The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 647 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eviivo 表现出色 在 支持和入职体验 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Centralized user & role management.
Profitroom 表现出色 在 支持与服务 方面 — 尤其适合 brand 类型的物业 (5.0/5) ,拥有独特功能如 Unlimited Channels (no additional cost).
基于 HTR 上 647 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $700/mo | From $600/mo |
| 经验证的评价 | 256 | 391 |
在分析了 647 条经验证的评价后,eviivo 用户最看重其 支持和入职体验, 易于使用且界面直观, 全面的功能集,而 Profitroom 用户则强调 支持与服务, 复杂性和可用性, 渠道管理功能。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #7 66 条评价 | #4 127 条评价 |
| 中型(25-74 间客房) ▾ | #14 21 条评价 | #4 183 条评价 |
| 大型(75-199 间客房) ▾ | #13 5 条评价 | #3 43 条评价 |
| 超大型(200+ 间客房) ▾ | #14 2 条评价 | #4 12 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #9 38 条评价 | #5 148 条评价 |
| 豪华酒店 ▾ | #8 42 条评价 | #5 138 条评价 |
| 品牌/连锁酒店 ▾ | #9 24 条评价 | #5 81 条评价 |
| 长住酒店 ▾ | #6 25 条评价 | #4 46 条评价 |
按区域
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| 北美 ▾ | #6 21 条评价 | #10 14 条评价 |
| 欧洲 ▾ | #3 194 条评价 | #2 348 条评价 |
| 亚太 ▾ | #25 1 条评价 | #14 7 条评价 |
| 中东 | #20 2 条评价 | #13 2 条评价 |
Choosing the right channel management software is critical for your hotel's success, especially as you aim to increase online visibility, bookings, and revenue. Both eviivo Suite™ CM and Profitroom Channel Manager address these needs by connecting your property to multiple OTAs and optimizing your distribution. However, their approaches, features, and support systems differ significantly. Your choice hinges on your property's size, technological needs, and focus on direct versus indirect bookings. Are you ready to make the best decision for your hotel?
Both eviivo Suite™ CM and Profitroom Channel Manager serve the core purpose of distributing your inventory across multiple online channels efficiently. eviivo is often praised for its simplicity, extensive regional reach, and ease of use, especially for small to mid-sized properties. Conversely, Profitroom emphasizes seamless integration, advanced automation, and a broader global presence—particularly attractive for larger hotels or chains. Are you prioritizing user-friendliness or comprehensive automation?
eviivo boasts a higher review count (231 vs. 319) and more recent feedback, giving it an edge in current user satisfaction. Many users highlight eviivo’s straightforward setup and dedicated support, while Profitroom's reviews often praise its visual design and integration capabilities. With recent reviews favoring eviivo, do you want a platform with proven current backing or a more feature-rich provider?
If your hotel is a small property, B&B, or vacation rental operator seeking simplicity and regional reach, eviivo is likely the better choice. Its focus on ease of use, multi-property management, and a strong presence in Europe and North America suits independent hotels and small chains.
In contrast, if your hotel needs advanced automation, unlimited integrations, and a high level of customization—especially if you operate a larger chain or resort—Profitroom offers a more scalable solution. Its features like bulk updates, dynamic rate management, and a wide partner network support complex distribution strategies. For properties prioritizing a high-tech, integrated approach, Profitroom’s strengths are clear.
eviivo’s UI scores a 4.65/5, and users consistently praise its intuitive interface, with many noting how it simplifies multi-property management. Support and onboarding are highly rated at 4.78/5, with users describing Mohamed and other agents as helpful and responsive during setup.
Profitroom closely follows, with a 4.73/5 ease-of-use rating and supportive onboarding rated at 4.59/5. Users appreciate its clean design and straightforward navigation, although some mention that its advanced features can add complexity.
Edge: eviivo.
eviivo has 14 shared features plus one exclusive feature—centralized user and role management—helping small hotels control access and permissions efficiently. Its unique ability to manage multiple properties via a single platform is highly valued by vacation rentals and B&Bs.
Profitroom offers 14 shared features plus one unique feature—unlimited channels at no extra cost—making it ideal for larger hotels needing extensive distribution. Its tools like bulk price updates, flexible occupancy controls, and a highly customizable booking engine make it suitable for sophisticated operations.
Edge: Profitroom, due to its broader feature set and unlimited channel support.
eviivo’s reviews consistently highlight support quality at 4.78/5, with users describing their experience as friendly, quick, and empathetic, especially during onboarding. Review quotes emphasize the importance of support agents like Mohamed in smoothing the transition and resolving issues.
Profitroom’s support scores slightly lower at 4.55/5, with reviews noting good cooperation but some dissatisfaction with response times and support channels. Many users appreciate their support but wish for faster, more accessible assistance.
Edge: eviivo.
eviivo connects to 32 verified partners, including major OTAs like Expedia and Tripadvisor, with 9 shared partners with Profitroom. Its integrations include property management, payment, and guest experience tools like Canary Technologies and PriceLabs.
Profitroom supports 66 verified partners, more than double eviivo’s count, including prominent brands like Mirai, apaleo, and SHR Group. Its extensive partner network enables broader connectivity, especially for larger, multi-property operators.
Edge: Profitroom.
eviivo’s recent reviews (25 in the last 6 months) emphasize ease of use, support, and flexibility, with many small property owners praising how it saved them time and reduced cancellations. Its overall rating of 4.78/5 reflects current positive sentiment.
Profitroom’s fewer recent reviews (7 in the last 6 months) and slightly lower rating (4.78/5 overall) indicate stable but somewhat less enthusiastic feedback, particularly from larger hotel groups. For small, independent properties, eviivo’s recent reviews hold more weight.
Edge: eviivo.
eviivo charges a flat rate of $700 monthly, with no free tier or trial, positioning it as a predictable investment for small to mid-sized properties. Its pricing includes all core features, making it straightforward for property owners.
Profitroom’s base price is $600 per month, also without a trial, offering a slightly lower entry point. Its pricing includes unlimited channels, but advanced features and integrations might entail additional costs depending on your needs.
Not ideal if you need extensive automation, large-scale multi-property management, or support for numerous international channels.
Not ideal if you are a small property or prefer a simple, regional-focused solution with minimal complexity.
The core difference lies in scale and complexity: eviivo excels at serving small to mid-sized independent properties with a focus on ease of use, support, and regional presence. Profitroom caters to larger hotels or chains seeking extensive integrations, automation, and global reach.
If your property values straightforward operation, quick onboarding, and dedicated support, eviivo is the clear choice. For hotels aiming to scale rapidly, automate complex distribution, and connect to a broad array of partners, Profitroom offers more advanced features.
In conclusion, choose eviivo if you want proven, current support and simplicity; opt for Profitroom if your focus is on automation, scale, and extensive channel support. Your decision should align with your property size, growth plans, and operational complexity.
渠道经理 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $700/mo | From $600/mo |
根据 HTR 的产品数据库,eviivo Suite™ CM 和 Profitroom Channel Manager 共享 14 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 无限频道(无需额外费用) | ||
| 集中的用户和角色管理 |
我们分析了 16 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"Our resort has enjoyed significant interest from the beginning. The volume of emails and calls exceeds our expectations. The booking engine is currently a relieving tool; when the..."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
"We chose to cooperate with Profitroom because you are absolutely the best in Poland, and there is no other company that matches your technological prowess. Indeed, working with you..."
酒店从业者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店从业者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
排名更高的方面
独特功能
酒店从业者喜爱的方面
虽然许多评论对 Profitroom 的支持服务给予了积极评价,但也有一些用户对缺少电话支持选项和响应速度慢表示不满。
该系统的高级功能可能难以操作,一些用户指出管理环境的复杂性使得管理变得困难。
渠道管理器的渠道分销功能可简化管理,并有助于防止超额预订,同时保持跨平台的准确性。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ CM 和 Profitroom Channel Manager 共享许多核心 Channel Managers 功能,但各有独特的能力。eviivo Suite™ CM 提供 32 个经验证的集成合作伙伴,而 Profitroom Channel Manager 提供 66 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ CM 在易用性方面领先,评分为 4.7/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ CM:否。Profitroom Channel Manager:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 85,Profitroom 的为 81。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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