The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 160 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Enginyeria de Software S.A. (ENGISOFT) 表现出色 ,拥有独特功能如 Spa & Wellness Module and Multi-lingual.
Preno 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest profiles and Ancillary revenue tracking.
基于 HTR 上 160 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $800/mo |
| 经验证的评价 | 0 | 160 |
在分析了 160 条经验证的评价后,Enginyeria de Software S.A. (ENGISOFT) 用户最看重其 ,而 Preno 用户则强调 user-friendly interface, 客户支持, channel management。点击任意主题查看评价者的反馈。
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报告和分析
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移动应用程序
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #13 80 条评价 |
| 中型(25-74 间客房) ▾ | — | #32 15 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #39 0 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #14 65 条评价 |
| 豪华酒店 ▾ | — | #12 53 条评价 |
| 品牌/连锁酒店 ▾ | — | #21 17 条评价 |
| 长住酒店 ▾ | — | #8 26 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | — | #27 7 条评价 |
| 欧洲 ▾ | — | #25 13 条评价 |
| 亚太 | — | #20 3 条评价 |
| 中东 | — | #13 2 条评价 |
Choosing a property management system (PMS) is a critical decision for your hotel. You need a solution that streamlines operations, supports your team, and fits your property’s scale and needs. Engisoft by Enginyeria de Software S.A. (ENGISOFT) and Preno both aim to simplify hotel management but approach this goal differently. While ENGISOFT is a lesser-known product with no recent reviews or high ratings, Preno boasts a high score, over 144 reviews, and recent positive feedback. Which one aligns better with your hotel’s priorities?
Both systems aim to automate and organize hotel operations, but they diverge significantly in market presence and user feedback. Engisoft, despite being around since 1992, has no recent reviews or ratings, making it difficult to gauge user satisfaction or product effectiveness today. Conversely, Preno’s modern cloud-based platform enjoys a 4.73/5 rating from over 144 reviews, with recent feedback emphasizing ease of use and support. Given the lack of recent data on Engisoft, Preno’s current standing makes it the more reliable choice.
Are you looking for a proven, highly-rated PMS with modern features and active support? Or are you willing to consider a lesser-known system with no recent reviews? The answer hinges on your hotel’s need for current user validation and support quality.
If your hotel needs a user-friendly, support-rich PMS that integrates well with other tools and offers comprehensive features, go with Preno. Its high review count, recent positive feedback, and wide geographic presence make it suitable for properties of various sizes, especially boutiques, motels, and small chains.
If your property operates in a highly specialized niche requiring unique modules such as digital registration or ID scanning, and you’re comfortable with untested or less transparent support, Engisoft might be worth exploring. However, with no recent reviews or evidence of ongoing development, Preno remains the more dependable choice for most hotels.
Preno’s ease of use is a standout, rated 4.78/5 based on multiple recent reviews praising its intuitive interface, smooth onboarding, and supportive staff. Reviewers highlight how quickly staff adapt to Preno’s cloud platform, reducing training time and operational disruptions. Conversely, Engisoft’s usability is undocumented and unverified, with no available ratings or recent feedback, suggesting uncertainty about its user-friendliness.
Edge: Preno.
Preno offers 16 unique features, including a native booking engine, channel manager, real-time reporting, automated space optimization, and integrations with tools like Xero, Bookboost, and Revinate. These features support dynamic pricing, guest communication, and centralized multi-property management—valuable for growth and efficiency.
Engisoft provides only five exclusive features: spa & wellness, multi-lingual support, gift vouchers, digital registration, and ID/passport scanner. While these may appeal to niche markets, they lack the breadth and depth of Preno’s offerings.
Edge: Preno.
Preno’s customer support scores a high 4.8/5, with recent reviews lauding its responsiveness, helpfulness, and proactive communication. Support team members often go above and beyond, guiding users through onboarding and troubleshooting swiftly.
Engisoft’s support quality is undocumented; with no recent reviews, it’s impossible to evaluate. Given Preno’s proven support record and high satisfaction ratings, it holds the edge here.
Edge: Preno.
Preno integrates with 17 verified partners, including industry staples like SiteMinder, Xero, and Revinate, facilitating smooth operations across booking, accounting, and marketing. Its wide array of integrations reduces manual work and errors, especially for multi-channel management and financial reconciliation.
Engisoft connects with eight verified partners, including SiteMinder, Lybra Tech, and Onity, but lacks the extensive ecosystem Preno offers. For properties relying on multiple integrations, Preno provides a more flexible, future-proof option.
Edge: Preno.
Preno’s recent reviews consistently rate it above 4.7/5, with user segments like boutique hotels, motels, and small chains expressing high satisfaction. Support, ease of use, and features are repeatedly praised, reflecting current, positive experiences.
Engisoft, with no recent reviews or ratings, cannot be reliably rated. The lack of recent data heavily favors Preno as the more trusted choice among hoteliers today.
Edge: Preno.
Engisoft offers no publicly available pricing details or free trial, which limits transparency. Its pricing model may involve custom quotes, typical for niche or enterprise solutions, making budget planning difficult.
Preno’s pricing starts at $800 per month, with no free tier or trial disclosed. While straightforward, this flat rate suits small to mid-sized properties seeking comprehensive PMS features without hidden costs.
Not ideal if your hotel seeks a modern, well-rated, and actively supported solution, or if you prioritize ease of onboarding and extensive integrations.
Not ideal if your hotel requires highly specialized modules outside Preno’s current feature set or operates in markets where Preno’s regional presence is limited.
Preno and Engisoft both aim to simplify hotel management, but Preno’s modern interface, active community, and recent positive reviews place it ahead. Its extensive features, integrations, and support make it suitable for most properties looking to improve efficiency without overcomplicating workflows.
If your hotel needs a proven, well-rated PMS that can grow with you, Preno is the clear choice. Its current review volume and recent feedback demonstrate ongoing development and customer satisfaction.
Engisoft, while potentially capable for niche or specialized applications, lacks recent validation. Given the absence of up-to-date reviews or a broad feature set, it’s best considered only if your hotel has unique requirements that Preno cannot meet or if you have specific legacy needs.
In conclusion, for most hotels, Preno provides a safer, more reliable, and well-supported solution.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $800/mo |
根据 HTR 的产品数据库,Engisoft 和 Preno 共享 14 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| EPoS | ||
| 原生电子邮件营销 | ||
| 多种语言 | ||
| 客人资料 | ||
| 数字注册 | ||
| 水疗和健康模块 | ||
| 直接计费 | ||
| 礼品卡 | ||
| 辅助收入跟踪 | ||
| 集成身份证和护照扫描仪 | ||
| 预订引擎 |
显示主要差异。这两款产品之间还有 9 项功能存在差异。
独特功能
酒店从业者喜爱的方面
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
支持团队通常因其响应迅速、乐于助人而备受赞誉,尽管一些评论指出,他们可能会出现延迟,尤其是在周末或繁忙时段。响应速度和与支持人员的直接联系至关重要。
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
酒店从业者提出异议的方面
Preno 的报告功能褒贬不一,一些用户对其易用性感到满意,而另一些用户则希望获得更深入的分析,以便做出更明智的战略决策。一些用户表示需要定制报告功能。
尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出... 尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出差的管理人员而言。
独特功能
评分差异最大的方面
这取决于您的需求。Engisoft 和 Preno 共享许多核心 Property Management Systems 功能,但各有独特的能力。Engisoft 提供 8 个经验证的集成合作伙伴,而 Preno 提供 17 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Preno 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Engisoft:否。Preno:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Enginyeria de Software S.A. (ENGISOFT) 的 HT Score 为 0,Preno 的为 80。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问