The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 549 条经验证的评价后,HOTELTIME 用户最看重其 user interface and learning curve, 技术支援, reporting and analytics,而 Newway 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Newway |
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| 小型(10-24 间客房) ▾ | #5 219 条评价 | — |
| 中型(25-74 间客房) ▾ | #3 238 条评价 | — |
| 大型(75-199 间客房) ▾ | #2 46 条评价 | — |
| 超大型(200+ 间客房) ▾ | #8 7 条评价 | — |
按物业类型
| 细分市场 |
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Newway |
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| 精品酒店 ▾ | #5 239 条评价 | — |
| 豪华酒店 ▾ | #3 241 条评价 | — |
| 品牌/连锁酒店 ▾ | #4 143 条评价 | — |
| 长住酒店 ▾ | #4 49 条评价 | — |
按区域
| 细分市场 |
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Newway |
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| 北美 | #52 4 条评价 | — |
| 欧洲 ▾ | #2 384 条评价 | — |
| 亚太 ▾ | #5 111 条评价 | — |
| 中东 ▾ | #1 21 条评价 | — |
Choosing between HotelTime PMS by HOTELTIME and Newway can feel daunting, especially with vastly different market presences and review histories. HotelTime, with its extensive feature set and over 430 recent reviews, stands out as a proven, trusted platform, while Newway’s lack of reviews and recent data means limited confidence. Both aim to streamline hotel operations, but their approaches and maturity levels differ sharply.
HotelTime offers a full suite of functionalities backed by robust user feedback, while Newway concentrates on revenue management with AI-driven insights. Your decision hinges on whether your hotel needs a comprehensive PMS or a specialized revenue optimizer. Which aligns better with your current priorities?
HotelTime PMS tackles broad hotel management challenges—covering reservations, housekeeping, POS, and more—making it suitable for properties of all sizes. Conversely, Newway focuses solely on revenue management, leveraging AI to help hotels optimize pricing and maximize profits.
HotelTime’s 91 HTR score and 4.83/5 overall rating, based on 433 reviews—27 in the last six months—make it a trusted, widely adopted choice. Newway, with no recent reviews or user ratings, lacks the user feedback confidence that HotelTime offers.
HotelTime’s recent reviews praise its ease of use, strong support, and comprehensive features, whereas Newway’s lack of feedback leaves its effectiveness and user satisfaction unverified. Given the volume and recency of reviews, HotelTime clearly has the edge here.
If your hotel needs a fully integrated property management system that covers reservations, guest profiles, channel management, and operational modules, go with HotelTime. Its extensive feature count—over 51 unique features—and proven track record make it ideal for hotels seeking an all-in-one platform.
If your primary goal is to improve revenue performance through AI-driven pricing strategies, and your hotel is comfortable relying on a less established platform, consider Newway. However, with no user reviews or verified integrations, it’s a riskier choice for operational stability.
For most hotels considering a comprehensive PMS, HotelTime’s extensive experience, large user base, and recent positive reviews strongly favor it. Newway’s niche focus on revenue optimization is better suited for tech-savvy hotels willing to accept the lack of social proof.
Edge: HotelTime.
HotelTime’s user interface scores 4.66/5, with many reviews emphasizing its intuitive design and straightforward setup. Newway, with no recent user feedback, offers no comparable rating, making its ease of use uncertain.
HotelTime’s onboarding process is rated 4.63/5, and customers frequently mention how staff quickly adopt the system after initial training. The most common praise centers on its clear navigation, quick learning curve, and accessible mobile options.
In contrast, Newway’s usability remains unverified due to the absence of recent reviews and user ratings. Without concrete feedback, HotelTime’s proven ease of use remains the safer choice.
Edge: HotelTime.
HotelTime boasts over 51 features exclusive to its platform, including integrated CRS, guest CRM, EPoS, automation tools, booking engine, and wellness modules. Newway offers no detailed features or integrations, making it impossible to compare directly.
HotelTime’s robust suite supports operations across reservations, housekeeping, revenue management, and guest engagement, providing a comprehensive management toolkit. Newway’s focus appears limited to revenue management, lacking the broader operational tools hotel teams depend on daily.
Given the detailed feature set, HotelTime’s platform can replace multiple systems, while Newway’s narrow focus offers no competing features. For hotels needing an all-in-one solution, HotelTime’s features are a decisive advantage.
Edge: HotelTime.
HotelTime’s support scores 4.73/5, with reviews highlighting prompt, helpful responses and dedicated onboarding assistance. Multiple users mention how HotelTime’s support team quickly resolves issues, making operational disruptions minimal.
With no recent reviews or support ratings available for Newway, its support quality remains unverified. The lack of social proof and established customer feedback favors HotelTime as the safer, more dependable support partner.
For hotels valuing reliable assistance, HotelTime’s proven track record is a clear advantage over Newway’s untested support capacity.
Edge: HotelTime.
HotelTime offers integration with 58 verified partners, including OTAs, POS systems, revenue management tools, and channel managers like Profitroom and STR. It supports seamless data exchange with third-party solutions—a key operational benefit.
Newway, with no verified integrations, leaves hotel teams to operate in a silo or invest in custom solutions. Without established integrations, its ability to connect with existing hotel systems is highly uncertain.
For hotels needing a flexible, connected tech stack, HotelTime’s extensive integrations provide a significant operational advantage.
Edge: HotelTime.
HotelTime’s recent reviews show an average rating of 4.83/5, based on 27 reviews in the last six months. Hoteliers praise its user-friendliness, comprehensive features, and responsive support, with one customer calling it a “huge difference to our operations.”
Newway has no recent reviews or user ratings, making it impossible to gauge user satisfaction. Its absence of feedback suggests it’s not yet widely adopted or trusted by hotel operators.
HotelTime’s high, recent ratings confirm its strong reputation among hoteliers. Without comparable feedback, Newway cannot match this confidence.
Edge: HotelTime.
HotelTime’s pricing model starts at $600/month, with no free trial or implementation fees. The cost reflects its full-featured, enterprise-ready platform designed for hotels of all sizes.
Newway’s pricing remains undisclosed, and there are no trial options available. Its lack of transparent pricing and no known features make it difficult to assess value or compare costs directly.
Given HotelTime’s clear pricing and extensive features, it provides better value for hotels seeking a reliable, all-in-one PMS.
Edge: HotelTime.
Not ideal if your hotel operates in a very niche segment that doesn't need a full PMS, or if you prefer a minimal, niche solution.
Not ideal if your hotel needs a full operational management system or prefers proven, widely adopted solutions.
HotelTime PMS offers a comprehensive, well-supported platform with proven performance and high recent ratings. Its extensive features, integrations, and global presence make it suitable for hotels of all sizes, especially those seeking a one-stop management solution.
Newway’s focus on AI revenue management might appeal to hotels prioritizing profit optimization, but its lack of reviews and integrations make it a risky choice for operational stability.
For most hotels, especially those seeking a reliable, fully featured PMS, HotelTime is the clear winner. Newway’s niche approach may serve specific needs but isn’t a substitute for a comprehensive system.
In summary: HotelTime PMS is recommended for hotels wanting a full, trusted management platform with proven support. Newway could be considered if your hotel is tech-forward, revenue-focused, and willing to accept a higher risk due to limited market evidence.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
该目标暂无已发布的案例研究。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
虽然支持团队的响应速度和乐于助人的态度值得赞赏,但一些评论指出,延长技术支持时间将进一步提升用户体验,确保随时都能获得帮助,特别是对于国际用户而言。
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
酒店从业者提出异议的方面
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
独特功能
评分差异最大的方面
这取决于您的需求。HotelTime PMS 和 Newway 共享许多核心 Property Management Systems 功能,但各有独特的能力。HotelTime PMS 提供 58 个经验证的集成合作伙伴,而 Newway 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。HotelTime PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HotelTime PMS:否。Newway:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。HOTELTIME 的 HT Score 为 92,Newway 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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