The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 328 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Clock 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.8/5) ,拥有独特功能如 Guest profiles and Integrated Payment Terminal & Card Reader.
GP Dati Hotel Service 表现出色 ,拥有独特功能如 On premise.
基于 HTR 上 328 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 328 | 0 |
在分析了 328 条经验证的评价后,Clock 用户最看重其 功能丰富, 运营效率, 响应式支持和定期更新,而 GP Dati Hotel Service 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #11 117 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | — |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | — |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #8 165 条评价 | — |
| 豪华酒店 ▾ | #11 80 条评价 | — |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | — |
| 长住酒店 ▾ | #9 27 条评价 | — |
按区域
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| 北美 ▾ | #17 30 条评价 | — |
| 欧洲 ▾ | #3 228 条评价 | — |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | — |
Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest experience, and profitability. Clock PMS by Clock stands out with a high review count and recent feedback, whereas GP Dati Scrigno by Zucchetti has no recent reviews or user data available. Both solutions aim to streamline hotel management, but their features, support, and market presence diverge sharply. Your decision should be based on your hotel’s size, needs, and growth plans.
Clock PMS and GP Dati Scrigno both serve the core purpose of managing reservations, invoicing, and front desk activities. However, Clock PMS offers a comprehensive, all-in-one cloud platform with a broad feature set, while GP Dati Scrigno emphasizes centralized data sharing across departments. The difference lies in their approach: Clock delivers a more hands-on, feature-rich experience with a strong focus on automation and guest engagement, whereas GP Dati leans toward data centralization and strategic management.
Clock’s recent reviews, high ratings, and active user base suggest it’s more aligned with hotels seeking a modern, integrated management tool. GP Dati’s absence of recent reviews indicates limited current market engagement, making it less reliable for hoteliers evaluating software today.
If your hotel needs an all-in-one, cloud-based PMS that covers reservations, guest communication, online check-in, POS, and automation, Clock PMS is the clear choice. Its extensive feature set (over 37 features exclusive to Clock), 251 reviews, and 4.8/5 overall rating reflect strong user satisfaction and ongoing development.
On the other hand, if your hotel’s focus is on centralized data sharing and strategic department management without immediate need for modern automation or guest-facing features, GP Dati Scrigno might seem appealing. Yet, with zero recent reviews and limited feature differentiation, it’s unlikely to meet the needs of hotels seeking innovation and quick operational enhancements.
In summary, for most hotels actively looking to improve operations with modern tech and proven support, Clock PMS is the safer, more forward-looking choice.
Clock PMS boasts a high ease-of-use rating (4.78/5) based on reviews emphasizing its intuitive interface, straightforward onboarding, and quick staff adoption. Users frequently mention that new employees can be trained rapidly, and the system enhances operational efficiency with minimal friction.
GP Dati Scrigno, with no recent reviews or detailed user feedback, provides no data on usability. Its older, centralized database approach suggests a potentially steeper learning curve and less emphasis on user-friendly design.
Edge: Clock PMS.
Clock PMS offers 37 features exclusive to its platform, including guest profiles, multi-currency support, gift vouchers, online support, integrated payment terminals, messaging, kiosk check-in, automated reminders, and real-time reporting. Its feature set is designed to cover everything from reservations to guest engagement and operational automation.
GP Dati Scrigno provides core management functions and a centralized data system but only offers 2 features unique to its platform—mainly focused on strategic management and CRM through its unified database. It lacks many operational features that hotels need for day-to-day management.
Edge: Clock PMS.
Clock PMS is rated 4.75/5 for customer support, with recent reviews praising its responsiveness, helpfulness, and ongoing system updates. Users highlight that support staff are proactive and capable of resolving issues quickly, contributing to smooth daily operations.
GP Dati Scrigno has no recent reviews or detailed support ratings available. The lack of recent feedback makes it impossible to gauge their current support quality, which is critical when selecting a PMS.
Edge: Clock PMS.
Clock PMS boasts integrations with over 111 verified partners, including hotel investor apps, channel managers, revenue management, and keyless entry solutions. This extensive network ensures your hotel can connect with most third-party tools and expand functionality as needed.
GP Dati Scrigno has only one verified partner—Duetto—limiting its integration capabilities significantly. This narrow scope restricts flexibility and future scalability.
Edge: Clock PMS.
Clock PMS’s reviews, totaling 251 in the last six months, have an overall rating of 4.8/5 and a likelihood to recommend of 95%. Independent and boutique hotels particularly praise its ease of use and supportive team, with recent comments emphasizing operational improvements and automation.
GP Dati Scrigno has no recent reviews or ratings available, making it impossible to assess user satisfaction. Without current feedback, the confidence level in its performance and support remains low.
Edge: Clock PMS.
Clock PMS’s base price is $600, with no hidden fees, implementation costs, or tiered pricing. This transparent, flat rate provides clarity and predictability for your hotel’s budget.
GP Dati Scrigno’s pricing is not publicly available, which complicates budgeting decisions. The lack of transparent pricing suggests it may not be as accessible or scalable for hotels seeking straightforward costs.
Not ideal if your hotel is very small with minimal operational needs or primarily manual processes.
Not ideal if your hotel requires automation, guest engagement features, or modern interface design.
Clock PMS offers a comprehensive, modern management platform favored by hundreds of hoteliers worldwide. Its extensive features, ease of use, and robust support make it suitable for properties that want to streamline operations and enhance guest experiences.
GP Dati Scrigno, while a solid strategic management tool centered on data sharing, currently lacks recent user feedback and broad feature offerings. It’s better suited for hotels that mainly need centralized data handling and CRM, particularly if they already have established operational systems.
If your hotel values proven user satisfaction, extensive integrations, and a feature-rich environment, Clock PMS is the clear choice. For strategic data management without immediate operational automation needs, GP Dati Scrigno may be adequate—but without recent reviews or support ratings, it’s a less certain option.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,Clock PMS 和 GP Dati Scrigno (by Zucchetti) 共享 21 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| EPoS | ||
| 在前提 | ||
| 多币种 | ||
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| 多种语言 | ||
| 客人资料 | ||
| 水疗和健康模块 | ||
| 礼品券和预付体验 |
显示主要差异。这两款产品之间还有 27 项功能存在差异。
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。Clock PMS 和 GP Dati Scrigno (by Zucchetti) 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 GP Dati Scrigno (by Zucchetti) 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。GP Dati Scrigno (by Zucchetti):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,GP Dati Hotel Service 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问