The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | CENTROTEL |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #15 34 条评价 |
| 中型(25-74 间客房) ▾ | — | #11 64 条评价 |
| 大型(75-199 间客房) ▾ | — | #22 5 条评价 |
| 超大型(200+ 间客房) ▾ | — | #8 6 条评价 |
按物业类型
| 细分市场 | CENTROTEL |
|
|---|---|---|
| 精品酒店 ▾ | — | #15 35 条评价 |
| 豪华酒店 ▾ | — | #15 28 条评价 |
| 品牌/连锁酒店 ▾ | — | #16 17 条评价 |
| 长住酒店 ▾ | — | #16 9 条评价 |
按区域
| 细分市场 | CENTROTEL |
|
|---|---|---|
| 北美 | — | #24 2 条评价 |
| 欧洲 ▾ | — | #25 11 条评价 |
| 亚太 ▾ | — | #4 79 条评价 |
| 中东 ▾ | — | #2 17 条评价 |
Choosing the right booking engine can dramatically impact your hotel's online revenue, operational efficiency, and guest satisfaction. You’re evaluating CENTROTEL by CENTROTEL and Exely Booking Engine, two products designed to streamline reservations and boost direct bookings. Both aim to improve your booking process but diverge significantly in features, support, and market presence. Knowing which aligns best with your goals is critical, so let’s compare them directly.
CENTROTEL and Exely both aim to simplify your booking operations, but they approach it differently. CENTROTEL appears more like a communication management platform with AI-driven insights, yet it has no recent reviews or user ratings, casting doubt on its current performance. Conversely, Exely boasts a 92.67 HTR Score, 144 reviews, and recent positive feedback, making it the more trustworthy choice for hoteliers seeking proven results. Do you prioritize extensive real-world validation or broad feature sets?
If your hotel needs a flexible, feature-rich booking engine that directly increases conversions and enhances the guest experience, go with Exely. It’s ideal for independent hotels, boutique properties, and resorts seeking high customization, multi-lingual support, and advanced marketing tools. If your team requires a telecommunication management system with AI-driven insights into operations or cost savings, CENTROTEL might seem appealing — but with no recent reviews or user feedback, its effectiveness remains uncertain. For booking-specific needs, Exely clearly leads.
Ease of use is vital for rapid staff adoption and smooth operations. Exely scores a near-perfect 4.91 out of 5, based on recent reviews praising its user-friendly, responsive interface and efficient management dashboard. CENTROTEL, on the other hand, has a 0/5 rating with no recent feedback, making it impossible to assess usability. Given the clear positive recent reviews, Edge: Exely.
Exely outstrips CENTROTEL by offering 29 unique features, including mobile responsiveness, multi-room bookings, multi-currency support, booking abandonment recovery, and extensive integrations with third-party systems like HotelLab, Oracle Hospitality, and Mews. CENTROTEL has no recorded features or integrations, limiting its practical utility. If advanced functionalities matter to you, Exely’s feature set provides a decisive advantage. Edge: Exely.
Exely’s recent reviews highlight exceptional support, with a 4.96/5 rating and comments about prompt responses, friendly negotiations, and proactive assistance. CENTROTEL has no recent reviews or support ratings, making it impossible to gauge support quality. Given the importance of reliable support, Edge: Exely.
Exely offers 8 verified integrations, including prominent hotel management systems and OTAs, greatly expanding its connectivity. CENTROTEL provides no verified integrations, potentially limiting its compatibility and scalability. If your existing tech stack relies on third-party systems, Exely’s integrations are a significant benefit. Edge: Exely.
With 144 recent reviews and a 9.73/5 NPS score, Exely is clearly favored by hoteliers. Its users, comprising boutique hotels, resorts, and city-center properties, consistently praise its ease of use, support, and ability to boost direct bookings. CENTROTEL’s lack of reviews leaves its reputation and user satisfaction indeterminate. For confidence in user sentiment, Edge: Exely.
CENTROTEL offers no publicly available pricing; it appears to be a custom or outdated solution. Exely’s platform is priced at $200/month, with no trial or implementation fees, making it a transparent, predictable investment. For budget clarity and value, Exely’s pricing model is straightforward and competitive.
Hotels that require a telecommunication management system for internal communication, billing, or network monitoring might consider CENTROTEL, especially if they also need AI-generated insights into operational patterns. Teams already heavily invested in telecom infrastructure and seeking an integrated communication solution could benefit. Not ideal if you need a flexible, feature-rich booking engine or rely on user reviews—since CENTROTEL’s current reputation is nonexistent.
Exely suits independent hoteliers, boutique hotels, resorts, and properties focused on increasing direct bookings and improving guest engagement. It’s ideal if you want a mobile-optimized, multi-lingual system that offers upselling, abandoned booking recovery, and integration with popular management systems. Not ideal if your hotel operates in a very niche segment that requires complex customizations not yet supported or if you prefer a more enterprise-level, all-in-one platform.
The core difference is that Exely is a dedicated, well-supported booking engine with a proven track record, while CENTROTEL appears to be an untested, less relevant solution for online reservations. Exely’s extensive feature set, recent positive reviews, and widespread integrations make it the clear choice for hotels focused on revenue and guest experience improvements.
If your hotel needs a reliable, easy-to-use platform that drives direct bookings and integrates with your existing management systems, go with Exely. Its 92.67 HTR Score, 144 recent reviews, and 98% recommendation rate demonstrate its effectiveness and market trust.
Choose CENTROTEL only if you are primarily interested in a telecommunications management platform and are willing to accept an unreviewed, potentially outdated solution for your booking needs. For any hotel aiming to increase direct revenue, Exely offers a much more compelling, proven solution.
This review is designed to help you confidently select the booking engine that aligns with your hotel’s growth goals, operational needs, and guest experience standards.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
酒店从业者喜爱的方面
Exely 的支持团队以其快速响应和以解决方案为导向的服务而备受赞誉,从而显著提升了用户体验。这被视为该产品的一大优势。
Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响... Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响。
该软件因增加直接预订量并降低对在线旅行社 (OTA) 的依赖而备受赞誉。这通过降低第三方费用和高效的预订管理带来投资回报,从而对酒店收入产生积极影响。
酒店从业者提出异议的方面
用户反复反映的一个关键问题是自定义选项有限,尤其是在报表和网站设计方面。用户希望能够更灵活地调整模板和报表,以满足自身需求。
用户希望看到与其他酒店管理系统的集成能力得到提升。目前的集成限制被视为一个缺点,制约了平台全部潜力的发挥。
独特功能
评分差异最大的方面
这取决于您的需求。CENTROTEL 和 Exely Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。CENTROTEL 提供 0 个经验证的集成合作伙伴,而 Exely Booking Engine 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
CENTROTEL:否。Exely Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。CENTROTEL 的 HT Score 为 0,Exely 的为 93。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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