The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 477 条经验证的评价后,D-Edge 用户最看重其 支持和培训, 渠道经理, 价格和可用性管理,而 eviivo 用户则强调 支持和入职体验, 易于使用且界面直观, 全面的功能集。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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|---|---|---|
| 小型(10-24 间客房) ▾ | #6 83 条评价 | #7 66 条评价 |
| 中型(25-74 间客房) ▾ | #6 93 条评价 | #14 21 条评价 |
| 大型(75-199 间客房) ▾ | #6 27 条评价 | #13 5 条评价 |
| 超大型(200+ 间客房) | #12 4 条评价 | #14 2 条评价 |
按物业类型
| 细分市场 |
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|---|---|---|
| 精品酒店 ▾ | #6 75 条评价 | #9 38 条评价 |
| 豪华酒店 ▾ | #6 63 条评价 | #8 42 条评价 |
| 品牌/连锁酒店 ▾ | #6 37 条评价 | #9 24 条评价 |
| 长住酒店 ▾ | #7 21 条评价 | #6 25 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #30 3 条评价 | #6 21 条评价 |
| 欧洲 ▾ | #5 180 条评价 | #3 194 条评价 |
| 亚太 ▾ | #8 27 条评价 | #25 1 条评价 |
| 中东 | #18 3 条评价 | #20 2 条评价 |
Choosing between D-EDGE's Smart Channel Manager and eviivo Suite™ CM hinges on your property's needs, size, and geographic focus. Both products aim to streamline distribution and booking processes but approach these goals differently. D-Edge’s platform emphasizes sophisticated data tools, extensive connectivity, and automation suited for larger or more complex operations. eviivo, on the other hand, centers on simplicity, broad OTA integration, and cost-effective management for small to medium properties.
Your team must consider which features align with your current challenges—whether it’s scalability, ease of use, or specific integrations. Do you want a platform that offers extensive data-driven tools and regional coverage, or a straightforward, single-click connectivity to major OTAs?
eviivo Suite™ CM is favored by more users, with 231 reviews, 25 in the last six months, and a higher overall rating of 85.37. Its recent reviews highlight its ease of use, mobile functionality, and support, giving it a decisive advantage. D-Edge’s reviews, though numerous, are less recent, with only one review in the last six months, and its overall rating is lower at 71.94.
Given the volume and recency of feedback, eviivo’s platform currently holds a stronger position for hoteliers seeking a reliable, user-friendly channel manager.
D-Edge offers a comprehensive solution with 14 shared features plus five unique ones such as meta search marketing, metasearch connectivity, and a marketing dashboard. Its core strength lies in its advanced data tools like the Data Cruncher and Little Yielder, which support revenue optimization through detailed analytics and automation. Conversely, eviivo provides 14 shared features but only one exclusive feature, derived rates, emphasizing straightforward rate management.
D-Edge is often praised for its robust connectivity, especially in Europe and Asia Pacific, with over 115 verified partners, including GDSs and local OTAs. eviivo’s focus is on easy OTA connection, boasting 32 verified partners and strong presence in North America and Europe. Your choice depends on whether you prioritize extensive data and automation (D-Edge) or simplicity and broad OTA access (eviivo).
Edge: eviivo Suite™ CM.
If your hotel needs advanced data-driven revenue management, multi-region coverage, and a wide range of integrations, D-Edge is ideal. It’s particularly suitable for properties that already utilize sophisticated technology stacks and want to maximize distribution control through analytics and marketing tools.
If you need a straightforward, cost-effective channel management solution that minimizes manual effort, eviivo is your best bet. It’s perfect for small to medium properties, vacation rentals, B&Bs, or hotels looking for quick setup, one-click OTA connectivity, and excellent support without the complexity.
Your decision should be based on your operational scale and strategic priorities. For larger or more complex hotels, D-Edge offers depth; for ease and speed, eviivo remains the more user-friendly choice.
Edge: eviivo Suite™ CM.
Both products boast high ease-of-use ratings—D-Edge and eviivo each score 4.65 out of 5. D-Edge’s onboarding is rated 4.48, and eviivo’s slightly higher at 4.65, reflecting recent positive feedback on setup. User reviews emphasize that eviivo’s platform is intuitive and well-suited for users with minimal technical experience, especially noting its mobile functionality and straightforward navigation.
D-Edge’s interface is described as user-friendly but can be more complex due to its advanced features. Support teams are praised in both cases, but eviivo’s support is viewed as slightly more responsive and personalized.
Edge: eviivo Suite™ CM.
D-Edge offers five features exclusive to its platform: meta search marketing, metasearch connectivity, metasearch surveillance, e-commerce consulting, and a marketing dashboard. These features provide advanced marketing, analytics, and automation options for sophisticated users.
eviivo’s unique feature is derived rates, allowing dynamic rate adjustments based on demand, which many small operators find invaluable. Both platforms share 14 core features like channel synchronization, booking management, and reporting, but D-Edge’s additional features cater to larger operators seeking deeper control.
Edge: D-Edge.
eviivo’s support is rated slightly higher at 4.78/5, with recent reviews praising its quick, friendly assistance and onboarding process. Users often describe eviivo’s support as attentive, especially highlighting personalized help and effective training.
D-Edge also receives positive support ratings, 4.55/5, but some users note response delays during peak periods. Overall, eviivo’s support staff appears more responsive and empathetic, making it a better choice if support quality is a top priority.
Edge: eviivo Suite™ CM.
D-Edge boasts 115 verified partners, including major global OTAs, GDSs, and local platforms, and integrates with well-known solutions like GuestCentric and Hotelchamp. Its wide array of partners ensures extensive distribution and management options.
eviivo has 32 verified partners, including leading OTAs such as Expedia, Priceline, and Booking.com, with some unique integrations like Canary Technologies and RateLabs. While fewer in total, eviivo covers all major OTAs, making integration straightforward for small to medium properties.
Edge: D-Edge.
eviivo surpasses D-Edge in recent reviews and overall ratings—85.37 vs 71.94. It enjoys higher scores across categories like overall satisfaction and likelihood to recommend, especially among vacation rentals, B&Bs, and small hotels.
D-Edge’s reviews are less recent, with some users citing the platform’s complexity and need for further user interface improvements. Larger properties and those with more advanced needs tend to rate D-Edge more favorably, but overall, eviivo’s recent feedback and ratings are stronger.
Edge: eviivo Suite™ CM.
D-Edge does not publicly list pricing; it offers a custom quote likely based on property size and needs, and no free trial is available. This can be a barrier for smaller properties or those with limited budgets.
eviivo charges a flat rate of $700 per month, with no implementation fee, and operates on a pay-per-booking model, meaning you only pay when a reservation is made. This transparent pricing structure makes budgeting easier for small-to-medium properties.
Not ideal if your property is small, budget-sensitive, or new to channel management—D-Edge’s complexity and cost may be overkill.
Not ideal if your hotel needs advanced analytics, marketing automation, or extensive customization—eviivo’s focus is on straightforward, efficient channel management.
D-Edge excels at providing a feature-rich, analytics-driven platform suited for large, complex operations that need detailed control over their distribution and revenue. Its extensive integrations and marketing tools are tailored for properties with sophisticated distribution strategies.
eviivo offers a streamlined, cost-effective solution that simplifies OTA management, making it ideal for small to medium properties or vacation rentals. Its focus on ease of use, rapid onboarding, and strong support makes it the preferred choice for properties seeking quick results without the complexity.
For hotels wanting advanced data tools, extensive regional reach, and a broad partner network, D-Edge is the clear choice. If ease, cost, and recent user satisfaction take priority, eviivo is the more suitable platform.
Edge: eviivo Suite™ CM.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
虽然 D-Edge 在账户管理和支持服务方面普遍获得了积极的反馈,但一些用户指出响应时间较慢,尤其是在旺季。有人建议提供更多在线培训资源和视频,以帮助用户更有... 虽然 D-Edge 在账户管理和支持服务方面普遍获得了积极的反馈,但一些用户指出响应时间较慢,尤其是在旺季。有人建议提供更多在线培训资源和视频,以帮助用户更有效地使用复杂功能。
渠道管理器因其简单易用、实时同步和与众多 OTA 的广泛连接而受到称赞。该平台使用户能够通过单一界面轻松管理多个酒店。然而,一些人指出,需要改进自我映射功... 渠道管理器因其简单易用、实时同步和与众多 OTA 的广泛连接而受到称赞。该平台使用户能够通过单一界面轻松管理多个酒店。然而,一些人指出,需要改进自我映射功能并更快地更新费率变化。
用户对 D-Edge 高效处理费率和库存的能力表示赞赏,它让定价策略的更新和管理变得十分轻松。该功能大大减少了手动更新所花费的时间,并有助于避免超额预订,使该... 用户对 D-Edge 高效处理费率和库存的能力表示赞赏,它让定价策略的更新和管理变得十分轻松。该功能大大减少了手动更新所花费的时间,并有助于避免超额预订,使该平台适合实时调整费率并最大程度地减少错误。
酒店从业者提出异议的方面
自我映射被强调为需要改进的领域。一些用户指出映射新通道存在困难,并建议使此过程更加用户友好且不易出错。在无需支持干预的情况下提高自我映射管理的自主性是... 自我映射被强调为需要改进的领域。一些用户指出映射新通道存在困难,并建议使此过程更加用户友好且不易出错。在无需支持干预的情况下提高自我映射管理的自主性是一个常见的要求。
用户提到,尽管 Little Yielder 工具具有创新性,可帮助自动管理房价,但仍有改进空间。建议包括增加更多功能,例如在空房增加时重新开放房价,以及整合更多动态... 用户提到,尽管 Little Yielder 工具具有创新性,可帮助自动管理房价,但仍有改进空间。建议包括增加更多功能,例如在空房增加时重新开放房价,以及整合更多动态定价选项。
排名更高的方面
独特功能
酒店从业者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店从业者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。D-EDGE - Smart Channel Manager 和 eviivo Suite™ CM 共享许多核心 Channel Managers 功能,但各有独特的能力。D-EDGE - Smart Channel Manager 提供 115 个经验证的集成合作伙伴,而 eviivo Suite™ CM 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ CM 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
D-EDGE - Smart Channel Manager:否。eviivo Suite™ CM:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。D-Edge 的 HT Score 为 72,eviivo 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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