest interaction, from pre-arrival to post-stay.
While Beachy’s single-focus approach simplifies implementation for amenities, STAY’s diverse features can transform your entire guest experience. For hotels wanting a comprehensive solution, STAY’s feature-rich platform is the clear winner.
Edge: STAY. Its extensive feature set supports full guest engagement, operational efficiency, and personalization.
Beachy offers no recent reviews or support ratings, making it impossible to assess its current support quality or responsiveness.
STAY, on the other hand, scores an impressive 4.83/5 in support, with recent reviews praising the team’s responsiveness and helpfulness. Comments like “the support team is always available and quick to resolve issues” highlight its reliability.
Given that support quality directly impacts your ability to resolve issues swiftly, STAY’s high ratings give you confidence in ongoing assistance. Edge: STAY.
Beachy has only 3 verified partners, including Oracle Hospitality, with no other integrations publicly confirmed. Its narrow integration scope limits connectivity with PMS or other hotel systems.
STAY boasts 20 verified integrations, including hotelkit, apaleo, Winhotel, SiteMinder, and Onity, alongside Oracle Hospitality. Its broad compatibility ensures smoother data flow across your existing hotel management systems.
For a hotel looking to connect multiple systems efficiently, STAY’s wider integration options provide significant operational advantages. Edge: STAY.
Beachy has no recent reviews, so it cannot be confidently rated by hoteliers today.
STAY’s reviews are up-to-date, with a 4/5 rating from 200 reviews of property types like luxury hotels, resorts, and branded hotels. Hoteliers appreciate its role in reducing queues, increasing revenue, and improving guest satisfaction, with comments like “Guests love the convenience and speed of service” and “It has helped us streamline operations significantly.”
For hotelier satisfaction, STAY clearly leads with recent, positive feedback across multiple segments. Edge: STAY.
Beachy does not publicly list pricing or offer a free trial, indicating that its pricing model is likely customized or not transparent.
STAY charges a flat $300 monthly fee, with no setup fees or additional charges, providing predictable costs for hotels of different sizes.
Given the available pricing information, STAY offers a straightforward model suitable for budgeting and planning. Beachy’s unclear pricing structure makes it harder for hoteliers to evaluate value accurately.
Hotels that:
Not ideal if:
Beachy is best for resorts emphasizing leisure amenities and limited service hotels looking for straightforward bookings.
Hotels that:
Not ideal if:
STAY suits properties seeking a holistic guest experience platform capable of supporting both large chains and independent hotels.
The core difference between Beachy and STAY lies in scope. Beachy focuses narrowly on amenity reservations, making it ideal for resorts and leisure-centric hotels, but offers limited features beyond that. STAY provides a broad suite of tools that digitize and enhance nearly every aspect of the guest journey, making it a more versatile choice for hotels aiming for operational efficiency and guest engagement.
If your hotel needs a simple amenity booking system, Beachy might suffice, provided it meets your operational and support expectations. However, given the recent reviews, support ratings, and extensive feature set, STAY emerges as the more reliable, flexible, and scalable platform.
Choose Beachy if you prioritize leisure amenity reservations and have minimal digital needs. Opt for STAY if you want to transform your guest experience, streamline operations, and stay competitive in a digital-first hospitality landscape.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
该目标暂无已发布的案例研究。
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
酒店从业者喜爱的方面
多项评论强调 STAY 如何通过为客人提供数字化和可持续的信息和服务获取方式,显著提升客人体验。实时更新、移动服务订购和餐厅预订等功能可减少等待时间并提供便... 多项评论强调 STAY 如何通过为客人提供数字化和可持续的信息和服务获取方式,显著提升客人体验。实时更新、移动服务订购和餐厅预订等功能可减少等待时间并提供便利。
该应用的用户界面和移动体验因其直观和易于操作而广受好评。无论是酒店员工还是客人,用户都发现更新信息和管理内容非常简单。
STAY 有助于提高酒店运营效率,因为它可以更快地处理客人请求、优化内部流程并减少前台排队。该工具通过将传统的纸质服务数字化来促进可持续实践,帮助酒店实现... STAY 有助于提高酒店运营效率,因为它可以更快地处理客人请求、优化内部流程并减少前台排队。该工具通过将传统的纸质服务数字化来促进可持续实践,帮助酒店实现可持续发展目标。
酒店从业者提出异议的方面
CMS 的亮点在于它的易用性和定制功能,但用户也指出了一些需要改进的地方,特别是在设计和功能方面的灵活性。
用户对 STAY 与各种内部应用程序和系统(包括 PMS 和 CRM 系统)的强大集成功能表示赞赏。这些集成简化了数据管理,并有助于为员工和客人提供无缝体验。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Beachy Guest Booking 和 STAY Guest App 共享许多核心 Hotel Guest Apps 功能,但各有独特的能力。Beachy Guest Booking 提供 3 个经验证的集成合作伙伴,而 STAY Guest App 提供 20 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。STAY Guest App 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Beachy Guest Booking:否。STAY Guest App:否。 两款产品目前均不提供免费版。大多数 Hotel Guest Apps 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Beachy 的 HT Score 为 0,STAY 的为 47。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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