Clock PMS vs. Preno: 哪个更适合您?

更新于 May 16, 2026  ·  已分析 488 条经验证的评价

摘要

我们分析了 488 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Clock 表现出色 在 功能丰富 方面 — 尤其适合 independent 类型的物业 (4.8/5) ,拥有独特功能如 Guest profiles and Integrated Payment Terminal & Card Reader.

Preno 表现出色 在 user-friendly interface 方面 .

查看下方完整分析 ↓

Clock PMS 与 Preno 相比如何?

基于 HTR 上 488 条经验证的酒店从业者评价的并排评分。

HTScore
84
80
推荐可能性
95%
95%
易用性
4.8/5
4.8/5
客户支持
4.8/5
4.8/5
性价比
4.7/5
4.5/5
起始价格 From $600/mo From $800/mo
经验证的评价 328 160

Clock PMS 与 Preno 的优缺点是什么?

在分析了 488 条经验证的评价后,Clock 用户最看重其 功能丰富, 运营效率, 响应式支持和定期更新,而 Preno 用户则强调 user-friendly interface, 客户支持, channel management。点击任意主题查看评价者的反馈。

Clock Clock Preno Preno
优点
+ 功能丰富
+ User-Friendly Interface
+ 运营效率
+ 客户支持
+ 响应式支持和定期更新
+ Channel Management
+ 易于培训使用
+ 报告和分析
缺点
错误消息
报告和分析
报告功能
移动应用程序

Clock 对比 Preno:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Clock Clock Preno Preno
小型(10-24 间客房) #11 117 条评价 #13 80 条评价
中型(25-74 间客房) #7 157 条评价 #32 15 条评价
大型(75-199 间客房) #17 9 条评价 #46 1 条评价
超大型(200+ 间客房) #11 5 条评价 #39 0 条评价

按物业类型

细分市场 Clock Clock Preno Preno
精品酒店 #8 165 条评价 #14 65 条评价
豪华酒店 #11 80 条评价 #12 53 条评价
品牌/连锁酒店 #8 62 条评价 #21 17 条评价
长住酒店 #9 27 条评价 #8 26 条评价

按区域

细分市场 Clock Clock Preno Preno
北美 #17 30 条评价 #27 7 条评价
欧洲 #3 228 条评价 #25 13 条评价
亚太 #11 13 条评价 #20 3 条评价
中东 #17 2 条评价 #13 2 条评价

The Decision

Choosing between Clock PMS by Clock and Preno by Preno hinges on your hotel’s unique operational needs and growth plans. Both systems are cloud-based property management solutions designed to streamline daily tasks, but they diverge significantly in features, integrations, and user experience. Clock PMS boasts a larger user base, more recent reviews, and a broader feature set, making it a more robust choice for hotels seeking comprehensive automation and multi-channel capabilities. Which system will better support your hotel’s future?

Is Clock PMS or Preno Better for Hotels?

Both Clock PMS and Preno aim to simplify hotel management through cloud technology, but Clock offers a more extensive feature set and a broader global presence. With Clock, you gain access to advanced tools such as multi-currency support, gift vouchers, integrated ID scanners, and a guest app—features that Preno currently lacks. Conversely, Preno emphasizes ease of use and seamless integrations, especially with accounting and channel management tools, making onboarding smoother for smaller teams. Do your operational priorities lean toward comprehensive functionality or straightforward simplicity?

Clock PMS vs Preno: Which Should Your Hotel Choose?

If your hotel needs a full-featured system capable of managing complex operations, multiple revenue streams, and automation across departments, Clock PMS is the clear choice. It’s especially suitable for boutique and city-center hotels that value a wide array of features and integrations, supported by more recent reviews and a larger user base. If your hotel prioritizes an intuitive interface, straightforward setup, and strong integration with tools like Xero and SiteMinder, Preno fits better—particularly for smaller properties or teams new to PMS software. Which profile best describes your hotel’s needs?

Is Clock PMS or Preno Easier to Use?

Clock PMS scores slightly higher in ease of use, with a 4.78/5 rating from users, and is praised for its user-friendly interface that simplifies staff onboarding. Its onboarding process is rated 4.71/5, which suggests a smooth transition, and users often mention its intuitive design. Preno also earns a 4.78/5 rating for usability, with users highlighting its straightforward operation and accessible support team. However, Clock’s broader feature set can introduce complexity for first-time users. Edge: Clock PMS.

Which Has Better Features: Clock PMS or Preno?

Clock PMS offers 28 features exclusive to its platform, including guest profiles, multi-currency support, integrated ID scanners, automated messaging, and a guest app—features absent in Preno. It has a total of 30 shared features, emphasizing its role as an all-in-one solution for busy hotels. Preno focuses on core functionalities like bookings, billing, and integrations, with fewer advanced tools. If advanced automation and multi-channel capabilities are essential, Clock’s feature count gives it an edge. End of the day, Clock’s broader feature set makes it more versatile.

Which Has Better Customer Support: Clock PMS or Preno?

Clock PMS has a slightly lower support rating (4.75/5) compared to Preno (4.8/5) but benefits from a larger volume of recent reviews—6 in the last 6 months versus 1 for Preno—giving a more current picture of support quality. Clock users appreciate the responsive and proactive service, often citing timely assistance. Preno’s support is also highly rated, with users praising its quick and helpful responses. Overall, support quality is strong for both, but Clock’s recent review activity provides more reliable insight. Edge: Preno.

Which Has More Integrations: Clock PMS or Preno?

Clock PMS boasts 111 verified partners, significantly surpassing Preno’s 17 integrations, with 10 shared partners like TrustYou, SiteMinder, and RevControl. Its extensive connector portfolio includes specialized options such as digital registration, gift vouchers, and payment automation, supporting a broader ecosystem of hotel tech. Preno, while well integrated with tools like Xero and SiteMinder, offers fewer options overall. If your hotel relies on multiple integrations for operations and guest engagement, Clock provides a more comprehensive solution. Edge: Clock PMS.

Which Do Hoteliers Rate Higher: Clock PMS or Preno?

Clock PMS’s overall rating of 4.8/5 from 251 reviews exceeds Preno’s 4.73/5 from 144 reviews, with more recent feedback reinforcing its higher score. Hoteliers in boutique and city-center segments particularly praise Clock for its operational breadth and customer support. Preno’s users, mostly small properties and boutique hotels, commend its ease of use and support but note fewer advanced features. Due to its larger review base and fresher feedback, Clock’s reputation is more current and robust. Edge: Clock PMS.

How Much Do Clock PMS and Preno Cost?

Clock PMS charges a flat rate of $600, with no additional implementation, setup, or connection fees. Preno’s pricing is set at $800, also without hidden charges. Neither offers a freemium model or tiered plans, making Clock slightly more budget-friendly for hotels looking to maximize ROI. If cost efficiency is a priority, Clock’s lower entry price favors your hotel’s budget.

What Type of Hotel Should Use Clock PMS?

  • Hotels that need extensive automation and multi-channel management, such as boutique, city-center, or larger independent properties.
  • Teams seeking a comprehensive platform with features like integrated ID scanners, guest apps, and automation workflows.
  • Hotels aiming to centralize reservations, invoicing, and guest communication in one system.
  • Properties with complex billing needs, including multi-currency or gift vouchers.
  • Hotels that value ongoing updates, customization, and a strong support infrastructure.

Not ideal if your hotel is a small, single-property operation with minimal technical support, or if you prefer a highly simplified system without advanced automation.

What Type of Hotel Should Use Preno?

  • Small to medium-sized hotels or boutique properties seeking an intuitive, straightforward PMS.
  • Teams that prioritize quick onboarding, minimal setup, and real-time support.
  • Hotels that heavily rely on channel management tools like SiteMinder and accounting integrations such as Xero.
  • Properties with limited technical staff who need a user-friendly platform for daily operations.
  • Hotels that want to focus on guest experience without navigating a complex system.

Not ideal if your hotel requires extensive automation, multi-currency support, or advanced features not yet available in Preno.

Clock vs Preno: The Bottom Line for Hotels

Clock PMS offers a broad, feature-rich platform designed for hotels that need automation, multi-channel management, and extensive integrations. Its larger user base, more recent reviews, and wider feature set make it the more reliable choice for hotels seeking operational efficiency and scalability. Preno excels in ease of use and streamlined integration for smaller properties, but its narrower feature set and fewer recent reviews place it behind Clock in overall robustness.

Choose Clock PMS if your hotel prioritizes comprehensive tools, automation, and future growth. Opt for Preno if simplicity, quick onboarding, and integration with favorite tools like Xero are your main goals. Either way, both systems support your hotel’s success—just with different strengths.


Disclaimer: All data is based on recent reviews, platform features, and market presence as of October 2023. Your choice should also consider your hotel’s specific needs and long-term plans.

Clock PMS 和 Preno 的价格是多少?

物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Clock Clock Preno Preno
Starting Price From $600/mo From $800/mo

Clock PMS 有哪些 Preno 没有的功能(反之亦然)?

根据 HTR 的产品数据库,Clock PMS 和 Preno 共享 30 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 Clock Clock Preno Preno
多币种
多币种
多种语言
多种语言
客人资料
礼品券和预付体验

显示主要差异。这两款产品之间还有 16 项功能存在差异。

实际成果:Clock 对比 Preno(按业务目标)

我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Clock Events Hotels WICC 大型
+ WICC Hotel & Congress Centre implemented Clock to support both hotel stays and conference operations on a single, reliable platform, helping the team run daily operations smoothly with consistent, uninterrupted workflows.
+ �s cloud-based platform, the hotel now has a scalable solution that can adapt to new operational needs and technology developments over time. Clock
+ �s built-in Events Management module is part of its all-in-one platform, allowing WICC to manage both - stays and events within one unified environment.

"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."

Deveny van Laar
Deveny van Laar
Sales & Reserveringen
Preno Preno

该目标暂无已发布的案例研究。

提高运营效率
Clock Elegancia Hotels Paris 中型
+ Centralized Control and Full Portfolio Visibility.
+ Clock provides Elegancia Hotels with a single, unified platform to manage all properties, giving leadership complete visibility across the portfolio. This centralisation improves coordination between teams, supports more informed decision-making, and ensures consistent operational standards across all hotels, while still allowing each property to be monitored effectively at group level.
+ Fully Connected Technology Ecosystem

"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."

Matthieu Abbo
Matthieu Abbo
Directeur - Hôtellerie
Preno Preno

该目标暂无已发布的案例研究。

改善宾客体验
Clock Hotel Mitland 小型
+ The team now runs guest communication, service requests, and daily operations through a single all-in-one platform, improving efficiency and consistency across the hotel. Clock acts as a central platform that connects all guest interactions and services across the hotel.
+ Shorter check-in and service response times
+ Fewer interruptions at the front desk

"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"

Preno Preno

该目标暂无已发布的案例研究。

Clock 对比 Preno:总结

Clock
Clock
4.8/5 来自 328 条评价

酒店从业者喜爱的方面

功能丰富 75% 正面

Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。

运营效率 75% 正面

该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。

响应式支持和定期更新 100% 正面

用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。

酒店从业者提出异议的方面

错误消息 100% 负面

用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。

报告功能 100% 负面

报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。

排名更高的方面

大型(75-199 间客房) #17 vs #46
中型(25-74 间客房) #7 vs #32
小型(10-24 间客房) #11 vs #13
超大型(200+ 间客房) #11 vs #39

独特功能

客人资料 多币种 多种语言 礼品券和预付体验 多币种
4.8/5 易用性 4.8/5 客户支持 111 个集成
访问官网
Preno
Preno
4.8/5 来自 160 条评价

酒店从业者喜爱的方面

User-Friendly Interface 100% 正面

Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.

客户支持 78% 正面

支持团队通常因其响应迅速、乐于助人而备受赞誉,尽管一些评论指出,他们可能会出现延迟,尤其是在周末或繁忙时段。响应速度和与支持人员的直接联系至关重要。

Channel Management 90% 正面

Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.

酒店从业者提出异议的方面

报告和分析 40% 负面

Preno 的报告功能褒贬不一,一些用户对其易用性感到满意,而另一些用户则希望获得更深入的分析,以便做出更明智的战略决策。一些用户表示需要定制报告功能。

移动应用程序 60% 负面

尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出... 尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出差的管理人员而言。

排名更高的方面

超小型(少于 10 间客房) #8 vs #26
汽车旅馆 #4 vs #28
房车营地与露营地 #14 vs #32
度假租赁与别墅 #11 vs #15
4.8/5 易用性 4.8/5 客户支持 17 个集成
查看资料

关于 Clock PMS 与 Preno 的常见问题

Clock PMS 能否替代 Preno?

这取决于您的需求。Clock PMS 和 Preno 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Preno 提供 17 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Clock PMS 或 Preno 是否提供免费方案?

Clock PMS:否。Preno:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Clock PMS 和 Preno?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,Preno 的为 80。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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