The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #26 28 条评价 | — |
| 中型(25-74 间客房) | #46 4 条评价 | — |
| 大型(75-199 间客房) | #32 2 条评价 | — |
| 超大型(200+ 间客房) | #31 1 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #31 16 条评价 | — |
| 豪华酒店 | #44 4 条评价 | — |
| 品牌/连锁酒店 | #43 4 条评价 | — |
| 长住酒店 ▾ | #32 5 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #25 8 条评价 | — |
| 欧洲 ▾ | #20 25 条评价 | — |
| 亚太 | #16 4 条评价 | — |
| 中东 | #11 2 条评价 | — |
Choosing between Counter by Counter and GODO by GODO hinges on your property type and operational needs. Counter is a free, hostelry-focused PMS praised for its ease of use, support, and integrations, making it an attractive option for hostels, particularly in the developing regions. GODO, on the other hand, is more tailored to vacation rentals and offers a broader set of automation features, but with a higher price and less recent user feedback. Which platform aligns better with your hotel's specific requirements?
Counter aims to simplify hostel management with an intuitive interface, while GODO emphasizes automation and data insights for vacation rentals. Your decision should consider the size of your operation, technical complexity, and budget constraints. Are you prioritizing ease of use and support, or automation and analytics?
Counter targets hostel operators, offering a free, mobile-friendly PMS that’s highly rated for ease of use (4.6/5) and customer support (4.96/5). Its review count (54) and recent feedback make it a reliable choice, especially for small to medium hostels seeking straightforward management. GODO, with no recent reviews or rating data, appears more oriented toward larger vacation rental businesses, but lacks recent user validation.
Counter’s reviews praise its simple, clear interface, fast support, and automation features like POS and payment processing. GODO’s absence of recent reviews and zero ratings cast doubt on its current effectiveness and user satisfaction. Would you prefer a proven, highly-rated platform or one lacking recent performance data?
If your hotel operates as a hostel or small accommodation, go with Counter. Its free access, ease of onboarding, and positive user feedback make it ideal for small teams with limited technical resources. If your property is a vacation rental business needing advanced automation, guest messaging, and revenue management, GODO’s suite of features might appeal, but lack of recent reviews weakens confidence.
Counter’s high ratings in support and ease of use (4.96/5 support, 4.6/5 ease) demonstrate its suitability for hostels that prioritize simplicity and customer service. GODO’s broader feature set (19 unique features) caters to complex property management, but without current user validation, its effectiveness remains uncertain. Which features are more critical for your property’s success?
Counter’s UI earns a 4.6/5 rating, praised for its clean, intuitive design, especially on mobile browsers, which is essential for hostel staff on the go. Its onboarding experience receives a 4.7/5, indicating a smooth start for new users, and support staff are highly rated. GODO’s lack of recent reviews and ratings in this area makes it impossible to assess usability today, but its broader feature set suggests a steeper learning curve.
Counter’s straightforward interface, combined with responsive customer support, simplifies staff training and daily management. GODO’s complexity and lack of recent feedback could lead to longer onboarding times and potential user frustration. Edge: Counter.
Counter offers 15 shared features plus four unique ones, including direct billing, guest CRM, guest profiles, and ancillary revenue tracking—features that suit hostel management well. GODO provides 19 unique features like transactional emails, SMS messaging, native email marketing, gift vouchers, automated reminders, and real-time reporting, catering more to vacation rental and hotel chains.
While Counter excels in core hostel functions, GODO’s extra features support advanced automation, marketing, and reporting needs. If your hotel requires robust guest communication and revenue tools, GODO’s feature set may be more suitable. For simplicity and essential management, Counter’s core features suffice. Which features are essential for your hotel’s growth?
Counter’s support is lauded for its responsiveness and professionalism, with a 4.96/5 rating. Customers frequently mention staff like Evelyn and Max, who respond quickly and help resolve issues efficiently. GODO’s customer support ratings and recent reviews are unavailable, making it difficult to assess their current level of service.
Given the recent positive feedback, Counter’s support team appears more reliable for resolving issues promptly. The absence of recent GODO reviews diminishes confidence in its support quality. Edge: Counter.
Counter boasts seven verified partners, including popular channels like SiteMinder, Cloudbeds, Stripe, and Goki, supporting a variety of operational integrations. GODO has five verified partners, including AeroGuest and RemoteLock, but with fewer options overall.
Counter’s broader integration network allows seamless connectivity with booking channels, payment providers, and access systems, which is crucial for small hostels and boutique hotels. GODO’s fewer integrations may limit flexibility but could be sufficient for property-specific automation. Which integrations are vital to your operations?
Counter’s reviews, totaling 54 in the past six months, provide recent, positive feedback, with a 4.73/5 overall rating and a 91% likelihood to recommend. Hoteliers, especially hostels, praise its simplicity, support, and automation features. GODO has no recent reviews or ratings, making it impossible to gauge current user satisfaction.
Counter’s high and recent review count demonstrates ongoing user confidence. GODO’s lack of recent validation suggests it may not be actively supported or adopted. Which platform do you trust more based on recent user feedback?
Counter is a free platform, with no implementation or monthly fees, making it highly attractive for small, budget-conscious hotels. GODO charges a $1,100 monthly fee, without a trial or freemium option, reflecting its broader feature set and target market.
Counter’s free model allows hotels to test and implement without upfront investment. GODO’s high recurring fee might be justified for larger operations needing extensive automation and marketing tools, but it’s a significant expense for small hotels. Is your budget aligned with GODO’s pricing?
Hotels that should use Counter:
Not ideal if:
Hotels that should use GODO:
Not ideal if:
Counter stands out as a free, user-friendly PMS with high support ratings, ideal for hostels and small hotels that need core management features and reliable support. GODO offers a broader feature set focused on automation, marketing, and revenue optimization but lacks recent validation from users, which raises questions about its current effectiveness.
Choose Counter if your hotel values simplicity, support, and affordability, especially in regions where budget and ease of use matter most. Opt for GODO if your operation demands automation, detailed insights, and extensive marketing tools, and you’re willing to invest in a more complex platform despite the limited recent user feedback.
In conclusion, for most small to mid-sized hotels and hostels, Counter's proven track record and high recent ratings make it the safer, more reliable choice today. GODO may appeal to larger, automated properties, but its current market presence and recent reviews are lacking. Make your decision based on your operational complexity, budget, and growth plans.
酒店从业者喜爱的方面
酒店经营者认为 Counter 的界面简洁、直观且用户友好,便于快速培训新员工。移动和桌面界面运行良好,允许管理人员远程处理任务。它尤其以日历和日历管理的简单... 酒店经营者认为 Counter 的界面简洁、直观且用户友好,便于快速培训新员工。移动和桌面界面运行良好,允许管理人员远程处理任务。它尤其以日历和日历管理的简单性而著称。
Counter 的支持团队因其响应迅速和乐于助人而经常受到称赞。Evelyn 和 Max 等员工因其专业精神而受到特别表扬。然而,有人担心某些时区的支持速度较慢。
用户对 Counter 的自动化功能非常满意,其中包括非接触式登记入住、自动信用卡收费以及跨平台管理预订等任务。这种自动化功能减少了员工工作量并提高了运营效率... 用户对 Counter 的自动化功能非常满意,其中包括非接触式登记入住、自动信用卡收费以及跨平台管理预订等任务。这种自动化功能减少了员工工作量并提高了运营效率。
酒店从业者提出异议的方面
几位酒店老板提到系统中存在持续存在的错误,尤其是超额预订、床位显示和取消预订时的系统错误等问题。这些错误对日常运营和客人体验产生了负面影响。
酒店经营者对 Counter 的报告功能表示赞赏,但指出报告可以改进,以便提供更好的见解。收入管理功能被认为不足,特别是对于采用多种房价计划或使用动态定价的企... 酒店经营者对 Counter 的报告功能表示赞赏,但指出报告可以改进,以便提供更好的见解。收入管理功能被认为不足,特别是对于采用多种房价计划或使用动态定价的企业而言。
独特功能
独特功能
评分差异最大的方面
这取决于您的需求。Counter 和 GODO 共享许多核心 Property Management Systems 功能,但各有独特的能力。Counter 提供 7 个经验证的集成合作伙伴,而 GODO 提供 5 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Counter 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Counter:否。GODO:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Counter 的 HT Score 为 17,GODO 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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