The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 120 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
CiHMS 表现出色 在 ease of use and customer support 方面 — 尤其适合 Resorts 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Housekeeping module.
Desbravador 表现出色 .
基于 HTR 上 120 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $900/mo | Contact sales |
| 经验证的评价 | 120 | 0 |
在分析了 120 条经验证的评价后,CiHMS 用户最看重其 operational efficiency, 高级报告, 任务和资源管理,而 Desbravador 用户则强调 。点击任意主题查看评价者的反馈。
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Operational Efficiency
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高级报告
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任务和资源管理
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基于云的可访问性
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高级报告
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用户培训和入职
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移动功能
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Desbravador |
|---|---|---|
| 小型(10-24 间客房) ▾ | #45 8 条评价 | — |
| 中型(25-74 间客房) ▾ | #20 31 条评价 | — |
| 大型(75-199 间客房) ▾ | #4 43 条评价 | — |
| 超大型(200+ 间客房) ▾ | #4 31 条评价 | — |
按物业类型
| 细分市场 |
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Desbravador |
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| 精品酒店 ▾ | #15 65 条评价 | — |
| 豪华酒店 ▾ | #10 83 条评价 | — |
| 品牌/连锁酒店 ▾ | #15 40 条评价 | — |
| 长住酒店 ▾ | #17 15 条评价 | — |
按区域
| 细分市场 |
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Desbravador |
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| 北美 | #65 0 条评价 | — |
| 欧洲 | #58 2 条评价 | — |
| 亚太 ▾ | #6 117 条评价 | — |
| 中东 | #24 1 条评价 | — |
Choosing between CiHMS by CiHMS and Desbravador hinges on your hotel’s specific needs. While both aim to streamline hotel operations, only CiHMS has garnered significant reviews and market validation, making it the more reliable choice for hoteliers seeking a proven property management system. Do you prioritize a system with a strong user base and recent feedback, or are you still exploring options without market-confirmed data?
With over 101 recent reviews and a high satisfaction score (98%), CiHMS is clearly the more established and trusted solution. In contrast, Desbravador has no reviews or market presence, which reduces confidence in its performance and features. If you want a system proven to work with ongoing support and a broad feature set, CiHMS is the clear winner.
Both products aim to improve hotel management; however, CiHMS offers a comprehensive, feature-rich platform that handles reservations, revenue management, housekeeping, and guest profiles. Desbravador appears to be a more limited or less publicly detailed system, with no reviews or features listed. Your team should consider the proven track record of CiHMS, which is backed by extensive client feedback, versus the unknown quantity of Desbravador.
CiHMS’s extensive feature set supports diverse hotel types—from resorts to city hotels—through tools like automated night audits and multi-channel management. Desbravador’s lack of available features or user feedback makes it difficult to assess whether it can meet your operational needs. Are you willing to risk an untested system, or do you prefer a trusted solution with proven results?
If your hotel requires a robust, multi-feature PMS with proven support and a strong market presence, go with CiHMS. Its 101 reviews, high ratings in ease of use, support, and value, as well as its regional presence in Asia Pacific, make it the safer choice for hotels seeking reliability and comprehensive functionality.
If, however, your hotel’s needs are minimal or you’re exploring new software options without concern for proven performance, Desbravador might merit consideration. But keep in mind, with no reviews or verified integrations, it’s difficult to gauge whether it can deliver the operational efficiency you seek. For most hotels, CiHMS’s proven track record makes it the more dependable investment.
CiHMS boasts a stellar ease-of-use rating of 4.9/5 from over 100 reviews, with users describing its interface as “intuitive,” “lean,” and “convenient.” The onboarding process has an average rating of 4.84/5, indicating a smooth setup experience, though some users mention that training could be more comprehensive.
Desbravador offers no detailed review data, making it impossible to assess its usability or onboarding process. Given the lack of user feedback, you cannot confidently expect it to match CiHMS’s high ease-of-use score. Edge: CiHMS.
CiHMS offers 33 exclusive features, including a channel manager, revenue management module, integrated CRS, booking engine, online support, and mobile app. Its comprehensive suite supports hotel operations from guest management to ancillary revenue tracking, with features specifically designed for large or chain hotels.
Desbravador provides no listed features, making it impossible to compare feature depth or breadth. Without verified features or functionalities, CiHMS’s extensive capabilities clearly give it the advantage. Edge: CiHMS.
CiHMS’s customer support is highly rated at 4.92/5, with users emphasizing professionalism, timely responses, and helpful guidance. Many reviews praise the team’s ability to resolve issues quickly, especially during onboarding and training.
Desbravador has no available review data or support ratings, making it difficult to assess the quality of customer service. Given CiHMS’s proven support performance, it remains the more reliable choice. Edge: CiHMS.
CiHMS integrates with three verified partners: SiteMinder, DerbySoft, and Easyway, allowing seamless connectivity with distribution channels and management tools. These integrations enhance operational flexibility and revenue opportunities.
Desbravador offers no listed or verified integrations, which limits its ability to connect with other systems or third-party tools. For hotels seeking an adaptable, connected PMS, CiHMS’s integrations are a significant advantage. Edge: CiHMS.
CiHMS’s ratings are overwhelmingly positive, with a 9.8/10 NPS score and a 98% likelihood to recommend. Its reviews cover a broad range of hotel segments, including resorts, city hotels, and luxury properties, with recent feedback supporting its consistent performance.
Desbravador has no reviews to measure hotel satisfaction or ratings, leaving its reputation unverified. For confidence and proven user satisfaction, CiHMS clearly leads. Edge: CiHMS.
CiHMS’s pricing starts at $900 per month, with no mention of implementation fees or trial options, indicating a straightforward subscription. Desbravador’s pricing details are unavailable, which complicates direct comparison and budgeting.
Without transparent pricing for Desbravador, CiHMS’s clear, established cost structure provides better planning certainty. Edge: CiHMS.
Not ideal if you prefer a simple, minimal system or are on a tight budget, since CiHMS’s extensive features come with a significant investment. Also, it might be overkill for very small or boutique hotels with basic needs.
Not ideal if your hotel demands reliability, proven support, or extensive features, as there’s no evidence of its capabilities or user satisfaction with Desbravador.
CiHMS stands out as a well-supported, feature-rich property management system with a proven track record. Its extensive reviews and recent positive feedback make it the reliable choice for hotels that value performance and support.
If your hotel needs a scalable, integrated PMS with high user satisfaction, choose CiHMS. Its 101 reviews and industry presence confirm its ability to meet diverse operational needs effectively.
Conversely, Desbravador appears to be an untested, unreviewed alternative lacking verifiable features or support metrics. If you are seeking a solution with proven results, CiHMS is the safer, more future-proof choice for your hotel.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Desbravador | |
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| Starting Price | From $900/mo | — |
根据 HTR 的产品数据库,CiHMS 和 Desbravador 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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Desbravador |
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| 收益管理模块 | ||
| 日历视图 | ||
| 水疗和健康模块 | ||
| 综合 CRS | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 21 项功能存在差异。
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"CiHMS was able to fulfill the needs of loyalty management of The Hanoi Club & Residences. The team has perfectly adapted and customized CiHMS to match the specific needs with a 24/..."
该目标暂无已发布的案例研究。
"I was impressed by CiHMS's capability to integrate all our properties into one cohesive system," said Mr. Nam Le, General Manager of Cityhouse. "The user-friendly interface and rob..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement re... CIHMS significantly enhances operational efficiency by automating tasks and ensuring streamlined communication across departments. This improvement reduces manual errors and saves time, which is especially crucial during busy periods.
用户非常欣赏 CIHMS 的全面报告功能,它能够深入分析绩效、收入和入住率。然而,许多用户希望进一步定制报告,以满足特定需求。
该软件因其任务分配功能而备受赞誉,支持客房服务等员工的独立管理。此功能简化了操作流程,并提高了各部门的生产力。
酒店从业者提出异议的方面
用户非常欣赏 CIHMS 的全面报告功能,它能够深入分析绩效、收入和入住率。然而,许多用户希望进一步定制报告,以满足特定需求。
CIHMS 虽然用户友好,但由于系统功能繁多,初始培训和入职培训可能会比较复杂。用户建议使用更全面的培训资源和更详细的指南。
独特功能
评分差异最大的方面
这取决于您的需求。CiHMS 和 Desbravador 共享许多核心 Property Management Systems 功能,但各有独特的能力。CiHMS 提供 3 个经验证的集成合作伙伴,而 Desbravador 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。CiHMS 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
CiHMS:否。Desbravador:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。CiHMS 的 HT Score 为 81,Desbravador 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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