The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 1,284 条经验证的评价后,Cloudbeds 用户最看重其 ease of use and fast staff adoption, reporting and analytics, reservations and calendar workflow,而 hotelizer 用户则强调 。点击任意主题查看评价者的反馈。
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hotelizer |
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Ease of use and fast staff adoption
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Reporting and analytics
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Reservations and calendar workflow
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Channel management and OTA synchronization
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客户支持和真人客服
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Payments, billing, and invoicing
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Housekeeping, room status, and operational workflow
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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hotelizer |
|---|---|---|
| 小型(10-24 间客房) ▾ | #1 592 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 212 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 42 条评价 | — |
| 超大型(200+ 间客房) | #13 4 条评价 | — |
按物业类型
| 细分市场 |
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hotelizer |
|---|---|---|
| 精品酒店 ▾ | #2 473 条评价 | — |
| 豪华酒店 ▾ | #4 228 条评价 | — |
| 品牌/连锁酒店 ▾ | #6 116 条评价 | — |
| 长住酒店 ▾ | #2 93 条评价 | — |
按区域
| 细分市场 |
|
hotelizer |
|---|---|---|
| 北美 ▾ | #2 435 条评价 | — |
| 欧洲 ▾ | #7 163 条评价 | — |
| 亚太 ▾ | #3 226 条评价 | — |
| 中东 ▾ | #7 11 条评价 | — |
Choosing between Cloudbeds PMS and Hotelizer PMS hinges on your hotel’s needs for features, reliability, and growth support. Cloudbeds offers a broad, integrated platform with a proven track record, while Hotelizer provides a more straightforward, less-reviewed alternative. Your decision should be based on your team's operational complexity, growth ambitions, and preference for extensive support.
Cloudbeds has a significantly larger user base, more recent reviews, and higher ratings, making it the more established choice for hotels seeking scalability. But does that mean it’s the right fit for your property? Let’s explore both options in detail.
Cloudbeds and Hotelizer both aim to streamline hotel operations, but their approaches differ. Cloudbeds offers a comprehensive, all-in-one platform with over 1,071 reviews and a 4.63/5 overall rating, while Hotelizer has zero reviews and no publicly available ratings, making Cloudbeds the more reliable choice backed by user feedback.
Cloudbeds excels in integration and feature depth, with 64 exclusive features including channel management, revenue tools, and online check-in, whereas Hotelizer's offerings appear more limited in scope. Given Cloudbeds’ recent user reviews from the last six months, which highlight high satisfaction and ongoing support, it’s clear that Cloudbeds is the more trusted and tested solution.
Are you prepared to forgo extensive features and user validation for a less reviewed system? If not, Cloudbeds remains the clear leader for hotel management software.
If your hotel needs a multi-property system with proven scalability, extensive integrations, and dedicated support, go with Cloudbeds. Its platform is trusted by properties across 101 countries, with a diverse user base that includes boutique hotels, hostels, and resorts.
If you’re a small hotel or hostel seeking a simpler, straightforward PMS without the need for robust integrations or a large community of users, Hotelizer might seem appealing. However, the lack of reviews or references makes it hard to gauge its reliability or support quality.
In short, for hotels aiming for growth, digital sophistication, and trusted vendor backing, Cloudbeds is the better choice. For properties that value minimal complexity and are comfortable with limited external validation, Hotelizer could suit simpler needs.
Cloudbeds’ user interface scores 4.61/5, with reviews praising its intuitive design and ease of navigating reservations, housekeeping, and reporting. Its onboarding process averages 4.45/5, with many users noting rapid implementation and staff adoption, even at larger properties.
In contrast, Hotelizer has no public review data or ratings, so assessing ease of use isn’t possible. Its smaller team size suggests a potentially less complex system, but without user feedback, it’s difficult to compare.
Edge: Cloudbeds, due to its proven user-friendly interface and recent positive reviews.
Cloudbeds boasts 64 unique features, including a channel manager with 190 verified partners, revenue management, integrated CRS, automated night audit, and guest messaging—all designed for comprehensive operations. Features like a booking engine, online check-in, and mobile app further enhance hotel management.
Hotelizer offers core reservation, billing, and guest service functions but lacks detailed publicly available feature counts or advanced modules. Its limited information suggests it cannot match Cloudbeds’ breadth or depth.
Edge: Cloudbeds, for its extensive, well-documented feature set tailored to diverse hotel needs.
Cloudbeds’ support scores 4.41/5, with recent reviews citing responsiveness, helpfulness, and proactive assistance. Hoteliers praise its 24/7 online support and support team’s quick response times, which significantly aid onboarding and troubleshooting.
Hotelizer has no available customer support ratings or recent reviews, leaving its support quality uncertain. The absence of feedback raises questions about responsiveness and post-sale assistance.
Edge: Cloudbeds, with its established support reputation backed by recent positive reviews.
Cloudbeds connects with 190 verified partners, including major OTAs, payment systems, and access control solutions, offering seamless integrations for a unified management experience. This extensive network simplifies operations and reduces manual work.
Hotelizer provides no publicly listed integrations, making its connectivity capabilities unclear. Smaller vendors and properties may find limited options or require custom development, which can increase complexity.
Edge: Cloudbeds, thanks to its broad and verified integration ecosystem.
Cloudbeds’ latest reviews in the last six months average 4.63/5, with properties of all sizes—especially boutique hotels, hostels, and resorts—highlighting ease of use, support, and revenue growth. Its 81 recent reviews reinforce its position as a trusted platform with a 91% likelihood to recommend.
Hotelizer lacks publicly available reviews or ratings, so hotelier sentiment cannot be accurately assessed. The absence of feedback makes Cloudbeds the safer, more validated option.
Edge: Cloudbeds, due to its high, recent review scores and strong user endorsement.
Cloudbeds charges a base price of $600 per month, with no free tier, freemium options, or mention of discounts. Its pricing can be considered moderate given the scope of features offered.
Hotelizer does not publicly disclose pricing details, leaving potential buyers unsure of costs and value. Without transparency, evaluating ROI becomes difficult.
Conclusion: Cloudbeds offers clear, predictable pricing aligned with its extensive feature set, making it easier to assess value.
Not ideal if:
Not ideal if:
Cloudbeds is an established, feature-rich platform with a large, recent review base, trusted by thousands of properties worldwide. Its extensive tools for distribution, revenue management, and guest communication make it ideal for growing hotels with complex needs.
Hotelizer, on the other hand, appears suitable for small, straightforward operations with minimal integration requirements, but the lack of reviews and detailed features makes it a risky choice for ambitious properties.
If your hotel’s goal is scalability and operational efficiency, Cloudbeds is the clear winner. For properties seeking simplicity and minimal investment, Hotelizer might suffice—but with limited confidence in its support and capabilities.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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hotelizer |
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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| EPoS | ||
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users consistently describe Cloudbeds as intuitive, simple to learn, and easy for front-desk teams to adopt quickly. Several reviews highlight that th... Users consistently describe Cloudbeds as intuitive, simple to learn, and easy for front-desk teams to adopt quickly. Several reviews highlight that the clean layout and low training burden help hotels save time and keep daily operations moving smoothly.
Reviews often mention reporting as a core value, especially for occupancy, revenue, financials, and performance tracking. At the same time, many users... Reviews often mention reporting as a core value, especially for occupancy, revenue, financials, and performance tracking. At the same time, many users want more flexible filters, better customization, and easier export/visualization because the current reports can feel limited or too complex.
A major theme is how Cloudbeds helps teams manage bookings, room assignments, drag-and-drop changes, and availability from the calendar view. Reviewer... A major theme is how Cloudbeds helps teams manage bookings, room assignments, drag-and-drop changes, and availability from the calendar view. Reviewers say this streamlines front-desk work, speeds check-in/check-out, and helps prevent operational mistakes during busy periods.
酒店从业者提出异议的方面
客服支持是评论中最具争议的话题之一。许多用户称赞客服快速、专业且响应迅速,而另一些用户则批评工单处理速度慢、聊天机器人体验差,以及在遇到紧急酒店问题时... 客服支持是评论中最具争议的话题之一。许多用户称赞客服快速、专业且响应迅速,而另一些用户则批评工单处理速度慢、聊天机器人体验差,以及在遇到紧急酒店问题时缺乏可靠的电话支持。
Cloudbeds is often credited with simplifying payments, reconciliation, and financial tracking, especially when integrated payments or pay-by-link are... Cloudbeds is often credited with simplifying payments, reconciliation, and financial tracking, especially when integrated payments or pay-by-link are used. However, users also request more gateway options, better invoice support, and smoother handling of local payment methods and long-stay billing.
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 Hotelizer PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 200 个经验证的集成合作伙伴,而 Hotelizer PMS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Cloudbeds PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。Hotelizer PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,hotelizer 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案