The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 256 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Multi-lingual and Multi-Currency Support.
MyComp Srl 表现出色 .
基于 HTR 上 256 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $700/mo | From $300/mo |
| 经验证的评价 | 256 | 0 |
在分析了 256 条经验证的评价后,eviivo 用户最看重其 支持和入职体验, 易于使用且界面直观, 全面的功能集,而 MyComp Srl 用户则强调 。点击任意主题查看评价者的反馈。
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移动功能
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技术和显示问题
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #7 66 条评价 | — |
| 中型(25-74 间客房) ▾ | #14 21 条评价 | — |
| 大型(75-199 间客房) ▾ | #13 5 条评价 | — |
| 超大型(200+ 间客房) | #14 2 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #9 38 条评价 | — |
| 豪华酒店 ▾ | #8 42 条评价 | — |
| 品牌/连锁酒店 ▾ | #9 24 条评价 | — |
| 长住酒店 ▾ | #6 25 条评价 | — |
按区域
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| 北美 ▾ | #6 21 条评价 | — |
| 欧洲 ▾ | #3 194 条评价 | — |
| 亚太 | #25 1 条评价 | — |
| 中东 | #20 2 条评价 | — |
When choosing a channel management system, your hotel needs a solution that offers reliable connectivity, ease of use, and solid support—all within your budget. Both eviivo Suite™ CM and MyGuestCare aim to simplify your operations, but their core focus and strengths differ markedly. eviivo is renowned for its extensive integrations and proven track record, while MyGuestCare offers a more affordable, all-in-one platform. Which aligns better with your hotel’s priorities?
eviivo Suite™ CM is a well-established channel manager with over 231 reviews and a rating of 85.37 on the HotelTechReport (HTR) Score, reflecting a robust and recent user base. Its recent reviews focus on its seamless OTA connectivity, multi-property management, and time savings, giving it a data-backed edge.
Conversely, MyGuestCare has no reviews or ratings on HTR, making it difficult to assess its current user satisfaction or feature performance. Without recent review data, it's hard to gauge whether it can match eviivo’s proven reliability. Do you prioritize a platform with verified user feedback?
If your hotel operates multiple properties, especially across different regions, eviivo’s extensive integrations—over 32 verified partners including major OTAs and booking platforms—make it the clear choice. Its proven track record with vacation rentals, B&Bs, and boutique hotels suggests it excels in diverse property management.
If your hotel is smaller, or you seek an affordable, all-in-one system that combines booking, CRM, and PMS functionalities, MyGuestCare’s lower starting price of $300 might seem attractive. However, with no recent reviews, its actual performance and support quality remain uncertain. If you need a reliable, highly-rated channel manager, eviivo is the safer bet. For integrated management of smaller operations, consider MyGuestCare.
eviivo boasts an impressive ease of use rating of 4.65/5, with many reviews praising its intuitive interface and straightforward onboarding process. Support is highly rated at 4.78/5, with users highlighting quick, helpful assistance and smooth setup.
MyGuestCare, on the other hand, has no publicly available ratings or reviews, leaving its user experience unverified. Given eviivo’s strong recent reviews and proven support, it clearly offers a more confident onboarding and daily management experience. Edge: eviivo.
eviivo offers 15 core features, including multi-lingual support and multi-currency handling—features particularly useful for international operations. It also boasts proven functionalities like real-time calendar sync, rate optimization, and multi-property management.
MyGuestCare provides basic tools like booking engine, CRM, channel management, and PMS, but has no unique features beyond these essentials. With no additional features listed, eviivo’s broader and more specialized toolset provides a clear advantage. Edge: eviivo.
eviivo’s customer support is rated at 4.78/5, with reviews emphasizing quick, empathetic, and knowledgeable assistance. Users often highlight the onboarding process, especially the support agents’ patience and clarity, as critical to their smooth experience.
MyGuestCare has no publicly available support ratings or recent reviews, making it impossible to verify the quality of its customer service. Given eviivo’s documented high support scores, it’s the more dependable choice for ongoing assistance. Edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, TripAdvisor, and Hotelchamp, providing comprehensive distribution reach. Its integrations cover channel management, guest experience, and payment solutions, making it versatile.
MyGuestCare has only 1 verified partner, hotelcube, limiting its connectivity options significantly. For broad, proven OTA and platform integrations, eviivo leaves MyGuestCare far behind. Edge: eviivo.
eviivo’s 231 reviews with a 97% likelihood to recommend and an overall score of 85.37 on the HTR Score demonstrate strong customer satisfaction. Its recent reviews focus on ease of use, reliable support, and tangible time savings, especially from vacation rentals and B&B segments.
MyGuestCare has no reviews or ratings, so there’s no data on user satisfaction or hotel segment preferences. If proven satisfaction matters, eviivo is the clear favorite. Edge: eviivo.
eviivo’s pricing is listed at a base of $700, with no free trial or monthly per-room fee. Its subscription model includes no implementation fee, but the higher starting price may be a consideration for smaller hotels.
MyGuestCare’s base price is $300, with no trial info available, and no detailed pricing structure beyond that. The lack of recent reviews and detailed pricing suggests caution; eviivo’s established pricing reflects transparency. For reliable value, eviivo’s premium appears justified.
eviivo Suite™ CM offers a well-rounded, extensively proven solution, especially suited for hotels with multiple properties, diverse distributions, and international guests. Its high ratings, numerous integrations, and recent reviews establish it as a trusted, reliable tool.
MyGuestCare presents a lower-cost alternative with integrated management features, but its current lack of reviews and limited integrations make it less certain for demanding hotels. If your hotel values established performance and comprehensive connectivity, eviivo remains the better choice.
In summary, if you want a channel manager with a strong track record, broad integrations, and high customer satisfaction, go with eviivo Suite™ CM. If your needs are basic and you’re willing to accept more risk, consider MyGuestCare—but proceed cautiously.
渠道经理 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $700/mo | From $300/mo |
根据 HTR 的产品数据库,eviivo Suite™ CM 和 MyGuestCare 共享 13 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 多币种支持 | ||
| 多种语言 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店从业者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ CM 和 MyGuestCare 共享许多核心 Channel Managers 功能,但各有独特的能力。eviivo Suite™ CM 提供 32 个经验证的集成合作伙伴,而 MyGuestCare 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ CM 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ CM:否。MyGuestCare:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 85,MyComp Srl 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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