Cloudbeds PMS vs. Logiciel Chloe: 哪个更适合您?

更新于 June 24, 2026  ·  已分析 1,257 条经验证的评价

摘要

我们分析了 1,257 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Cloudbeds 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.6/5) ,拥有独特功能如 Revenue management module and Payment processing.

Sphère Informatique 表现出色 .

查看下方完整分析 ↓

Cloudbeds PMS 与 Logiciel Chloe 相比如何?

基于 HTR 上 1,257 条经验证的酒店从业者评价的并排评分。

HTScore
100
0
推荐可能性
91%
0%
易用性
4.6/5
0.0/5
客户支持
4.4/5
0.0/5
性价比
4.3/5
0.0/5
起始价格 From $600/mo Contact sales
经验证的评价 1,257 0

Cloudbeds PMS 与 Logiciel Chloe 的优缺点是什么?

在分析了 1,257 条经验证的评价后,Cloudbeds 用户最看重其 用户友好界面, 实施与支持, 一体化生态系统,而 Sphère Informatique 用户则强调 。点击任意主题查看评价者的反馈。

Cloudbeds Cloudbeds Sphère Informatique Sphère Informatique
优点
+ 用户友好界面
+ 实施与支持
+ 一体化生态系统
+ 渠道管理
缺点
预订管理
报表定制
系统速度

Cloudbeds 对比 Sphère Informatique:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Cloudbeds Cloudbeds Sphère Informatique Sphère Informatique
小型(10-24 间客房) #1 592 条评价
中型(25-74 间客房) #4 212 条评价
大型(75-199 间客房) #5 42 条评价
超大型(200+ 间客房) #13 4 条评价

按物业类型

细分市场 Cloudbeds Cloudbeds Sphère Informatique Sphère Informatique
精品酒店 #2 473 条评价
豪华酒店 #4 228 条评价
品牌/连锁酒店 #6 116 条评价
长住酒店 #2 93 条评价

按区域

细分市场 Cloudbeds Cloudbeds Sphère Informatique Sphère Informatique
北美 #2 435 条评价
欧洲 #7 163 条评价
亚太 #3 226 条评价
中东 #7 11 条评价

The Decision

Choosing between Cloudbeds PMS and Logiciel Chloe hinges on your hotel’s specific needs and growth ambitions. Cloudbeds offers an all-in-one hospitality platform with extensive features, a large user base, and recent positive reviews—making it a reliable choice for most hotels. In contrast, Logiciel Chloe is a sophisticated AI-driven property management system designed primarily for real estate and property management, not hospitality, with no recent reviews or demonstrated hotel-specific features. Are you seeking a proven hotel-centric solution or an AI tool for property insights?

Is Cloudbeds or Logiciel Chloe Better for Hotels?

Cloudbeds and Logiciel Chloe serve vastly different audiences. Cloudbeds is tailored for hotels, hostels, and vacation rentals, providing a comprehensive management suite that integrates reservations, channel management, revenue tools, and guest communication. Logiciel Chloe is built for property managers and real estate professionals, emphasizing AI insights, operational analysis, and tenant feedback, with no evident hotel-specific functionalities. Do you need a hotel-focused system or a property management tool for real estate?

Cloudbeds has a 4.63/5 overall rating based on over 1,071 reviews, with recent 81 reviews in the last six months, indicating active user feedback and ongoing improvements. Logiciel Chloe, with a zero-star rating and no recent reviews, lacks publicly available customer feedback, making it difficult to assess its current effectiveness. Is your decision based on proven hotel platform reviews or unverified AI analytics?

Cloudbeds vs Logiciel Chloe: Which Should Your Hotel Choose?

If your hotel needs a widely adopted, feature-rich PMS with strong integrations, revenue management, and guest communication, Cloudbeds is the clear choice. Its extensive ecosystem and recent positive reviews from hotels of all sizes, particularly boutique hotels and hostels, affirm its suitability. Conversely, if your focus is on real estate operations, tenant management, or property analytics with sophisticated AI-driven insights, Logiciel Chloe might be better—though its lack of recent hotel reviews makes this less certain for hospitality use.

For hotels seeking a validated, easy-to-adopt platform with proven results, Cloudbeds outweighs Logiciel Chloe by a wide margin. Do you prioritize a trusted hotel solution or an untested property management AI?

Is Cloudbeds or Logiciel Chloe Easier to Use?

Cloudbeds boasts a 4.61/5 ease-of-use rating, with many users describing its intuitive interface, straightforward onboarding, and mobile accessibility. Reviews highlight that staff can quickly adapt, with positive comments like, “Cloudbeds is easy to use across multiple devices,” and “The platform simplifies daily operations.”

Logiciel Chloe, lacking recent user feedback or reviews, offers no clear guidance on usability, which raises questions about its UI design and onboarding process. Given the importance of quick staff adoption and operational efficiency, Cloudbeds’ proven user-friendly interface clearly edges out.

Edge: Cloudbeds.

Which Has Better Features: Cloudbeds or Logiciel Chloe?

Cloudbeds offers 64 unique features explicitly tailored for hospitality, including channel management, booking engine, revenue management, automated night audit, guest profiles, online check-in, and a mobile app—covering nearly every core hotel operation. These features are backed by recent customer reviews emphasizing their usefulness in daily hotel management.

Logiciel Chloe, with zero reported features specific to hospitality, focuses on AI analysis and property performance summaries, but lacks hotel-centric functionalities like reservations, guest communication, or distribution management. Its features seem geared toward real estate management rather than hotel operations.

Edge: Cloudbeds.

Which Has Better Customer Support: Cloudbeds or Logiciel Chloe?

Cloudbeds’ support scores a solid 4.41/5, with recent reviews praising its responsiveness and helpfulness. Hoteliers report that Cloudbeds’ support team is attentive, with comments like “The support is responsive and always there when needed,” and “Helped us resolve issues quickly,” which is vital during onboarding and peak operations.

Logiciel Chloe has no recent reviews or detailed support ratings, leaving its support quality uncertain. Without verified feedback, the proven, hotel-focused support system of Cloudbeds makes it the better choice for ensuring smooth operations.

Edge: Cloudbeds.

Which Has More Integrations: Cloudbeds or Logiciel Chloe?

Cloudbeds connects to over 190 verified partners, including major OTAs, payment gateways, and third-party tools like SiteMinder, Experience Hotel, and Umi Digital. Its extensive marketplace and two-way real-time integrations make it adaptable to diverse property needs.

Logiciel Chloe offers only 11 verified partners, mainly related to real estate and tenant management, with no significant hotel or hospitality integrations. For a hotel seeking robust, seamless connectivity, Cloudbeds’ integration ecosystem is unmatched.

Edge: Cloudbeds.

Which Do Hoteliers Rate Higher: Cloudbeds or Logiciel Chloe?

Cloudbeds’ 4.63/5 rating is based on over 1,071 reviews, with recent feedback from hoteliers praising its ease of use, support, and impact on revenue. Hotels of various segments, including boutique hotels, hostels, and small chains, report high satisfaction, with comments like “Our sales doubled last year,” and “It’s the system we rely on daily.”

Logiciel Chloe has no recent hotel reviews or ratings, making it impossible to determine property owner satisfaction. The clear, recent positive feedback for Cloudbeds makes it the preferred choice.

Edge: Cloudbeds.

How Much Do Cloudbeds and Logiciel Chloe Cost?

Cloudbeds charges a starting monthly fee of $600, with no free trial or freemium model. Its pricing model is transparent, but costs may increase with additional modules or integrations.

Pricing for Logiciel Chloe is not publicly available, and no trial information is provided, indicating it may be tailored or custom-priced, which can be less transparent for hoteliers. Given Cloudbeds’ clear pricing structure and proven value, it offers better cost transparency.

What Type of Hotel Should Use Cloudbeds?

  • Hotels seeking a comprehensive, easy-to-scale platform that integrates reservations, distribution, and revenue tools.
  • Boutique hotels and hostels aiming for a user-friendly system with high customization.
  • Properties looking for proven support, extensive integrations, and recent positive reviews.
  • Teams ready to adopt a mobile-ready, cloud-based solution to improve daily operations.

Not ideal if:

  • You operate a very small property with minimal tech needs.
  • You prefer a purely real estate-focused management system, not hospitality.

Edge: Hotels prioritizing full-featured, hotel-specific management.

What Type of Hotel Should Use Logiciel Chloe?

  • Property managers overseeing multiple real estate assets or tenant portfolios.
  • Managers seeking AI-driven insights on property performance.
  • Teams focused on operational analytics and proactive property management.
  • Users comfortable with a less established hotel support ecosystem.

Not ideal if:

  • You need reservation management, guest communication, or distribution features.
  • Your goal is to grow revenue through direct bookings and channel management.
  • You're looking for a proven, widely adopted hotel PMS.

Given its current lack of hotel-specific reviews and features, Logiciel Chloe is better suited for real estate or property management, not hospitality.

Cloudbeds vs Logiciel Chloe: The Bottom Line for Hotels

Cloudbeds offers a full-scale, hotel-centric property management platform with a proven track record, extensive recent reviews, and a broad integration network. Its intuitive interface and dedicated support make it suitable for properties aiming to streamline operations, optimize revenue, and enhance guest experiences.

Logiciel Chloe, while potentially valuable for real estate management, lacks recent hotel reviews, a hotel-specific feature set, and demonstrated success in hospitality. For your hotel, Cloudbeds provides a reliable, well-supported, and feature-rich solution.

Choose Cloudbeds if you want a trusted, scalable hotel PMS that’s actively improving and widely adopted. Opt for Logiciel Chloe only if your focus is on property or real estate management, not hospitality operations.

Cloudbeds PMS 和 Logiciel Chloe 的价格是多少?

物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Cloudbeds Cloudbeds Sphère Informatique Sphère Informatique
Starting Price From $600/mo

功能对比:Cloudbeds PMS 与 Logiciel Chloe

这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。

功能 Cloudbeds Cloudbeds Sphère Informatique Sphère Informatique
会计与金融
100%
0%
直接计费
RevPaR 和 ADR 报告
多币种
交易电子邮件(预订、作品集等)
自动夜间审计
营销与电子商务
100%
0%
访客通信(短信)
原生电子邮件营销
客人资料
客户关系管理
礼品卡
频道管理员
预订引擎
交易电子邮件(预订、作品集等)
管理和配置
75%
0%
集中的用户和角色管理
多种语言
基于云
在前提
用户管理
100%
0%
访客通信(短信)
客人资料
集中消息传递
交易电子邮件(预订、作品集等)
前台
92%
0%
移动设备笔记和任务(语音转文本)
移动应用
自动夜间审计
日历视图
多种语言
任务管理
自动提醒
客人资料
平板电脑/自助服务终端值机
付款请求
集中消息传递
自动空间优化
群组管理
100%
0%
组功能
自动空间优化
宾客体验
100%
0%
集成身份证和护照扫描仪
数字注册
访客应用
网上值机
在线结帐
来宾消息
交易电子邮件(预订、作品集等)
身份证扫描和注册预填
大堂售货亭
家政
100%
0%
管家模块
家政移动应用程序
实时状态更新
自动分配
实时报告
轮班计划
员工信息
在线结帐
付款
100%
0%
集成支付终端和读卡器
直接计费
多币种
交付过程
付款请求
预订管理
100%
0%
RevPaR 和 ADR 报告
礼品卡
频道管理员
综合 CRS
拖放磁带图
费率管理
自动空间优化
基于规则的房间分配
交易电子邮件(预订、作品集等)
收入管理
100%
0%
RevPaR 和 ADR 报告
自定义费率
辅助收入跟踪
收益管理模块
基本定价
税务与合规
100%
0%
符合 PCI 标准
符合 GDPR
SOC2 投诉
税务配置
支持与培训
100%
0%
在线 24/7 支持
食品与饮料
100%
0%
EPoS
温泉
100%
0%
水疗和健康模块
Other
100%
0%
无限频道(无需额外费用)

实际成果:Cloudbeds 对比 Sphère Informatique(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Cloudbeds Himmapana Villas 中型
+ Growth in direct bookings: the combination of a strong social media presence and an effective online booking and payment system has led to a significant increase in direct bookings.
+ Operational efficiency: the adoption of a simple yet effective hotel management system has streamlined day-to-day operations, efficiently handling over 2,000 bookings annually, including special guest requests.
+ Remote management flexibility: the use of a cloud-based platform allows for the convenient remote management of the property, enabling operations to be handled effectively both on-site and during travel.

"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."

Thomas K. Petersen
Thomas K. Petersen
Managing Partner
Sphère Informatique Sphère Informatique

该目标暂无已发布的案例研究。

提高运营效率
Cloudbeds Flor Parks 小型
+ 17% increase in online reviews
+ 11% of monthly bookings from Google Free Listings
+ Fully integrated booking engine & channel manager

"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."

V
Victor Menor
Operations Manager
Sphère Informatique Sphère Informatique

该目标暂无已发布的案例研究。

改善宾客体验
Cloudbeds The Pad Silverthorne 小型
+ 60% direct bookings in year one
+ 95% guest rating with 1000+ reviews
+ High OTA click-through rates, with lower cancellation rates

"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."

Kevin Bowen
Kevin Bowen
Director of Operations
Sphère Informatique Sphère Informatique

该目标暂无已发布的案例研究。

Cloudbeds 对比 Sphère Informatique:总结

Cloudbeds
Cloudbeds
4.6/5 来自 1,257 条评价

酒店从业者喜爱的方面

用户友好界面 100% 正面

Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住... Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住/退房流程。

实施与支持 71% 正面

Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更... Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更顺利地过渡。

一体化生态系统 92% 正面

Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并... Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并实现了实时同步运营。

酒店从业者提出异议的方面

预订管理 47% 负面

Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它... Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它非常实用。

报表定制 50% 负面

尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用... 尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用户中是一个普遍存在的问题。

独特功能

频道管理员 集中的用户和角色管理 PMS 连接性 分析仪表板 库存管理
4.6/5 易用性 4.4/5 客户支持 190 个集成
访问官网
Sphère Informatique
Sphère Informatique
0.0/5 来自 0 条评价
0.0/5 易用性 0.0/5 客户支持 11 个集成
查看资料

评分差异最大的方面

综合评分 Cloudbeds 4.6 vs 0.0 (+4.6)
易用性 Cloudbeds 4.6 vs 0.0 (+4.6)
客户支持 Cloudbeds 4.4 vs 0.0 (+4.4)
性价比 Cloudbeds 4.3 vs 0.0 (+4.3)
入职培训 Cloudbeds 4.5 vs 0.0 (+4.5)

关于 Cloudbeds PMS 与 Logiciel Chloe 的常见问题

Cloudbeds PMS 能否替代 Logiciel Chloe?

这取决于您的需求。Cloudbeds PMS 和 Logiciel Chloe 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 190 个经验证的集成合作伙伴,而 Logiciel Chloe 提供 11 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Cloudbeds PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Cloudbeds PMS 或 Logiciel Chloe 是否提供免费方案?

Cloudbeds PMS:否。Logiciel Chloe:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Cloudbeds PMS 和 Logiciel Chloe?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,Sphère Informatique 的为 0。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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