The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Newway |
|---|---|---|
| 小型(10-24 间客房) ▾ | #1 592 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 212 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 42 条评价 | — |
| 超大型(200+ 间客房) | #13 4 条评价 | — |
按物业类型
| 细分市场 |
|
Newway |
|---|---|---|
| 精品酒店 ▾ | #2 473 条评价 | — |
| 豪华酒店 ▾ | #4 228 条评价 | — |
| 品牌/连锁酒店 ▾ | #6 116 条评价 | — |
| 长住酒店 ▾ | #2 93 条评价 | — |
按区域
| 细分市场 |
|
Newway |
|---|---|---|
| 北美 ▾ | #2 435 条评价 | — |
| 欧洲 ▾ | #7 163 条评价 | — |
| 亚太 ▾ | #3 226 条评价 | — |
| 中东 ▾ | #7 11 条评价 | — |
Choosing between Cloudbeds PMS by Cloudbeds and Newway hinges on your hotel's core operational needs. Cloudbeds offers a full-scale property management solution that integrates reservations, distribution, and guest experience tools, while Newway concentrates exclusively on revenue management through AI-driven pricing optimization. Both aim to improve hotel performance, but their approaches and strengths diverge significantly. Which platform aligns better with your hotel’s priorities?
Cloudbeds addresses comprehensive hospitality management, streamlining daily operations, guest engagement, and distribution. Newway specializes in maximizing revenue through advanced pricing strategies. Do you prioritize operational efficiency or revenue growth?
Cloudbeds and Newway solve different problems in the hospitality tech landscape. Cloudbeds provides an all-in-one platform for managing reservations, housekeeping, payments, and distribution, reducing manual tasks and elevating guest experiences. Conversely, Newway focuses solely on revenue optimization, using AI to analyze market demand and adjust pricing automatically.
While Cloudbeds’s broad feature set supports operational control across departments, Newway’s narrow focus aims to boost profitability through smarter pricing. Do you need an integrated management system or a dedicated revenue optimizer?
Cloudbeds’s system is designed for hotels seeking a unified approach to daily management, often preferred by properties with diverse operations. Newway caters to hotels that want to fine-tune their revenue strategies without overhauling their existing systems. Why settle for one dimension of hotel management when you can choose the platform that best fits your hotel’s strategic focus?
If your hotel needs a comprehensive platform that covers reservations, front desk, housekeeping, payments, and distribution, Cloudbeds is the clear choice. Its extensive feature set (64 features unique to Cloudbeds) and proven track record with over 1,000 reviews—more recent reviews in the past six months—make it the preferred solution for hotels aiming for operational cohesion.
If your primary goal is to optimize revenue through sophisticated pricing and demand forecasting, and your team is comfortable managing revenue strategies separately, Newway might seem appealing. However, given Newway’s lack of reviews and market presence, Cloudbeds’s more established reputation and recent positive feedback make it the stronger pick for most hotels.
Cloudbeds boasts a user-friendly interface rated 4.61/5, with a smooth onboarding process rated 4.45/5, supported by 1,071 reviews. Users consistently highlight its intuitive design, fast learning curve, and mobile accessibility, making it easy for staff at all levels to adopt.
In contrast, Newway, lacking reviews and detailed user feedback, offers an unspecified interface, which raises concerns about ease of use. Without concrete data, it’s evident that Cloudbeds’s established reputation and positive recent user experiences give it the edge.
Edge: Cloudbeds
Cloudbeds’s 64 exclusive features cover everything from channel management, guest profiles, online check-in, automation, and integrations to advanced revenue management modules. Features like a native booking engine, real-time reporting, guest messaging, and a housekeeping mobile app provide a comprehensive management environment.
Newway, on the other hand, offers no listed features or integrations, focusing solely on AI-driven revenue optimization. Its streamlined approach might appeal for specific revenue tasks but falls short as a full property management system.
Edge: Cloudbeds
Cloudbeds’s support team is rated 4.41/5, with reviews praising their responsiveness and helpfulness. Customers often remark on prompt assistance, especially during onboarding and troubleshooting, with quotes like “support team is responsive and empathetic,” and “they gone the extra mile to support our operations.”
Newway provides no customer support ratings or reviews, making it difficult to assess its service quality. The lack of recent feedback or testimonials suggests Cloudbeds’s support is a safer choice.
Edge: Cloudbeds
Cloudbeds features integrations with over 190 verified partners, including popular booking engines, payment gateways, and third-party apps, enabling a highly connected management environment. Its marketplace includes key integrations like Expedia, Booking.com, PayPal, and QuickBooks.
Newway offers no listed integrations or partner connections, limiting its functionality in multi-system environments. For hotels seeking a connected ecosystem, Cloudbeds’s extensive integrations are a clear advantage.
Edge: Cloudbeds
Cloudbeds’s more than 1,000 reviews in the last six months, with an overall rating of 4.63/5 and a 91% likelihood to recommend, demonstrate high satisfaction. Hotels of various sizes, from boutique properties to hostels, praise its ease of use, support, and operational impact.
Newway, lacking reviews and ratings, cannot be evaluated by user sentiment. The absence of recent feedback indicates Cloudbeds’s dominant position in customer perception.
Edge: Cloudbeds
Cloudbeds’s base pricing starts at $600/month, with no free tier or trial, reflecting its enterprise-level positioning. No pricing information is available for Newway, making direct comparison impossible.
Considering Cloudbeds’s established market presence and comprehensive features, the investment aligns with its value for many properties. Without available data, the cost-effectiveness of Newway remains uncertain.
Not ideal if you:
Suitable for: Small to medium properties, multi-property groups, and hospitality brands prioritizing operational cohesion.
Not ideal if you:
Suitable for: Hotels with dedicated revenue teams, dynamic markets, and a focus on profitability.
Cloudbeds offers a comprehensive property management system trusted by over 1,000 hotels worldwide, with recent reviews confirming its ease of use, strong support, and extensive features. Its broad ecosystem of integrations and operational tools makes it ideal for properties seeking to unify their management processes.
Newway provides AI-based revenue management, optimizing profitability but lacks a full PMS platform or user feedback. Its niche focus on pricing makes it suitable for hotels that already handle operations elsewhere and want to fine-tune revenue strategies.
If operational efficiency and guest experience are your top priorities, Cloudbeds’s proven, all-in-one platform is the clear choice. For hotels solely focused on revenue maximization and comfortable managing separate systems, Newway might serve as a valuable supplement—though its lack of reviews and market data make it a riskier proposition at this stage.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住... Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住/退房流程。
Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更... Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更顺利地过渡。
Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并... Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并实现了实时同步运营。
酒店从业者提出异议的方面
Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它... Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它非常实用。
尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用... 尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用户中是一个普遍存在的问题。
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 Newway 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 189 个经验证的集成合作伙伴,而 Newway 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Cloudbeds PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。Newway:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,Newway 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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