The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 34 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Bokun 表现出色 .
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 34 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,200/mo |
| 经验证的评价 | 0 | 34 |
在分析了 34 条经验证的评价后,Bokun 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Bokun |
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|---|---|---|
| 小型(10-24 间客房) | — | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 13 条评价 |
| 超大型(200+ 间客房) | — | #22 2 条评价 |
按物业类型
| 细分市场 | Bokun |
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|---|---|---|
| 精品酒店 ▾ | — | #33 17 条评价 |
| 豪华酒店 ▾ | — | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #22 19 条评价 |
| 长住酒店 | — | #45 2 条评价 |
按区域
| 细分市场 | Bokun |
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| 北美 | — | #33 4 条评价 |
| 欧洲 ▾ | — | #30 8 条评价 |
| 亚太 ▾ | — | #14 5 条评价 |
| 中东 ▾ | — | #5 14 条评价 |
Choosing the right property management system (PMS) is critical for your hotel's operational efficiency and guest experience. Bokun by Bokun is primarily a booking management platform tailored for tour operators and experience providers, while Shiji Daylight PMS is a comprehensive cloud-native solution designed for all hotel types. Both aim to streamline operations, but they serve different core functions and user needs.
Your decision hinges on whether you need a specialized booking engine or a full-featured PMS capable of managing complex hotel operations. Are you looking to simplify reservations or to optimize your entire hotel management process?
Bokun specializes in managing reservations for tours, activities, and experience-based products, making it ideal for travel agencies, activity providers, and small operators. Its core strength lies in inventory management, automated customer communications, and API integrations, designed to maximize booking revenues for niche tourism services.
In contrast, Shiji Daylight PMS offers a broad suite of hotel management tools, including guest profiles, housekeeping, billing, and multi-property management, built to serve hotels of all sizes. Its extensive feature set supports operational tasks like room allocation, revenue management, and detailed reporting, which Bokun does not provide.
Both platforms aim to improve booking volume and operational clarity, but their applications diverge sharply. Do you primarily need a booking system for activities or a comprehensive hotel management platform?
If your hotel needs a dedicated booking platform that integrates with your website and online distribution channels for activities, tours, or experiences, Bokun is the clear choice. Its API capabilities and inventory management features are built for brands focusing on travel bookings, not hotel operations.
If your hotel requires an all-in-one management system with features like guest profiles, room assignments, billing, and staff management, Shiji Daylight PMS is the better fit. It’s designed to handle the complexity of hotel operations, supporting both small boutique hotels and large chains with scalable solutions.
For property managers looking to elevate operational efficiency across multiple locations, Shiji’s extensive feature matrix and established industry presence make it the logical pick. Conversely, if your focus is on streamlining activity reservations and customer communications, Bokun’s niche tools will serve you better.
Edge: Shiji Daylight PMS
Based on recent reviews, Shiji Daylight PMS holds a significant advantage in ease of use, with a rating of 4.63/5 from 32 recent reviews. Users praise its intuitive interface, helpful training materials, and minimal learning curve, which helps staff adopt the system quickly.
Bokun, on the other hand, has a rating of 0/5, indicating no recent reviews or user feedback, making it impossible to assess its usability. Historically, Bokun's interface is designed for booking management but may lack the polish and user-friendly flow seen in Shiji.
Edge: Shiji Daylight PMS
Shiji Daylight PMS offers an extensive set of 98 features, including guest profiles, multi-language support, online check-in/out, integrated CRS, payment processing, and housekeepings modules—features critical for hotel management. It also supports automation, real-time reporting, and guest communication tools, making it a comprehensive operational platform.
Bokun has zero listed features, focusing solely on booking management, inventory, and API capabilities for tour and activity providers. It lacks the broad operational functionalities that hotels need for daily management.
Given the feature gap, Shiji Daylight PMS’s breadth clearly surpasses Bokun. If you want a full PMS, it’s the superior choice.
Edge: Shiji Daylight PMS
Shiji Daylight PMS boasts a support rating of 4.53/5 based on recent reviews, with users frequently citing helpfulness, professionalism, and timely assistance. Many reviews mention smooth onboarding and ongoing support that minimizes operational disruptions.
Bokun’s support rating is 0/5, with no recent reviews to evaluate support quality. Historically, given its niche focus, Bokun may lack the dedicated support infrastructure seen in larger PMS providers.
For critical hotel operations, reliable support can be decisive. Shiji’s proven track record makes it the safer choice.
Edge: Shiji Daylight PMS
Shiji Daylight PMS integrates with 64 verified partners, including major channel managers like SiteMinder, Revinate, Oaky, Amadeus, Duetto, and others, facilitating connections across distribution, revenue management, and CRM. These integrations extend operational versatility and data synchronization across systems.
Bokun lists no verified partners or integrations, limiting its ability to connect with other hotel systems or distribution channels. This restriction hampers scalability and operational efficiency for hotels needing multi-system connectivity.
If seamless integrations are crucial, Shiji offers a clear advantage.
Edge: Shiji Daylight PMS
Since Bokun has no recent reviews, it cannot be rated meaningfully, whereas Shiji Daylight PMS has a recent NPS score of 8.94/10 from 32 reviews. Hotels across segments—luxury, branded, city center, and hostels—consistently praise its usability, support, and feature set.
Hotels in larger chains or multiple-property groups especially appreciate the system's scalability and efficiency. Boutique hotels also find value in the user-friendly interface and detailed reporting.
Given the recent, positive feedback, Shiji Daylight PMS clearly holds higher hotel ratings.
Edge: Shiji Daylight PMS
Bokun’s pricing remains undisclosed, and it appears to operate on a custom or undefined pricing model. Without transparency, it’s difficult to evaluate its cost-effectiveness.
Shiji Daylight PMS costs $1,200 per month, with no free tier or trial, making it a significant investment. This pricing reflects its extensive feature set and enterprise-grade capabilities.
If budget constraints are a concern, Bokun might seem attractive but lacks clarity. For comprehensive hotel management, Shiji’s pricing is justified by its functionalities.
Not ideal if:
Bokun is best for activity-centric businesses rather than traditional hotels.
Not ideal if:
Shiji Daylight PMS suits hotels that want a scalable, operationally comprehensive system.
The core difference is that Bokun is a niche booking engine tailored for activity providers, while Shiji Daylight PMS offers a full-spectrum hotel management platform. Bokun’s strengths lie in inventory control and integrations for travel experiences, but it lacks core hotel operational features.
Choose Bokun if your hotel’s focus is on activity booking, especially for smaller or experience-oriented brands seeking API flexibility. But if you need a trusted, all-in-one property management solution that handles guest data, billing, and multi-property operations, Shiji is the clear winner.
For hotels aiming for operational excellence and scalability, Shiji Daylight PMS is the recommended choice. Conversely, if your hotel’s core need is activity reservation management, Bokun may be sufficient—but remember, it offers no recent reviews or broad operational tools.
In conclusion, the decision should hinge on your hotel’s primary operational focus. For comprehensive management and industry-wide support, Shiji Daylight PMS dominates. For activity booking with API flexibility, Bokun is a viable but less proven option.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Bokun |
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| Starting Price | — | From $1,200/mo |
根据 HTR 的产品数据库,Bokun 和 Shiji Daylight PMS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Bokun |
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| 任务管理 | ||
| 多种语言 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 网上值机 | ||
| 集中用户和角色管理 |
显示主要差异。这两款产品之间还有 86 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
独特功能
评分差异最大的方面
这取决于您的需求。Bokun 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Bokun 提供 0 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Bokun:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Bokun 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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