The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #7 66 条评价 | #35 1 条评价 |
| 中型(25-74 间客房) ▾ | #14 21 条评价 | #40 0 条评价 |
| 大型(75-199 间客房) ▾ | #13 5 条评价 | — |
| 超大型(200+ 间客房) | #14 2 条评价 | #17 1 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #9 38 条评价 | #34 1 条评价 |
| 豪华酒店 ▾ | #8 42 条评价 | #36 1 条评价 |
| 品牌/连锁酒店 ▾ | #9 24 条评价 | #30 2 条评价 |
| 长住酒店 ▾ | #6 25 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #6 21 条评价 | — |
| 欧洲 ▾ | #3 194 条评价 | — |
| 亚太 | #25 1 条评价 | #19 1 条评价 |
| 中东 | #20 2 条评价 | #16 0 条评价 |
Choosing between eviivo Suite™ CM and Reseliva Booking Engine and Channel Manager System hinges on your hotel’s specific needs and operational focus. Both aim to streamline booking management and enhance distribution, but they differ substantially in features, user experience, and market reach. Your decision should align with your property size, complexity, and strategic goals.
eviivo offers a more established, feature-rich platform with a broader international presence and more recent user feedback. Reseliva, meanwhile, provides a lower-cost, straightforward solution with a highly positive support reputation but a limited number of integrations and reviews.
eviivo Suite™ is a comprehensive channel management system with 231 reviews and recent activity, making it a highly trustworthy choice for hotels seeking extensive capabilities. Reseliva has only 2 reviews, both recent and glowing, but its limited review base reduces confidence in its overall performance.
Both products aim to simplify distribution and booking management, but eviivo’s wider feature set and global reach set it apart. Are you looking for a broad, integrated solution or a more streamlined, budget-friendly option?
If your hotel operates multiple properties, manages complex bookings, or targets international markets, eviivo’s deeper feature set and extensive integrations are likely more beneficial. Its user-friendly interface, high ratings for ease of use (4.65/5), and detailed analytics support growth and operational efficiency.
Conversely, if your hotel is smaller, with a focus on basic distribution and affordability, Reseliva’s lower price point ($300 vs $700 monthly) and simple management interface might suit your needs. Its 5/5 customer support and positive recent reviews suggest a highly responsive solution for straightforward operations.
eviivo’s ease-of-use rating of 4.65/5 reflects its intuitive design, allowing staff to quickly adapt and manage bookings efficiently. Its onboarding process is rated highly (4.65/5), with reviews praising its simplicity, but some mention the need for better mobile functionality.
Reseliva scores slightly lower at 4.5/5 but benefits from a straightforward, user-friendly interface, especially for smaller teams. Its support team’s 5/5 rating and recent positive feedback suggest a smooth onboarding experience.
Edge: eviivo.
eviivo boasts 13 shared features plus 2 unique ones—analytics dashboards and booking performance reports—that Reseliva lacks. These enable comprehensive data analysis, strategic insights, and detailed performance tracking, which are critical for scaling.
Reseliva offers core channel management and booking features but does not include advanced analytics or extensive customization options, limiting its scope for larger or more data-driven hotels.
Edge: eviivo.
eviivo’s support rating of 4.78/5 reflects prompt, helpful assistance praised in many reviews, with clients highlighting its friendly and responsive team. However, some users note support could improve in personalization and mobile support.
Reseliva’s support is rated a perfect 5/5, with recent reviews emphasizing its quick, dedicated assistance and responsiveness. The small user base may contribute to more personalized support, but fewer reviews mean less consistent data.
Edge: Reseliva.
eviivo features 32 verified partners, including major OTAs like Expedia, TripAdvisor, and Hotelchamp, providing extensive connectivity. Reseliva has only 3 verified integrations, with some notable partners like Planet and Eptera.
For hotels relying on broad, reliable OTA connections and ancillary tools, eviivo’s ecosystem offers a significant advantage. Reseliva’s limited integrations may restrict flexibility or expansion.
Edge: eviivo.
eviivo’s reviews, with 231 recent entries and an overall rating of 85.37/100, demonstrate consistent satisfaction across diverse property types, especially vacation rentals and B&Bs. Users praise its ease of use, support, and feature depth.
Reseliva’s 2 reviews, both recent and perfect-rated, reflect high satisfaction among its small user base, but the limited data makes it hard to generalize. Larger hotels or those seeking proven reliability should favor eviivo’s extensive feedback.
Edge: eviivo.
eviivo charges a flat $700 monthly fee with no trial period or free tier, reflecting its enterprise-level features. Reseliva’s pricing starts at $300 per month with a 30-day trial, making it more affordable for smaller hotels.
Cost considerations should align with your hotel’s size, revenue, and feature needs—more complex operations benefit from eviivo’s broader tools, while smaller properties may prefer Reseliva’s budget-friendly approach.
Not ideal if you’re a small property with minimal online distribution needs or limited budget.
Not ideal if you require advanced analytics, extensive integrations, or plan to scale significantly.
eviivo is a more comprehensive, internationally proven platform suited for medium to large properties or those planning substantial growth. Its extensive integrations, advanced features, and robust reviews make it a dependable choice for hotels needing scalable solutions.
Reseliva, on the other hand, offers a simple, affordable way for small properties to manage basic distribution and bookings with exceptional support. Its limited features and integrations make it less suitable for complex or expanding hotel operations.
If your hotel values proven reliability, in-depth analytics, and a broad global reach, go with eviivo. If you seek a straightforward, budget-friendly system with excellent support for small-scale operations, Reseliva could be the better fit.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店从业者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ CM 和 Reseliva Booking Engine and Channel Manager System 共享许多核心 Channel Managers 功能,但各有独特的能力。eviivo Suite™ CM 提供 32 个经验证的集成合作伙伴,而 Reseliva Booking Engine and Channel Manager System 提供 3 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ CM 在易用性方面领先,评分为 4.7/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ CM:否。Reseliva Booking Engine and Channel Manager System:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 85,Reseliva 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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