The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 216 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
BookingCenter 表现出色 .
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Native Email Marketing and Guest Feedback Management.
基于 HTR 上 216 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $700/mo |
| 经验证的评价 | 0 | 216 |
在分析了 216 条经验证的评价后,BookingCenter 用户最看重其 ,而 eviivo 用户则强调 customer service, user friendly interface and ease of use, 沟通与融合。点击任意主题查看评价者的反馈。
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Customer Service
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沟通与融合
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培训和文档
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聊天支持限制
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预订管理
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群组管理和自动化
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #11 54 条评价 |
| 中型(25-74 间客房) ▾ | — | #18 14 条评价 |
| 大型(75-199 间客房) ▾ | — | #10 6 条评价 |
| 超大型(200+ 间客房) | — | #21 0 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #10 44 条评价 |
| 豪华酒店 ▾ | — | #7 35 条评价 |
| 品牌/连锁酒店 ▾ | — | #10 19 条评价 |
| 长住酒店 ▾ | — | #10 12 条评价 |
按区域
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| 北美 ▾ | — | #10 30 条评价 |
| 欧洲 ▾ | — | #3 152 条评价 |
| 亚太 | — | #25 2 条评价 |
| 中东 | — | #21 0 条评价 |
Choosing between BookingCenter by BookingCenter and eviivo Suite™ HMS hinges on your property's size, management needs, and growth ambitions. Both aim to streamline hotel operations but diverge significantly in complexity, features, and market presence. Your team must consider whether a more straightforward or a feature-rich platform better aligns with your current and future goals.
BookingCenter offers a comprehensive property management and distribution solution but seems to lack recent reviews and active user feedback, raising questions about ongoing support and development. Conversely, eviivo Suite™ boasts a strong track record with over 190 recent reviews, high customer satisfaction, and extensive integrations, making it the more reliable option for modern hoteliers.
Are you ready to prioritize proven customer support and recent user feedback over a less-reviewed, potentially outdated system?
BookingCenter and eviivo Suite™ both address core hotel management challenges like reservations, channel distribution, and operations. However, BookingCenter appears to be a desktop and web-based PMS with embedded GDS and OTA management, primarily targeting independent properties and groups looking for centralized control. eviivo Suite™, on the other hand, is a cloud-based platform with over 30 features, including channel management, revenue tools, and automation, designed to simplify operations for independent accommodations.
The stark contrast lies in their reviews: BookingCenter has no recent feedback, while eviivo boasts 191 reviews with a 4.57/5 customer support rating and a 9.17/5 Net Promoter Score, indicating strong satisfaction and active, ongoing use. Does your hotel value current user experiences and ongoing product development?
If your hotel needs a property management system that combines desktop operations with global distribution, and your team is comfortable with a potentially less supported platform, BookingCenter might be a fit. It caters to properties seeking an all-in-one PMS with GDS and OTA integration, especially if they operate in regions where the product has a presence.
However, if your hotel prioritizes ease of use, extensive integrations, and reliable support backed by recent review data, eviivo Suite™ is the clear choice. It suits independent properties, B&Bs, and small hotels that want a user-friendly, feature-rich system with a proven track record.
For hotels seeking a modern, cloud-based solution that actively evolves based on user feedback, eviivo's large, recent review base makes it the more dependable option.
eviivo Suite™ scores a 4.48/5 for ease of use based on multiple reviews emphasizing its intuitive interface and streamlined workflows. Users frequently mention how quickly staff adopt the system, with onboarding ratings around 4.38/5. Support interactions are also highly rated, with a 4.57/5 score, indicating strong assistance when needed.
In contrast, BookingCenter has a 0/5 rating for ease of use, with no recent reviews to gauge current usability or support. Its interface and onboarding process are unverified, making it a risky choice for teams that require straightforward implementation.
Edge: eviivo Suite™.
eviivo Suite™ offers 54 features, including multi-currency support, channel management, guest CRM, automated night audits, digital check-in, and revenue management—many of which are absent in BookingCenter, which provides none. Its features are tailored toward automating operations, increasing revenue, and improving guest engagement.
BookingCenter, by comparison, seems to provide a basic property management and GDS/OTA distribution system but lacks specific feature details or added functionalities. Given the extensive capabilities of eviivo, it clearly leads in feature depth.
Edge: eviivo Suite™.
eviivo Suite™ enjoys a 4.57/5 customer support rating from 191 recent reviews, with users praising its professionalism, responsiveness, and helpful onboarding. Many mention that support staff resolve issues efficiently, making daily operations smoother.
BookingCenter, with no recent review data, cannot match this support reputation. The lack of feedback suggests support may be unverified or outdated, posing risks for hotels that depend on responsive assistance.
Edge: eviivo Suite™.
eviivo boasts 32 verified integrations, including major OTAs like Expedia and Booking.com, and partners like Tripadvisor and D-Edge. The platform also supports a broad ecosystem of technology partners, facilitating smooth synchronization across systems.
BookingCenter has only 2 verified partners, including Airbnb and Aven Hospitality, limiting its connectivity options. The disparity makes eviivo the more adaptable choice for hotels needing diverse, reliable integrations.
Edge: eviivo Suite™.
With over 190 recent reviews, eviivo Suite™ scores highly across multiple hotel segments, especially B&Bs and independent hotels, which are its primary users. Its overall NPS of 9.17/5 indicates strong advocacy among users.
BookingCenter, lacking recent reviews and ratings, cannot be confidently rated. The absence of current feedback diminishes its credibility, especially when considering support and usability.
Edge: eviivo Suite™.
BookingCenter’s pricing details are unavailable, suggesting it may not operate on a transparent or subscription-based model. Conversely, eviivo Suite™ costs $700 monthly, with no free tier or trial, but includes extensive features and support.
If budget transparency is critical, eviivo’s fixed monthly price provides clarity. The lack of pricing data for BookingCenter makes it difficult for hoteliers to evaluate value upfront.
Not ideal if your hotel relies on recent support, extensive integrations, or modern automation.
Not ideal if your hotel prefers a very basic system or has a large enterprise infrastructure requiring custom solutions.
BookingCenter offers an integrated property management and GDS/OTA distribution package, primarily suited for properties comfortable with less frequent updates and support verification. Its core strength appears to be in regional or traditional setups, but the absence of recent reviews raises questions about ongoing development.
eviivo Suite™, with over 190 recent reviews and a customer support score above 4.5/5, sets the standard for modern hotel management. Its extensive feature set, integrations, and proven user satisfaction make it the safer, more scalable choice for independent hotels and small properties aiming for growth.
Choose BookingCenter if you operate in a region with proven support, or if your management prefers a simpler, less frequently updated system. Opt for eviivo Suite™ if you want a flexible, well-supported platform that adapts to your evolving needs.
酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $700/mo |
根据 HTR 的产品数据库,BookingCenter 和 eviivo Suite™ HMS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 原生电子邮件营销 | ||
| 团体预订引擎 | ||
| 多币种 | ||
| 网站开发 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 42 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
酒店从业者喜爱的方面
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
与短信和WhatsApp等通讯工具的集成是一项显著功能,许多用户都赞赏其简化客户互动的方式。这有助于提升客户体验的定制化和个性化程度。
酒店从业者提出异议的方面
尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户... 尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户服务体验。
Eviivo高效的预订管理功能备受赞誉,可帮助酒店跨渠道无缝管理客房供应和预订情况。这通过确保有效的入住率管理,提升了收益优化。
独特功能
评分差异最大的方面
这取决于您的需求。BookingCenter 和 eviivo Suite™ HMS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。BookingCenter 提供 2 个经验证的集成合作伙伴,而 eviivo Suite™ HMS 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ HMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
BookingCenter:否。eviivo Suite™ HMS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。BookingCenter 的 HT Score 为 0,eviivo 的为 88。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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