The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 100 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Enginyeria de Software S.A. (ENGISOFT) 表现出色 ,拥有独特功能如 Spa & Wellness Module and Multi-lingual.
roommaster 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (5.0/5) ,拥有独特功能如 Guest profiles and Integrated Payment Terminal & Card Reader.
基于 HTR 上 100 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $500/mo |
| 经验证的评价 | 0 | 100 |
在分析了 100 条经验证的评价后,Enginyeria de Software S.A. (ENGISOFT) 用户最看重其 ,而 roommaster 用户则强调 客户支持, 预订管理, 集中式数据管理。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #30 26 条评价 |
| 中型(25-74 间客房) ▾ | — | #13 54 条评价 |
| 大型(75-199 间客房) | — | #31 3 条评价 |
| 超大型(200+ 间客房) | — | #32 1 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #22 35 条评价 |
| 豪华酒店 ▾ | — | #34 8 条评价 |
| 品牌/连锁酒店 ▾ | — | #24 15 条评价 |
| 长住酒店 ▾ | — | #27 6 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | — | #10 62 条评价 |
| 欧洲 ▾ | — | #29 11 条评价 |
| 中东 | — | #27 0 条评价 |
Choosing the right property management system (PMS) is critical for your hotel’s success. Both Engisoft by Enginyeria de Software S.A. (ENGISOFT) and roommaster PMS aim to streamline operations, but they differ significantly in features, market presence, and user feedback. Your decision hinges on assessing what your hotel needs most—whether it's scalability, user-friendliness, or specific integrations.
While ENGISOFT offers a cloud solution with limited reviews, roommaster boasts a larger user base and more recent feedback. Are you ready to explore which system fits your hotel best?
Engisoft is a cloud-based PMS designed for property managers seeking an intuitive platform. Its main advantage is a focused feature set, including multi-lingual support and spa & wellness modules, but its overall review count is zero, offering no recent user feedback.
In contrast, roommaster has been widely adopted across various regions, primarily serving independent and boutique hotels. It has 83 reviews, with a recent surge of 17 in the last six months, giving you a more current picture of user satisfaction. With a 4.33/5 rating, its feedback shows consistent appreciation for operational efficiency.
The key difference: roommaster’s extensive feature set and active user base make it a more tested and proven solution. Does your hotel prioritize a well-established platform with ongoing support?
If your hotel needs a comprehensive, feature-rich PMS with extensive integrations and a proven track record, roommaster is the clear choice. It supports over 270 built-in reports, over 50 integrations, and modules like Revenue Management, Guest Feedback, and Online Check-in—features that ENGISOFT lacks.
For smaller hotels or those seeking a straightforward, cloud-based system without a large plugin requirement, ENGISOFT might suffice, especially if multi-lingual support and wellness modules are priorities. However, given the larger review count and recent reviews, roommaster’s proven reliability and feature depth make it the safer pick for most hotels.
If you want a platform that helps reduce operational complexity and supports data-driven decisions, go with roommaster. If you prefer a niche, specialized system aligned with specific regional needs, ENGISOFT could be considered.
Review ratings show roommaster’s user interface is highly regarded, with a 4.22/5 ease of use score based on recent reviews. Users describe it as intuitive, with straightforward reservation management and easy staff onboarding.
ENGISOFT, on the other hand, scores a 0/5 for ease of use, indicating no available user feedback or ratings. Its interface and onboarding process are unverified, leaving uncertainty about how quickly your team could adapt.
Edge: roommaster.
roommaster offers 43 features, including Channel Management, EPoS, Guest Profiles, Online Check-in, Guest Messaging, and Revenue Management, covering all core hotel needs. Its features are well-integrated, with support for guest communication, automation, and real-time reporting.
Engisoft provides only 2 additional features—Spa & Wellness Module and Multi-lingual support—beyond its core offerings, totaling 17 shared features with roommaster. Its limited features suggest it’s better suited for smaller properties or niche applications.
Edge: roommaster.
roommaster’s customer support scores a 4.25/5, based on recent reviews, with users praising quick responses and responsive service. A user testimonial states, “The support team is responsive and solves issues quickly,” which indicates reliable assistance.
There’s no available customer support or onboarding data for ENGISOFT, making it impossible to assess its responsiveness or quality. This lack of verified support experience leans favorably toward roommaster.
Edge: roommaster.
roommaster integrates with 56 verified partners, including major channel managers like SiteMinder, and features extensive modules like POS, Payment Terminals, Guest Feedback, and more. This broad connectivity enhances operational flexibility.
ENGISOFT supports only 8 verified partners and offers limited integration options, primarily focusing on basic property management functions. It lacks the depth of third-party connectivity found in roommaster.
Edge: roommaster.
roommaster has a higher overall rating (4.33/5) from 83 reviews, with recent feedback emphasizing ease of use, support, and system reliability. Hoteliers in diverse segments like boutique hotels, resorts, and motels consistently praise its operational improvements.
ENGISOFT's rating is 0/5, with no reviews or recent user feedback to gauge hotel satisfaction. The lack of data makes it impossible to compare hotel ratings meaningfully.
Edge: roommaster.
ENGISOFT does not publicly list pricing, possibly indicating customized quotes or a niche target market. Roommaster charges a flat fee of $500 per month, with no trial or implementation fees, offering transparent pricing.
Since ENGISOFT's costs are unavailable, your decision may depend on budget flexibility. However, roommaster’s clear pricing and extensive features suggest good value for most hotels.
Not ideal if:
Not ideal if:
The core difference is that roommaster offers a comprehensive, well-tested system with numerous modules, integrations, and a large user base. However, it comes at a fixed monthly cost, whereas ENGISOFT’s pricing is not publicly available, possibly indicating custom packages.
Choose roommaster if you want a versatile, proven platform with recent reviews supporting its ease of use and support. If your hotel’s requirements are minimal or niche-specific, and cost transparency is critical, ENGISOFT might meet your needs—though limited feedback makes this riskier.
For most hotels aiming for operational efficiency, data insights, and reliable vendor support, roommaster is the recommended choice. ENGISOFT could be suitable for specialized or regional applications with specific needs that match its features.
In conclusion, roommaster’s larger review footprint, recent positive feedback, and extensive feature set make it the stronger candidate for most hotels. However, if your property has niche needs or operates in a region where ENGISOFT’s support suffices, it remains a potential option—albeit with less publicly available data to back its performance.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $500/mo |
根据 HTR 的产品数据库,Engisoft 和 roommaster PMS 共享 17 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| EPoS | ||
| 原生电子邮件营销 | ||
| 多种语言 | ||
| 客人资料 | ||
| 水疗和健康模块 | ||
| 集成支付终端和读卡器 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 33 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
该目标暂无已发布的案例研究。
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
独特功能
酒店从业者喜爱的方面
虽然有些用户体验到了优质的客户支持,但也有一些用户反映服务存在不一致之处。他们认为,需要提升客服人员的专业水平和对用户问题的理解,才能提供更令人满意的... 虽然有些用户体验到了优质的客户支持,但也有一些用户反映服务存在不一致之处。他们认为,需要提升客服人员的专业水平和对用户问题的理解,才能提供更令人满意的服务体验。
预订管理被认为是RoomMaster的一大优势,用户普遍认为它操作简便、高效,能够妥善管理包括团体预订在内的各种预订。然而,部分用户也指出,RoomMaster在房间分配... 预订管理被认为是RoomMaster的一大优势,用户普遍认为它操作简便、高效,能够妥善管理包括团体预订在内的各种预订。然而,部分用户也指出,RoomMaster在房间分配列表和团体入住登记方面仍有改进空间。
RoomMaster从分散的人工操作方式转向集中式数据管理,因其减少错误、提高酒店运营可靠性而备受赞誉。用户非常欣赏将所有预订、宾客信息和财务数据集中在一个安全... RoomMaster从分散的人工操作方式转向集中式数据管理,因其减少错误、提高酒店运营可靠性而备受赞誉。用户非常欣赏将所有预订、宾客信息和财务数据集中在一个安全平台上的做法,这显著提升了工作流程效率。
酒店从业者提出异议的方面
RoomMaster的报告生成功能虽然实用,但仍被认为有待改进。用户希望在创建和导出报告方面获得更高的效率和效果,这表明改进功能可以简化分析任务。
一些用户指出需要改进用户体验,尤其强调需要消除重复性任务,例如频繁登录,这会影响日常使用该软件的流畅性。
独特功能
评分差异最大的方面
这取决于您的需求。Engisoft 和 roommaster PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Engisoft 提供 8 个经验证的集成合作伙伴,而 roommaster PMS 提供 56 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。roommaster PMS 在易用性方面领先,评分为 4.1/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Engisoft:否。roommaster PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Enginyeria de Software S.A. (ENGISOFT) 的 HT Score 为 0,roommaster 的为 83。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问