The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #11 117 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | — |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | — |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #8 165 条评价 | — |
| 豪华酒店 ▾ | #11 80 条评价 | — |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | — |
| 长住酒店 ▾ | #9 27 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #17 30 条评价 | — |
| 欧洲 ▾ | #3 228 条评价 | — |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | — |
Choosing a property management system (PMS) is a pivotal decision for your hotel, impacting daily operations, guest experience, and revenue. Both Clock PMS and Moder aim to streamline your processes, but they approach this goal differently. Clock offers a comprehensive, feature-rich platform with a large user base and robust integrations, while Moder emphasizes simplicity, ease of use, and automation. Which one aligns best with your hotel's needs?
Clock PMS is a mature, feature-packed solution designed for hotels seeking an all-in-one platform with extensive customization and integrations. Moder, on the other hand, is a newer, streamlined system that prioritizes ease of use and automation to reduce manual work.
Clock boasts a strong reputation, with 251 recent reviews and a high rating of 4.8/5, reflecting widespread satisfaction. Moder's presence is limited to just three reviews with a perfect 5/5 score, but its overall market penetration and customer feedback are less established. Does your hotel need a proven, comprehensive solution, or are you looking for a more nimble, user-friendly platform?
If your hotel requires extensive functionality—such as integrated revenue management, channel management, booking engine, and detailed reporting—Clock is the clear choice. It is ideal for hotels that value customization, a broad feature set, and a mature ecosystem, especially in diverse markets.
If your team needs a straightforward, easy-to-learn system that automates daily workflows and improves staff efficiency without overwhelming complexity, Moder suits smaller, experience-driven hotels or properties undergoing digital transformation. However, if your hotel demands advanced features like revenue management modules or extensive integrations, Clock outperforms Moder.
Clock PMS is rated 4.78/5 for ease of use, praised for its intuitive interface and simple onboarding, making it easier for staff to adapt quickly. Recent reviews highlight how new employees find training straightforward and that the platform improves operational efficiency.
Moder is rated 5/5 in user-friendliness, with users emphasizing its simple, mobile-first design and minimal training requirements. Its straightforward workflow automation reduces manual tasks, making daily operations faster and less error-prone.
Edge: Moder.
Clock offers a rich suite of 58 unique features, including payment processing, booking engine, EPoS, channel management, integrated CRS, revenue management, guest profiles, and more. Its feature set supports complex operations and provides granular control for hotels with diverse needs.
Moder, despite its smaller scope, covers core property management functions efficiently, focusing on automation and centralization of reservations, guest communication, and daily workflows. However, it lacks the extensive customization options and specialized modules Clock provides.
Edge: Clock PMS.
Clock PMS's support is highly rated at 4.75/5, with recent reviews praising its responsiveness and helpfulness, especially during onboarding and ongoing use. Users mention that Clock’s team is proactive in delivering updates and resolving issues swiftly.
Moder’s support rating is a perfect 5/5, with reviewers describing the onboarding process as smooth and support as exceptional. Yet, given the limited number of reviews, this may reflect a smaller user base and less diverse feedback.
Edge: Clock PMS.
Clock boasts 111 verified partners, including key integrations like Curacity, Hotel Investor Apps, and Profitroom, offering extensive connectivity with third-party systems. Its open API and broad partner network facilitate tailored setups and seamless data flow.
Moder has no verified integrations listed, which could limit its flexibility, especially if your hotel relies on specific third-party tools or distribution channels. The lack of integrations may pose challenges as your operational complexity grows.
Edge: Clock PMS.
Clock's reviews, with 251 recent ratings, average 4.8/5, with independent hotels rating it even higher at 4.83/5. Its widespread adoption across diverse hotel types—from boutique to city center hotels—demonstrates broad satisfaction.
Moder’s three reviews show a perfect 5/5, but the small sample size and lack of detail mean its ratings are less representative. Larger hotels or chains may find Clock’s proven track record more reassuring.
Edge: Clock PMS.
Clock charges a flat $600 monthly fee, with no implementation or hidden fees, making costs predictable. The platform is a pay-once model with no free tier but offers comprehensive features for this price.
Moder’s pricing model is not publicly disclosed, suggesting it may be customized based on hotel size or needs. The lack of transparent pricing could make budgeting more challenging.
Not ideal if your hotel is very small or prefers a minimal setup, as the platform’s depth may be overwhelming.
Not ideal if your hotel needs advanced revenue management, extensive integrations, or highly customizable features.
Clock PMS offers a comprehensive, feature-rich platform proven across diverse markets, with a large, recent review base supporting its reliability. Its broad integrations, advanced modules, and high customer ratings make it ideal for hotels with complex needs seeking a long-term, scalable solution.
Moder emphasizes simplicity, automation, and ease of use, making it attractive for small to mid-sized hotels prioritizing operational efficiency. Its limited feature set and integration options mean it’s best for properties with straightforward requirements.
Choose Clock PMS if your hotel demands extensive customization, integrations, and detailed reporting. Opt for Moder if your focus is on quick implementation, automated workflows, and an intuitive user experience.
Clock PMS stands out as the more proven, feature-rich solution backed by a large volume of recent reviews, making it the better choice for most hotels needing a comprehensive property management system. It’s especially suited for properties with complex operations or plans for growth.
Moder offers a compelling option for smaller, experience-driven hotels seeking simplicity and automation, but its limited integrations and smaller review base reduce its appeal for larger or more complex properties. If your hotel prioritizes scalability and extensive features, Clock is the clear winner.
In summary, for most hoteliers evaluating these two options, Clock PMS’s extensive capabilities, recent user feedback, and support network make it the safer, more reliable choice.
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。Clock PMS 和 Moder 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Moder 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Moder 在易用性方面领先,评分为 5.0/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。Moder:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,Moder 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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