The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | cleartrip |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #7 66 条评价 |
| 中型(25-74 间客房) ▾ | — | #14 21 条评价 |
| 大型(75-199 间客房) ▾ | — | #13 5 条评价 |
| 超大型(200+ 间客房) | — | #14 2 条评价 |
按物业类型
| 细分市场 | cleartrip |
|
|---|---|---|
| 精品酒店 ▾ | — | #9 38 条评价 |
| 豪华酒店 ▾ | — | #8 42 条评价 |
| 品牌/连锁酒店 ▾ | — | #9 24 条评价 |
| 长住酒店 ▾ | — | #6 25 条评价 |
按区域
| 细分市场 | cleartrip |
|
|---|---|---|
| 北美 ▾ | — | #6 21 条评价 |
| 欧洲 ▾ | — | #3 194 条评价 |
| 亚太 | — | #25 1 条评价 |
| 中东 | — | #20 2 条评价 |
Choosing the right channel management software is crucial for your hotel's success, especially when balancing ease of use, feature set, integrations, and support. Both cleartrip and eviivo Suite™ CM aim to streamline booking channels, but their capabilities and reputations differ markedly.
cleartrip offers a simple, no-frills approach with minimal reviews and limited features, primarily focusing on basic connectivity. In contrast, eviivo Suite™ CM boasts a broad feature set, extensive integrations, and a large, recent review base, making it the more dependable choice for hotels seeking comprehensive management.
cleartrip's minimal review footprint and lack of recent feedback make it difficult to assess its current performance or customer satisfaction. Its zero-star ratings across key categories suggest limited functionality and support, leaving your team to wonder if it can meet your operational needs.
eviivo Suite™ CM, with over 231 reviews and recent feedback from 25 users, demonstrates high customer satisfaction—particularly in ease of use, support, and value. Its active presence in multiple regions and positive review trends underscore its reliability.
Would your hotel benefit from a product backed by a thriving community and ongoing support? Clearly, eviivo’s more recent and plentiful reviews give it a decisive edge.
If your hotel needs robust channel management with advanced features—like multi-property support, rate management, and extensive OTA integrations—then eviivo Suite™ CM is the clear choice. Its comprehensive feature set, including inventory management and analytics, caters to larger or growing properties.
Conversely, if your hotel is a small operator seeking a basic, no-cost solution with minimal functionality, cleartrip might appear appealing; however, the lack of recent reviews and support suggests it’s not a reliable long-term option. For most hotels, eviivo’s proven track record and large user base make it the safer investment.
If your primary concern is managing multiple properties efficiently, maximizing revenue, and avoiding overbookings, go with eviivo. If your needs are very modest and you want a free or minimal setup, then consider cleartrip—but be cautious about its untested support.
cleartrip’s user experience isn’t well-documented, and with a rating of 0/5, it suggests no recent feedback on usability. Its minimal reviews imply limited features and probably a basic interface that might not meet modern hotel management standards.
eviivo Suite™ CM scores 4.65/5 in ease of use, with numerous recent reviews praising its intuitive interface, simple onboarding, and efficient management tools. Support staff are recognized for helpful, friendly guidance, making staff adoption straightforward.
Edge: eviivo Suite™ CM.
cleartrip offers no features beyond basic channel connectivity, with no additional functionalities listed. This severely limits its ability to support complex hotel operations or multi-channel management.
eviivo Suite™ CM provides 15 unique features, including PMS connectivity, bulk updates, 2-way integrations, channel self-mapping, rate support, inventory management, analytics, and multi-currency support. These tools enable comprehensive, strategic management of your distribution channels.
Edge: eviivo Suite™ CM.
cleartrip’s support ratings are unavailable, and with no recent reviews, it’s impossible to gauge support quality. Its lack of feedback raises concerns about responsiveness and ongoing assistance.
eviivo Suite™ CM is highly praised, with a 4.78/5 customer support rating and recent positive reviews emphasizing quick, helpful, and empathetic assistance. Support agents are commended for clarity and dedication, which is vital during onboarding and troubleshooting.
Edge: eviivo Suite™ CM.
cleartrip lists only one verified partner, Yanolja Cloud Solution, limiting its connectivity options significantly.
eviivo Suite™ CM, with 32 verified partners, covers a wide array of OTAs and property management tools, including Experience Hotel, Hotelchamp, Tripadvisor, Canary Technologies, D-Edge, and others. This extensive integration network enhances your property’s visibility and management flexibility.
Edge: eviivo Suite™ CM.
cleartrip has no recent reviews or ratings, making it impossible to assess hotel satisfaction.
eviivo Suite™ CM’s 9.72/10 NPS score and 97% likelihood to recommend, backed by 25 recent reviews, reflect broad satisfaction across various property types—including vacation rentals, B&Bs, and small hotels. Hotels value its ease of use, support, and feature richness.
Edge: eviivo Suite™ CM.
cleartrip does not publicly list pricing, suggesting it may be a free or minimal service without dedicated support or features.
eviivo Suite™ CM costs $700 upfront, with ongoing expenses likely tied to property size or usage, although exact tiered pricing isn’t specified. The investment reflects its extensive feature set and support services.
Not ideal if:
Not ideal if:
cleartrip offers minimal functionality with no recent reviews or robust support, making it unsuitable for most hotels aiming for growth or efficiency. Its lack of features and regional presence limit its viability as a long-term solution.
eviivo Suite™ CM, with its extensive feature set, proven support, and large user base, is tailored for hotels looking to grow, automate, and optimize their distribution channels. Its recent reviews and high satisfaction ratings demonstrate it’s a dependable, scalable platform.
For most hotels, especially those with ambitions to expand or streamline operations, eviivo Suite™ CM remains the smarter choice. Use cleartrip only if your needs are extremely basic, and you’re prepared to accept significant limitations.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店从业者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
独特功能
评分差异最大的方面
这取决于您的需求。cleartrip 和 eviivo Suite™ CM 共享许多核心 Channel Managers 功能,但各有独特的能力。cleartrip 提供 1 个经验证的集成合作伙伴,而 eviivo Suite™ CM 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ CM 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
cleartrip:否。eviivo Suite™ CM:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。cleartrip 的 HT Score 为 0,eviivo 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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