The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Uplisting |
|---|---|---|
| 小型(10-24 间客房) ▾ | #26 28 条评价 | — |
| 中型(25-74 间客房) | #46 4 条评价 | — |
| 大型(75-199 间客房) | #32 2 条评价 | — |
| 超大型(200+ 间客房) | #31 1 条评价 | — |
按物业类型
| 细分市场 |
|
Uplisting |
|---|---|---|
| 精品酒店 ▾ | #31 16 条评价 | — |
| 豪华酒店 | #44 4 条评价 | — |
| 品牌/连锁酒店 | #43 4 条评价 | — |
| 长住酒店 ▾ | #32 5 条评价 | — |
按区域
| 细分市场 |
|
Uplisting |
|---|---|---|
| 北美 ▾ | #25 8 条评价 | — |
| 欧洲 ▾ | #20 25 条评价 | — |
| 亚太 | #16 4 条评价 | — |
| 中东 | #11 2 条评价 | — |
Choosing between Counter by Counter and Uplisting by Uplisting depends heavily on your hotel's specific needs. Counter is a dedicated PMS for hostels, offering an all-in-one workspace with extensive operational features, while Uplisting targets short-term rentals with a focus on automation and scalability. Given the more recent reviews and higher ratings, Counter emerges as the more proven option for hostels and similar properties.
Counter’s comprehensive feature set and vibrant review community make it a reliable choice. Uplisting, while promising, currently lacks the same level of user feedback and global presence. Are you ready to dive into a detailed comparison?
Counter is a property management system designed specifically for hostels, with an emphasis on ease of use and operational automation. Uplisting, by contrast, centers on streamlining short-term rental management, combining guest communication, calendar sync, and maintenance tools into one platform.
Counter’s 54 reviews and a high overall rating of 4.73/5, with recent feedback emphasizing its reliability, make it a strong choice for hostel operators. Uplisting, which has no reviews or ratings at this time, cannot match Counter’s proven track record. Do you prefer a platform supported by a large community of hostel users or one still establishing its reputation?
If your hotel primarily operates hostels or budget accommodations and values an all-in-one management platform, Counter is the better pick. Its extensive features—channel management, booking engine, POS, and more—are tailored for multi-bed properties with complex operations.
Conversely, if your property management involves multiple short-term rental units across different locations needing automation and guest communication tools, Uplisting could suit your needs. However, given the lack of recent reviews and user feedback, Counter’s established reliability makes it the safer choice for now.
Counter boasts a high ease-of-use rating of 4.6/5 based on 54 reviews, with many users praising its intuitive interface and quick onboarding process. Guests highlight that it requires minimal training, with staff adopting it swiftly, especially in hostel environments.
Uplisting, lacking user ratings and reviews, provides no data on usability. Without community feedback, it’s hard to gauge how easily your team can adapt. Therefore, Edge: Counter.
Counter offers 19 unique features, including a built-in booking engine, payment processing, housekeeper modules, group booking management, online support, and multi-currency options. It also provides advanced reporting like RevPaR and ADR, and guest CRM capabilities.
Uplisting has no listed unique features in the source data. While it may include core property management functions, Counter’s feature richness, especially for hostels, stands out clearly. Edge: Counter.
Counter’s customer support scores a near-perfect 4.96/5, with many reviews citing quick, helpful responses from staff like Evelyn and Max. Reviewers appreciate their professionalism and responsiveness, even during system bugs.
Uplisting provides no customer support ratings or reviews, making it impossible to assess service quality. Given Counter’s established reputation and positive feedback, Edge: Counter.
Counter integrates with seven verified partners, including major platforms like Stripe, SiteMinder, Cloudbeds, and Goki, plus specialized solutions like FLYR and Goki. It’s well-connected within the hospitality ecosystem.
Uplisting has only two verified integrations, Duve and PriceLabs, limiting its connectivity options. For properties needing broad integration, Counter is the clear choice. Edge: Counter.
Counter’s reviews are recent and abundant, with an overall rating of 4.73/5 from 54 reviews. Hoteliers, especially those managing hostels, praise its simplicity and support, with a 91% likelihood to recommend.
Uplisting, lacking reviews or ratings, cannot be rated by hoteliers at this time. The strength of Counter’s review base makes it the favored product for property managers seeking proven satisfaction. Edge: Counter.
Counter does not publicly list pricing, but it offers a free tier and customizable plans tailored to hostels, likely based on property size or features. Uplisting also lacks transparent pricing details, with no public quotes or fee structures available.
Given the absence of clear pricing, your best approach is to contact both vendors directly for tailored quotes, especially considering Counter’s flexible options.
Not ideal if your property requires advanced revenue management or has complex group booking needs. Counter excels in operational simplicity for hostels and similar properties.
Not ideal if you need a proven, reviewed system with extensive integrations and regional support. Uplisting is best for rental businesses in growth mode, not yet with a strong global footprint.
Counter is a well-established PMS tailored for hostels, offering 19 distinct features and a high user satisfaction score. Its recent reviews and extensive integrations make it a dependable choice for properties seeking operational simplicity and support.
Uplisting presents a compelling vision for short-term rental management, but its lack of recent reviews, limited integrations, and global presence mean it’s less proven. For now, Counter is the safer, more reliable choice.
Choose Counter if your property benefits from a straightforward, feature-rich platform with proven support and a strong user community. Opt for Uplisting if you operate multiple units, value automation, and are willing to wait for more reviews before fully committing.
In conclusion, for property managers who prioritize stability, user satisfaction, and comprehensive features, Counter clearly stands out. Its recent, positive reviews and extensive partner network reinforce its position as the better choice for hostel and boutique hotel operators.
酒店从业者喜爱的方面
酒店经营者认为 Counter 的界面简洁、直观且用户友好,便于快速培训新员工。移动和桌面界面运行良好,允许管理人员远程处理任务。它尤其以日历和日历管理的简单... 酒店经营者认为 Counter 的界面简洁、直观且用户友好,便于快速培训新员工。移动和桌面界面运行良好,允许管理人员远程处理任务。它尤其以日历和日历管理的简单性而著称。
Counter 的支持团队因其响应迅速和乐于助人而经常受到称赞。Evelyn 和 Max 等员工因其专业精神而受到特别表扬。然而,有人担心某些时区的支持速度较慢。
用户对 Counter 的自动化功能非常满意,其中包括非接触式登记入住、自动信用卡收费以及跨平台管理预订等任务。这种自动化功能减少了员工工作量并提高了运营效率... 用户对 Counter 的自动化功能非常满意,其中包括非接触式登记入住、自动信用卡收费以及跨平台管理预订等任务。这种自动化功能减少了员工工作量并提高了运营效率。
酒店从业者提出异议的方面
几位酒店老板提到系统中存在持续存在的错误,尤其是超额预订、床位显示和取消预订时的系统错误等问题。这些错误对日常运营和客人体验产生了负面影响。
酒店经营者对 Counter 的报告功能表示赞赏,但指出报告可以改进,以便提供更好的见解。收入管理功能被认为不足,特别是对于采用多种房价计划或使用动态定价的企... 酒店经营者对 Counter 的报告功能表示赞赏,但指出报告可以改进,以便提供更好的见解。收入管理功能被认为不足,特别是对于采用多种房价计划或使用动态定价的企业而言。
独特功能
评分差异最大的方面
这取决于您的需求。Counter 和 Uplisting 共享许多核心 Property Management Systems 功能,但各有独特的能力。Counter 提供 7 个经验证的集成合作伙伴,而 Uplisting 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Counter 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Counter:否。Uplisting:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Counter 的 HT Score 为 17,Uplisting 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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