The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 79 条经验证的评价后,Clock 用户最看重其 ease of use and accessibility, reservation and booking management, 客户服务与支持,而 Roomsy 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #21 19 条评价 | #47 0 条评价 |
| 中型(25-74 间客房) ▾ | #14 28 条评价 | — |
| 大型(75-199 间客房) | #17 2 条评价 | — |
| 超大型(200+ 间客房) ▾ | #5 5 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #18 30 条评价 | #45 0 条评价 |
| 豪华酒店 ▾ | #18 14 条评价 | — |
| 品牌/连锁酒店 ▾ | #15 15 条评价 | — |
| 长住酒店 ▾ | #16 8 条评价 | #32 0 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #17 11 条评价 | #29 0 条评价 |
| 欧洲 ▾ | #9 38 条评价 | — |
| 亚太 | #12 4 条评价 | — |
| 中东 | #18 2 条评价 | — |
Choosing between Clock HMS by Clock and Roomsy HMS by Roomsy hinges on your hotel’s specific needs, operational scale, and growth ambitions. Both aim to streamline hotel management, but their features, user experiences, and market presence are markedly different. While Clock boasts a comprehensive feature set backed by a strong review base, Roomsy offers a simpler, more accessible platform with less market penetration. Your decision should reflect which product aligns better with your hotel’s complexity and growth plans.
Clock provides a full-spectrum management system with extensive integrations and proven reliability, whereas Roomsy emphasizes ease of use and quick onboarding. Do you prioritize feature depth and proven support, or are you looking for a straightforward system that’s quick to implement?
Both products serve to improve hotel operations, but they do so with different emphases. Clock, with over 63 recent reviews, focuses on delivering an all-in-one platform that consolidates reservations, rates, invoicing, guest messaging, and more. It offers an array of features—49 exclusive ones—that cater to hotels with complex, multi-layered operational needs. Conversely, Roomsy has no recent reviews and a significantly smaller presence, indicating a less proven track record.
Clock's high review count and recent positive feedback (95% likelihood to recommend) make it the more reliable choice for hotels seeking an integrated system. Roomsy, with minimal reviews, might suit smaller or less complex properties but lacks the validation that comes with a larger, more recent user base.
If your hotel requires a robust, feature-rich management solution capable of handling multiple channels, online check-in, restaurant POS, guest feedback, and detailed analytics, Clock is the clear winner. Its extensive feature set—49 exclusive features—supports properties aiming for operational sophistication and revenue optimization.
If your hotel or property portfolio is small, prioritizes straightforward implementation, and needs a basic PMS with essential functions like reservations, channel management, and booking engine, Roomsy might appeal due to its simple UI and quick onboarding process. However, its lack of recent reviews raises questions about long-term support and feature evolution.
Clock’s usability ratings are high—4.73 out of 5—indicating a generally intuitive interface, though some users cite initial setup complexity. Its onboarding score of 4.71 suggests support is available, but users acknowledge that the system’s richness requires a learning curve. The positive reviews highlight the system’s navigation and support, but the platform’s depth can be overwhelming for some.
Roomsy, with no recent reviews, claims ease of use and quick onboarding, particularly suitable for smaller properties or teams new to PMS technology. Its user interface is described as simple, making it accessible for staff with limited technical experience.
Edge: Clock.
Clock offers 49 unique features, including booking engine, multi-currency support, channel management, property management, POS, guest feedback, digital registration, automated reminders, guest app, online check-in/out, real-time reporting, rate management, and integrated CRS. Its feature set is designed to serve hotels with complex needs and multiple operational touchpoints.
Roomsy, lacking detailed feature enumeration, provides core functionalities like reservations, channel management, booking engine, and reporting. Its primary selling point is simplicity, not feature depth. It’s ideal for properties that want a straightforward, easy-to-implement PMS without advanced features.
Edge: Clock.
Clock’s support ratings are high—4.78 out of 5—with reviews praising the responsiveness and expertise of their team. Many users mention that Clock’s support staff help navigate setup challenges and system issues effectively, contributing to smoother onboarding and ongoing operations.
Roomsy, with no recent reviews or support ratings available, leaves its support quality unverified. This makes Clock the safer choice for hoteliers who value reliable, responsive assistance.
Edge: Clock.
Clock integrates with 111 verified partners, including major OTAs like Booking.com, and features integrations with property management, revenue management, and payment systems. Its extensive partner network supports complex, multi-channel operations, reducing manual work and increasing efficiency.
Roomsy offers only 3 verified integrations, including a shared partner with Clock, SiteMinder, and Cloudbeds. Its limited integrations may restrict its ability to automate and connect with other essential systems, making Clock more suitable for hotels needing a broad ecosystem.
Edge: Clock.
Clock’s over 63 recent reviews consistently rate the system highly, with an overall rating of 4.88/5 and a 95% likelihood to recommend. Hotels across segments—especially boutique, city center, and independent properties—find it reliable, feature-rich, and well-supported.
Roomsy, with no recent reviews, lacks current user feedback to support a rating comparison. Given the data, Clock’s proven user satisfaction makes it the recommended choice.
Edge: Clock.
Clock charges a flat $600 monthly fee, with no implementation or setup fees, and does not offer a freemium model. This fee includes a wide range of features and integrations, making it straightforward for hotels to budget.
Roomsy does not disclose specific pricing details, making direct comparison difficult. Its lack of transparency suggests that hotels should inquire directly for a quote, which may be variable or tailored.
Not ideal if:
Not ideal if:
Clock offers a full-featured, well-supported hotel management system with a broad integration ecosystem. It’s most suitable for hotels with complex operations, multiple revenue streams, or growth ambitions. Its extensive feature list and recent reviews make it the more reliable, proven choice.
Roomsy, in contrast, provides a simple, easy-to-use PMS ideal for small properties or teams new to hotel management software. Its lack of recent reviews and limited integrations suggest it’s better suited for straightforward operations without significant complexity.
Choose Clock if your goal is operational depth, scalability, and proven support. Opt for Roomsy if your property is small, growth-focused, and values ease of use above all.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Faster processes, faster training, more time for staff to focus on the guests, and tasks that used to be done manually are now automated."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage ta... Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage tasks efficiently. Several reviews highlighted the ability to access the system from anywhere as a key benefit. The platform's user-friendly design is especially beneficial for new staff training.
Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy re... Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy reservation management and integrates with channel managers, enabling automatic booking imports, which helps in maintaining real-time availability and reducing manual entry errors.
Clock PMS+ 提供可靠的客户支持,以快速响应而著称。尽管总体上受到好评,但也有用户反馈偶尔会出现指导错误以及需要专家建议的情况。用户建议改进用户体验指导... Clock PMS+ 提供可靠的客户支持,以快速响应而著称。尽管总体上受到好评,但也有用户反馈偶尔会出现指导错误以及需要专家建议的情况。用户建议改进用户体验指导和复杂功能支持。
酒店从业者提出异议的方面
尽管 Clock PMS+ 能够满足核心分析需求,但许多用户表示希望获得更完善、更可定制的报告功能。这包括与 Excel 集成,以及提供更详细的财务分析和运营指标。部分... 尽管 Clock PMS+ 能够满足核心分析需求,但许多用户表示希望获得更完善、更可定制的报告功能。这包括与 Excel 集成,以及提供更详细的财务分析和运营指标。部分用户认为现有报告功能不足,且难以从中获取全面的洞察。
用户表示希望获得更多自定义选项和更灵活的设置,以满足酒店的特定需求。虽然总体上感到满意,但部分用户指出,他们希望修改报告和界面设置,以便更好地支持动态... 用户表示希望获得更多自定义选项和更灵活的设置,以满足酒店的特定需求。虽然总体上感到满意,但部分用户指出,他们希望修改报告和界面设置,以便更好地支持动态运营和营销策略。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Clock HMS 和 Roomsy HMS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Clock HMS 提供 111 个经验证的集成合作伙伴,而 Roomsy HMS 提供 3 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock HMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock HMS:否。Roomsy HMS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 79,Roomsy 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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