The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 369 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
DJUBO 表现出色 ,拥有独特功能如 Guest Feedback Management and Native Email Marketing.
ThinkReservations 表现出色 在 technical support limitations 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Guest Messaging and Centralized Messaging.
基于 HTR 上 369 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,100/mo |
| 经验证的评价 | 19 | 350 |
在分析了 369 条经验证的评价后,DJUBO 用户最看重其 ,而 ThinkReservations 用户则强调 technical support limitations, user-friendly interface, 宾客沟通。点击任意主题查看评价者的反馈。
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日历功能
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #31 3 条评价 | #4 129 条评价 |
| 中型(25-74 间客房) ▾ | #43 0 条评价 | #5 15 条评价 |
| 大型(75-199 间客房) | — | #2 3 条评价 |
| 超大型(200+ 间客房) | #25 0 条评价 | #1 1 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #31 2 条评价 | #4 92 条评价 |
| 豪华酒店 ▾ | #31 2 条评价 | #5 72 条评价 |
| 品牌/连锁酒店 ▾ | #39 0 条评价 | #4 22 条评价 |
| 长住酒店 ▾ | #31 0 条评价 | #9 8 条评价 |
按区域
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| 北美 ▾ | #33 0 条评价 | #1 332 条评价 |
| 欧洲 | — | #36 2 条评价 |
| 亚太 | #10 3 条评价 | #24 0 条评价 |
| 中东 | #16 0 条评价 | #20 0 条评价 |
Choosing between DJUBO and ThinkReservations involves assessing their core strengths and how they align with your hotel's specific needs. DJUBO offers a comprehensive, all-in-one platform that consolidates multiple management functions into a single system, aiming to simplify complex operations for large or multi-property hotels. ThinkReservations, meanwhile, is praised for its simplicity, strong OTA integration, and user-friendly interface, with a focus on independent hotels and small to mid-sized properties.
Both products address key challenges—streamlining operations, managing reservations, and optimizing revenue—but they diverge in scope, ease of use, and target hotel segments. Your decision hinges on whether you need a broad, integrated system or a more straightforward management tool. So, which platform aligns better with your operational priorities?
DJUBO's all-in-one platform consolidates PMS, channel management, booking engine, POS, and revenue tools, making it suitable for hotels that want to centralize their operations and reduce software complexity. However, it has a lower overall rating (5/5) based on only 19 reviews, with recent feedback still limited, which might suggest less user confidence or smaller community support.
ThinkReservations, with a 4.88/5 rating from 312 reviews and recent feedback from 8 users, is more widely adopted and trusted by hoteliers. Its strengths lie in online booking, guest communication, and revenue management, making it ideal if your hotel prioritizes ease of use and integrated online sales. Do you prefer a robust, multi-functional platform or a streamlined, highly-rated system?
If your hotel needs a straightforward, user-friendly management system with strong OTA integration, go with ThinkReservations. Its specific focus on small to mid-sized properties and independent inns makes it perfect for teams seeking quick onboarding and reliable guest communication tools.
If your hotel operates at a larger scale or requires a centralized platform that integrates multiple operational functions—like POS, revenue management, and in-depth customization—DJUBO is the better fit. Its extensive feature set, including guest feedback management and native email marketing, caters to hotels aiming for comprehensive control. Which operational challenges are most pressing for your team?
DJUBO boasts a top-tier ease of use score of 4.95/5, with reviews highlighting its intuitive interface and simple onboarding process. Users note that the platform is well-designed for hotels needing a unified system, but some mention that its breadth can initially be overwhelming for smaller teams.
ThinkReservations scores 4.8/5, with reviews emphasizing its simplicity and quick learning curve. Users frequently call it "easy to navigate" and appreciate its minimal training needs, especially for small teams looking to manage reservations and guest communication efficiently. Edge: DJUBO for overall design, ThinkReservations for simplicity.
DJUBO offers 42 features, including unique capabilities like guest feedback management, native email marketing, and rules-based room assignments—features that are absent in ThinkReservations. Its integrated CRS and automated space optimization are particularly valuable for larger or multi-property hotels.
ThinkReservations provides 33 features, with standout tools like gift vouchers, drag-n-drop tapecharts, and centralized messaging, tailored for small operations. Its focus on OTA integrations and revenue management tools like dynamic pricing set it apart. Edge: DJUBO for feature depth and variety.
DJUBO has a support rating of 4.76/5, with reviews praising their responsive support team and supportive onboarding, though some users mention room for quicker response times. Its smaller user base may limit the immediacy of support but generally satisfies its customers.
ThinkReservations slightly edges out with a 4.79/5 rating, with reviews emphasizing their helpful, accessible support team and seamless onboarding experience. Many users describe the team as "very easy to work with" and highlight their quick responses. Edge: ThinkReservations for customer support.
ThinkReservations boasts 16 verified integrations, including major OTAs like Expedia, Airbnb, and Booking.com, along with advanced tools like TrustYou and OpenKey. Its extensive partner network makes it more adaptable to diverse operational needs.
DJUBO has only 3 verified partners, including Tripadvisor and Simplotel, limiting its connectivity options but still covering essential channels. For properties relying heavily on OTA integrations, ThinkReservations offers more flexibility. Edge: ThinkReservations.
ThinkReservations enjoys a higher overall rating of 4.88/5 from 312 reviews, with recent feedback confirming its effectiveness across various property types, especially B&Bs and inns. Hoteliers from these segments consistently praise its ease of use and revenue tools.
DJUBO's perfect 5/5 rating is based on only 19 reviews, many of which are older or less detailed. Its small review count suggests less broad user confidence. For most hoteliers, ThinkReservations’s larger review base offers a more credible endorsement. Edge: ThinkReservations.
DJUBO’s pricing is not publicly disclosed, but it is marketed as a customizable, enterprise-level platform, often suited for larger hotels or groups that can negotiate pricing.
ThinkReservations charges a base fee of $1,100/month, with no mention of additional charges. Its transparent pricing aligns with small and mid-sized properties seeking predictable costs. If your hotel values clear, predictable pricing, ThinkReservations offers more clarity.
DJUBO offers a comprehensive, feature-rich platform suitable for large, multi-property hotels seeking a streamlined, all-in-one management solution. Its integrations and customization options provide deep control but come with a steeper learning curve and higher potential costs.
ThinkReservations excels with its simplicity, strong OTA connections, and proven track record among small to mid-sized hotels. Its high review counts and recent positive feedback make it a trustworthy choice for properties seeking efficient operations and guest satisfaction.
If your hotel needs broad operational control, scalability, and advanced features, DJUBO is the way to go. For hotels focused on ease of use, quick setup, and reliable online booking, ThinkReservations is the clearer choice.
In conclusion, choose DJUBO if you require an enterprise-level, all-in-one system with deep customization. Opt for ThinkReservations if you value simplicity, strong OTA integration, and proven satisfaction from a large user base. Your decision should reflect your hotel’s size, complexity, and operational priorities.
酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $1,100/mo |
根据 HTR 的产品数据库,Djubo 和 ThinkReservations All-in-1 HMS 共享 33 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 付款请求 | ||
| 原生电子邮件营销 | ||
| 客人反馈管理 | ||
| 宾客留言 | ||
| 拖放式磁带图 | ||
| 礼品卡 | ||
| 网站开发 | ||
| 自动空间优化 | ||
| 评分购物模块 | ||
| 集中消息传递 | ||
| 集中用户和角色管理 | ||
| 集成身份证和护照扫描仪 |
显示主要差异。这两款产品之间还有 7 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
该目标暂无已发布的案例研究。
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
该目标暂无已发布的案例研究。
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
排名更高的方面
独特功能
酒店从业者喜爱的方面
A few reviews suggested limitations in technical support, specifically mentioning non-24/7 availability and response delays. Users occasionally felt i... A few reviews suggested limitations in technical support, specifically mentioning non-24/7 availability and response delays. Users occasionally felt improvements could be made in this area for quicker resolutions.
The interface is intuitive and easy to navigate for staff and customers. This transparency ensures a smooth booking process and simplifies management... The interface is intuitive and easy to navigate for staff and customers. This transparency ensures a smooth booking process and simplifies management tasks, benefiting tech and non-tech-savvy users alike.
该平台支持自动消息传递、可自定义的电子邮件模板以及住客入住后的评论,从而提升宾客的参与度和满意度。它有效地促进了入住前、入住中和入住后的沟通。
酒店从业者提出异议的方面
日历功能虽然强大,但缺乏连续滚动功能,有时会使长期规划变得复杂,并且需要输入日期才能导航。
排名更高的方面
独特功能
这取决于您的需求。Djubo 和 ThinkReservations All-in-1 HMS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Djubo 提供 3 个经验证的集成合作伙伴,而 ThinkReservations All-in-1 HMS 提供 16 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Djubo 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Djubo:否。ThinkReservations All-in-1 HMS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。DJUBO 的 HT Score 为 0,ThinkReservations 的为 87。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问