Clock HMS vs Newhotel: 酒店管理软件 Comparison (2026)

Clock HMS 与 Newhotel 相比如何？

基于 HTR 上 80 条经验证的酒店从业者评价的并排评分。

	Clock	Newhotel
HTScore	79	0
推荐可能性	96%	60%
易用性	4.8/5	4.0/5
客户支持	4.8/5	4.0/5
性价比	4.7/5	4.0/5

起始价格	From $600/mo	Contact sales
经验证的评价	79	1

Clock HMS 与 Newhotel 的优缺点是什么？

在分析了 80 条经验证的评价后，Clock 用户最看重其 ease of use and accessibility, reservation and booking management, 客户服务与支持，而 Newhotel 用户则强调。点击任意主题查看评价者的反馈。

Clock	Newhotel
优点
+ Ease of Use and Accessibility ▾ Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage tasks efficiently. Several reviews highlighted the ability to access the system from anywhere as a key benefit. The platform's user-friendly design is especially beneficial for new staff training.
+ Reservation and Booking Management ▾ Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy reservation management and integrates with channel managers, enabling automatic booking imports, which helps in maintaining real-time availability and reducing manual entry errors.
+ 客户服务与支持 ▾ Clock PMS+ 提供可靠的客户支持，以快速响应而著称。尽管总体上受到好评，但也有用户反馈偶尔会出现指导错误以及需要专家建议的情况。用户建议改进用户体验指导和复杂功能支持。
+ 集成与连接 ▾ 该软件与外部平台集成良好，并提供渠道管理功能。用户对其与外部系统同步以实现流畅操作的能力表示赞赏。然而，用户希望该软件能够进一步增强与银行POS系统和会计软件的集成，以进一步简化操作。
缺点
− 报告和分析 ▾ 尽管 Clock PMS+ 能够满足核心分析需求，但许多用户表示希望获得更完善、更可定制的报告功能。这包括与 Excel 集成，以及提供更详细的财务分析和运营指标。部分用户认为现有报告功能不足，且难以从中获取全面的洞察。
− 定制化和灵活性 ▾ 用户表示希望获得更多自定义选项和更灵活的设置，以满足酒店的特定需求。虽然总体上感到满意，但部分用户指出，他们希望修改报告和界面设置，以便更好地支持动态运营和营销策略。
− 移动和用户界面 ▾ 用户要求开发更强大的移动应用程序，以便在移动设备上充分利用系统功能。虽然现有界面实用且用户友好，但仍建议进行一些美观和功能方面的改进，例如更改颜色和添加离线数据缓存功能。

Clock 对比 Newhotel：按酒店细分市场排名

各产品在不同物业规模、类型和区域的酒店管理软件供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场	Clock	Newhotel
小型（10-24 间客房） ▾	#21 19 条评价	#44 1 条评价
Clock 小型酒店表示，根据 HotelTechReport 的验证评论，Clock 的酒店管理软件排名很高，因为它具有用户友好的界面、强大的客户支持和高效的集成功能，使其成为无缝管理运营和预订的理想选择。 Newhotel 暂无细分市场摘要。
中型（25-74 间客房） ▾	#14 28 条评价	#47 0 条评价
Clock 中型酒店普遍认为，Clock 的酒店管理软件凭借其用户友好的界面、基于云端的访问方式以及卓越的客户支持而脱颖而出。HotelTechReport 的认证评测也强调了这些优势，使 Clock 成为中型酒店提升运营效率和改善客户沟通的首选。 Newhotel 暂无细分市场摘要。
大型（75-199 间客房）	#17 2 条评价	—
超大型（200+ 间客房） ▾	#5 5 条评价	—
Clock 据 HotelTechReport 认证评论显示，大型酒店表示，Clock 的酒店管理软件凭借其多物业管理、现代云架构和集成功能，能够有效支持其运营。这些功能对于大规模环境下的集中控制和无缝运营至关重要。 Newhotel 暂无细分市场摘要。

按物业类型

细分市场	Clock	Newhotel
精品酒店 ▾	#18 30 条评价	#46 0 条评价
Clock 精品酒店表示，Clock 的酒店管理软件在 HotelTechReport 的认证评测中备受好评，其优势在于用户友好的界面、全面的运营集成以及高效的客户支持。这些特点与精品酒店对高效、灵活解决方案的需求完美契合。 Newhotel 暂无细分市场摘要。
豪华酒店 ▾	#18 14 条评价	#39 1 条评价
Clock 根据HotelTechReport的认证评测，豪华酒店普遍认为Clock酒店管理软件凭借其用户友好的界面、强大的集成能力和可靠的客户支持而脱颖而出。这些优势对于提升豪华酒店的运营效率至关重要。 Newhotel 暂无细分市场摘要。
品牌/连锁酒店 ▾	#15 15 条评价	—
Clock 品牌酒店表示，Clock 的酒店管理软件因其直观的用户界面、高效的云端运营和响应迅速的客户支持而备受青睐。经 HotelTechReport 验证的评论也经常强调这些方面对于品牌酒店管理其多样化的酒店运营需求至关重要。 Newhotel 暂无细分市场摘要。
长住酒店 ▾	#16 8 条评价	—
Clock 根据 HotelTechReport 的验证评论，长期住宿服务式公寓酒店表示，Clock 的酒店管理软件因其用户友好的界面、全面的基于云的管理功能和可靠的客户支持而脱颖而出，所有这些对于长期住宿服务式公寓的功能和顺利运营都至关重要。 Newhotel 暂无细分市场摘要。

按区域

细分市场	Clock	Newhotel
北美 ▾	#17 11 条评价	—
Clock Na酒店表示，Clock酒店管理软件凭借其用户友好的界面、响应迅速的客户支持和无缝集成功能而脱颖而出，这一点已在HotelTechReport的认证评测中得到证实。这些优势对于Na酒店的有效运营至关重要。 Newhotel 暂无细分市场摘要。
欧洲 ▾	#9 38 条评价	#34 1 条评价
Clock 欧洲酒店表示，Clock 的酒店管理软件凭借其用户友好的界面、强大的多物业管理功能和响应迅速的客户支持，在 HotelTechReport 的认证评测中获得了很高的评价。这款基于云端的系统能够有效简化运营流程并提升宾客互动体验。 Newhotel 暂无细分市场摘要。
亚太	#12 4 条评价	—
中东	#18 2 条评价	—

The Decision
Choosing between Clock HMS by Clock and Newhotel by Newhotel hinges on your hotel’s specific operational needs and growth ambitions. Both products aim to streamline hotel management, but Clock’s comprehensive features and recent positive reviews make it stand out in the current market. Your decision should consider how each solution aligns with your current hotel size, technological maturity, and strategic goals.
Clock provides a feature-rich platform with a focus on automation, integrations, and revenue optimization, while Newhotel offers an all-in-one scalable solution with strong online sales tools. Do you prioritize advanced operational features or a broader online sales ecosystem?

Is Clock HMS or Newhotel Better for Hotels?

Clock HMS and Newhotel are designed to address core hotel management pain points, including reservations, front desk operations, and guest engagement. However, Clock’s extensive feature set—over 50 exclusive capabilities—offers more advanced tools like digital registration, automated reminders, integrated ID scanners, and real-time reporting, which benefit busy hotels needing operational efficiency.

Newhotel, in contrast, offers a more straightforward platform with a primary emphasis on online sales, website development, and multi-property management. It is still developing its feature set, with only one unique feature—website development—setting it apart. Its limited review count and lack of recent feedback make it harder to gauge current user satisfaction compared to Clock’s more recent and numerous reviews. Given the recent data, Clock’s higher rating and ongoing product enhancements suggest it better supports dynamic hotel operations.

Clock HMS vs Newhotel: Which Should Your Hotel Choose?

If your hotel needs a highly integrated, feature-dense PMS that enhances revenue and operational efficiency, Clock is the clear choice. Its broad set of exclusive features, like online check-in, guest messaging, automated space optimization, and real-time analytics, suits hotels seeking automation and detailed management.

If your hotel’s priority is expanding online presence, managing a multi-property portfolio, or integrating marketing tools, Newhotel’s all-in-one platform may serve you better. It’s scalable, supports multi-lingual and multi-currency transactions, and includes a website builder and booking engine—ideal for hotels focusing on online sales and marketing.

Hotels with complex operational needs and a focus on automation should lean toward Clock, while those emphasizing online visibility or multi-property management might prefer Newhotel. For most hoteliers evaluating recent reviews and active development, Clock’s superior user feedback makes it the stronger candidate.

Is Clock HMS or Newhotel Easier to Use?

Clock’s ease of use is rated at 4.73/5, supported by reviews praising its straightforward navigation and support team, which helps staff adopt the system quickly. Users highlight its open API and continuous updates, although some mention initial setup complexity and occasional system lag.

Newhotel earns a 4/5 rating for usability, with reviews emphasizing its learnability and minimal training requirements. Users find it intuitive but note that its interface can sometimes feel rigid and less modern, especially compared to Clock’s more dynamic platform.

Given the recent review volume and ratings, Edge: Clock.

Which Has Better Features: Clock or Newhotel?

Clock boasts 38 features exclusive to its platform, including direct billing, transactional emails, guest profiles, integrated ID scanners, online check-in/out, real-time status updates, and more. These features cater to daily operational needs and revenue management, giving your team tools to automate and optimize.

Newhotel offers only one unique feature: website development, along with 11 shared features like PMS, POS, and booking engine. Its limited feature set means it doesn’t match Clock’s breadth in automation or operational management.

Edge: Clock.

Which Has Better Customer Support: Clock or Newhotel?

Clock’s support ratings stand at 4.78/5, with reviews highlighting their quick responses, expertise, and ongoing support during onboarding, especially for complex integrations. While some mention occasional delays, overall, support is viewed as a strong asset.

Newhotel’s support rating is 4/5. Customer reviews currently lack depth but indicate a generally satisfactory experience with support and onboarding, though fewer recent reviews make it harder to assess current responsiveness.

Edge: Clock.

Which Has More Integrations: Clock or Newhotel?

Clock’s integration ecosystem includes 111 verified partners, covering OTAs, revenue management, payment solutions, and more. Shared integrations include major players like SiteMinder, RateGain, and Revinate, with additional unique partners such as Clock, HQ revenue, and Bookboost, providing your hotel extensive connectivity options.

Newhotel offers 28 verified partners, with shared integrations like Amadeus and Nonius. While sufficient for many, its smaller ecosystem limits advanced automation and third-party connectivity options.

Edge: Clock.

Which Do Hoteliers Rate Higher: Clock or Newhotel?

Clock’s recent reviews reflect a 4.88/5 overall rating based on 63 reviews, with a 95% likelihood to recommend. Hoteliers in boutique, city-center, and independent segments rate it highly, praising its ease of use, support, and feature set.

Newhotel has only one recent review, rating it 3/5, with comments emphasizing its ongoing feature development and some rigidity. The limited review volume and lower rating suggest it currently lacks the overall satisfaction seen with Clock.

Edge: Clock.

How Much Do Clock and Newhotel Cost?

Clock charges a $600 monthly flat fee with no implementation or additional hidden charges, making it transparent and predictable. It does not offer a freemium or trial, so testing before purchase is limited.

Newhotel’s pricing is not publicly available, which can complicate budgeting. It typically offers flexible packages but lacks transparency, potentially leading to unforeseen costs.

Overall, Clock’s clear pricing structure provides better value for hotels seeking predictable expenditure.

What Type of Hotel Should Use Clock?

Hotels that need a comprehensive management system covering reservations, invoicing, guest messaging, and analytics.
Hotels looking for automation tools like online check-in, digital registration, and real-time reporting.
Multilingual, multi-currency properties with complex operational needs.
Hotels aiming to boost revenue through dynamic pricing and integrated POS.
Teams that prefer a cloud-based platform with extensive integrations.

Not ideal if your hotel operates with minimal technology, has very simple needs, or seeks an inexpensive, lightweight solution.

What Type of Hotel Should Use Newhotel?

Hotels prioritizing online sales, marketing, and website development.
Multi-property groups needing a unified platform for operations and online presence.
Hotels looking for a scalable, multi-lingual, multi-currency solution.
Properties that want a hybrid cloud and on-premise PMS.
Teams that value an integrated booking engine and channel manager.

Not ideal if your hotel requires advanced automation, extensive operational features, or detailed analytics—features where Clock excels more.

The Bottom Line for Hotels

Clock HMS and Newhotel serve different core needs. Clock is a robust, feature-rich PMS with a clear focus on operational automation, revenue optimization, and integration, making it ideal for hotels seeking comprehensive control and efficiency.

Newhotel offers a broad online sales and management platform tailored to hotels emphasizing digital marketing, multi-property management, and scalability. Its limited recent reviews and feature set position it behind Clock’s current market leadership.

For hotel operators prioritizing automation, support, and extensive integrations with proven recent positive feedback, Clock is the better choice. Conversely, if your focus is on online marketing and multi-property management, and you are comfortable with a less feature-dense platform, Newhotel may meet your needs—but with less current user satisfaction backing it.

Clock HMS 和 Newhotel 的价格是多少？

酒店管理软件的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

	Clock	Newhotel
Starting Price	From $600/mo	—

Clock HMS 有哪些 Newhotel 没有的功能（反之亦然）？

根据 HTR 的产品数据库，Clock HMS 和 Newhotel 共享 11 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能	Clock	Newhotel
RevPaR 和 ADR 报告
交易电子邮件（预订、账单等）
付款请求
宾客资料
直接计费
网站开发
集中用户和角色管理

显示主要差异。这两款产品之间还有 27 项功能存在差异。

实际成果：Clock 对比 Newhotel（按业务目标）

我们分析了 2 个经验证的案例研究，比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

提高运营效率

Gambino Hotels 小型

+ Result 1: Reduced manual work

+ Manual processes such as payment handling and reporting are now automated, saving time for the team.

+ �Things that used to be done manually are automated today

"Faster processes, faster training, more time for staff to focus on the guests, and tasks that used to be done manually are now automated."

Carsten Werblow

Head of Operations Gambino Hotels

Newhotel

该目标暂无已发布的案例研究。

Clock 对比 Newhotel：总结

Clock

4.8/5 来自 79 条评价

酒店从业者喜爱的方面

Ease of Use and Accessibility 100% 正面

Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage ta... Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage tasks efficiently. Several reviews highlighted the ability to access the system from anywhere as a key benefit. The platform's user-friendly design is especially beneficial for new staff training.

Reservation and Booking Management 89% 正面

Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy re... Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy reservation management and integrates with channel managers, enabling automatic booking imports, which helps in maintaining real-time availability and reducing manual entry errors.

客户服务与支持 67% 正面

Clock PMS+ 提供可靠的客户支持，以快速响应而著称。尽管总体上受到好评，但也有用户反馈偶尔会出现指导错误以及需要专家建议的情况。用户建议改进用户体验指导... Clock PMS+ 提供可靠的客户支持，以快速响应而著称。尽管总体上受到好评，但也有用户反馈偶尔会出现指导错误以及需要专家建议的情况。用户建议改进用户体验指导和复杂功能支持。

酒店从业者提出异议的方面

报告和分析 70% 负面

尽管 Clock PMS+ 能够满足核心分析需求，但许多用户表示希望获得更完善、更可定制的报告功能。这包括与 Excel 集成，以及提供更详细的财务分析和运营指标。部分... 尽管 Clock PMS+ 能够满足核心分析需求，但许多用户表示希望获得更完善、更可定制的报告功能。这包括与 Excel 集成，以及提供更详细的财务分析和运营指标。部分用户认为现有报告功能不足，且难以从中获取全面的洞察。

定制化和灵活性 67% 负面

用户表示希望获得更多自定义选项和更灵活的设置，以满足酒店的特定需求。虽然总体上感到满意，但部分用户指出，他们希望修改报告和界面设置，以便更好地支持动态... 用户表示希望获得更多自定义选项和更灵活的设置，以满足酒店的特定需求。虽然总体上感到满意，但部分用户指出，他们希望修改报告和界面设置，以便更好地支持动态运营和营销策略。

排名更高的方面

中型（25-74 间客房） #14 vs #47

小型（10-24 间客房） #21 vs #44

住宿加早餐与客栈 #20 vs #49

精品酒店 #18 vs #46

独特功能

直接计费交易电子邮件（预订、账单等） RevPaR 和 ADR 报告付款请求宾客资料

4.7/5 易用性 4.8/5 客户支持 111 个集成

访问官网

Newhotel

3.0/5 来自 1 条评价

独特功能

网站开发

4.0/5 易用性 4.0/5 客户支持 28 个集成

查看资料

评分差异最大的方面

综合评分 Clock 4.9 vs 3.0 (+1.9)

易用性 Clock 4.7 vs 4.0 (+0.7)

客户支持 Clock 4.8 vs 4.0 (+0.8)

性价比 Clock 4.7 vs 4.0 (+0.7)

入职培训 Clock 4.7 vs 4.0 (+0.7)

关于 Clock HMS 与 Newhotel 的常见问题

Clock HMS 能否替代 Newhotel？

这取决于您的需求。Clock HMS 和 Newhotel 共享许多核心 Hotel Management Software 功能，但各有独特的能力。Clock HMS 提供 111 个经验证的集成合作伙伴，而 Newhotel 提供 28 个。在切换之前，请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店？

小型酒店应优先考虑易用性和快速入职。Clock HMS 在易用性方面领先，评分为 4.8/5 对比 4.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价，了解与您类似的酒店的反馈。

Clock HMS 或 Newhotel 是否提供免费方案？

Clock HMS：否。Newhotel：否。两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前，请分别向各供应商申请体验。

HTR 如何评估和排名 Clock HMS 和 Newhotel？

HT Score 是一个综合排名，考虑 4 个标准组和十多个变量，帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 79，Newhotel 的为 0。以下是评分的计算方式。

标准组	权重	衡量内容
客户评分与评价		用户对该产品的推荐度如何？评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分（推荐可能性、易用性、支持、投资回报率）、相对于同类产品的评价总数、评价时效性（最近 6 个月内至少 20 条评价）以及跨独立酒店客户的声量份额以检测选择偏差。
合作伙伴生态系统		技术合作伙伴对该公司的推荐度如何？合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。
以客户为中心		该组织以客户为中心的程度如何？认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集（反馈驱动文化的指标）以及产品资料是否完整，包括功能、截图、定价和特性。
覆盖范围、持久力与资源		该公司的覆盖范围和资源有多广泛？地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖（服务的国家和区域）、经营年限作为稳定性指标、团队规模作为资源指标，以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。查看完整 HT Score 评估方法 →

Clock HMS vs. Newhotel:
哪个更适合您？

Clock HMS 与 Newhotel 相比如何？

Clock HMS 与 Newhotel 的优缺点是什么？

Clock 对比 Newhotel：按酒店细分市场排名

Is Clock HMS or Newhotel Better for Hotels?

Clock HMS vs Newhotel: Which Should Your Hotel Choose?

Is Clock HMS or Newhotel Easier to Use?

Which Has Better Features: Clock or Newhotel?

Which Has Better Customer Support: Clock or Newhotel?

Which Has More Integrations: Clock or Newhotel?

Which Do Hoteliers Rate Higher: Clock or Newhotel?

How Much Do Clock and Newhotel Cost?

What Type of Hotel Should Use Clock?

What Type of Hotel Should Use Newhotel?

The Bottom Line for Hotels

Clock HMS 和 Newhotel 的价格是多少？

Clock HMS 有哪些 Newhotel 没有的功能（反之亦然）？

实际成果：Clock 对比 Newhotel（按业务目标）

Clock 对比 Newhotel：总结