The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
ResMaster |
|---|---|---|
| 小型(10-24 间客房) ▾ | #7 66 条评价 | — |
| 中型(25-74 间客房) ▾ | #14 21 条评价 | — |
| 大型(75-199 间客房) ▾ | #13 5 条评价 | — |
| 超大型(200+ 间客房) | #14 2 条评价 | — |
按物业类型
| 细分市场 |
|
ResMaster |
|---|---|---|
| 精品酒店 ▾ | #9 38 条评价 | — |
| 豪华酒店 ▾ | #8 42 条评价 | — |
| 品牌/连锁酒店 ▾ | #9 24 条评价 | — |
| 长住酒店 ▾ | #6 25 条评价 | — |
按区域
| 细分市场 |
|
ResMaster |
|---|---|---|
| 北美 ▾ | #6 21 条评价 | — |
| 欧洲 ▾ | #3 194 条评价 | — |
| 亚太 | #25 1 条评价 | — |
| 中东 | #20 2 条评价 | — |
Choosing between eviivo Suite™ CM and ResMaster boils down to understanding what your hotel needs most—robust channel management or revenue optimization through pricing strategies. Both aim to improve your operations, but they diverge significantly in scope and focus. eviivo Suite™ offers a comprehensive, multi-property platform with extensive integrations, while ResMaster emphasizes demand forecasting and rate adjustments. Which problem do you want to solve first: distribution or revenue maximization?
eviivo Suite™ is designed for hoteliers, B&B owners, and vacation rental operators seeking a unified platform to control bookings, channels, and operations. ResMaster, on the other hand, appears more niche, targeting properties looking for advanced revenue management and pricing insights. Given the data, which solution aligns better with your hotel's growth plans?
eviivo Suite™ and ResMaster serve different core functions that cater to varying hotel operational needs. eviivo excels in channel management, digital distribution, and property oversight, making it ideal if your team struggles with overbookings or managing multiple booking platforms. ResMaster focuses on pricing strategies, demand forecasting, and revenue maximization, suited for hotels aiming to fine-tune their rates and optimize profitability.
eviivo boasts a rating of 85.37 on the HTR Score, backed by 231 recent reviews, with a 97% likelihood to recommend. ResMaster’s review count is zero, and it scores no rating, suggesting limited user feedback and a weaker position in the market. Given the recent and more numerous reviews, eviivo’s data is more reliable—making it the stronger choice overall. Are you prioritizing distribution or revenue management?
If your hotel needs a reliable, all-in-one channel management system with extensive integrations and multi-property management, go with eviivo Suite™. Its 15 exclusive features—such as PMS connectivity, inventory management, multi-lingual support, and real-time OTA integrations—are tailored for hotels that want to streamline distribution and reduce administrative overhead.
If your team’s primary focus is on adjusting rates based on market demand, analyzing reviews for customer insights, and driving revenue through strategic pricing, ResMaster might appeal. However, with no available reviews or features detailed beyond its analytics, eviivo’s proven track record and feature richness make it the clear choice for most hotels seeking both distribution and operational control.
eviivo Suite™ scores highly in ease of use, with a rating of 4.65 out of 5, and users frequently praise its intuitive interface and straightforward onboarding process. Support and onboarding ratings are similarly high at 4.78, with reviews highlighting helpful onboarding agents and quick technical assistance. Many users say the platform simplifies complex processes, even for non-tech-savvy staff.
ResMaster offers no user ratings or feedback, making it impossible to assess its usability. Without established review data or user sentiment, we cannot confidently compare ease of use. Therefore, edge: eviivo Suite™.
eviivo Suite™ provides 15 unique features, including PMS connectivity, bulk updates, 2-way real-time integrations, channel self-mapping, support for weekly/monthly rates, inventory management, integrated payments, multi-currency, and analytics dashboards. These features cover comprehensive operational needs, making daily management more efficient and less error-prone.
ResMaster’s feature set remains unspecified beyond its focus on demand forecasts and review analysis, with no available details on additional functionalities. Given eviivo’s concrete feature list and proven utility, it clearly offers a richer, more actionable toolkit. Edge: eviivo Suite™.
eviivo’s support and onboarding ratings are impressive, sitting at 4.78 out of 5, with reviews praising responsive, knowledgeable agents who facilitate a smooth setup. Clients report feeling well-supported during onboarding and daily operations, which is crucial for ongoing success.
ResMaster’s support ratings and review details are absent, giving no indication of customer service quality. Without user feedback, we must rely on eviivo’s proven support track record. Edge: eviivo Suite™.
eviivo boasts 32 verified integration partners, including major OTAs like Expedia, Tripadvisor, and Hotelchamp. Its extensive partner network, including experience hotel and D-Edge, ensures your hotel can connect to most platforms and services needed for efficient distribution.
ResMaster has no listed integrations or verified partners, limiting its potential connectivity. For a hotel that relies on diverse booking channels, eviivo’s broad integration ecosystem provides a significant advantage. Edge: eviivo Suite™.
eviivo’s reviews are recent, with 25 in the last six months, and show a high likelihood of recommendation at 97%. Hotels across segments, especially vacation rentals and B&Bs, praise its ease of use, support, and operational efficiency. Smaller properties and boutique hotels frequently mention increased visibility and time savings.
ResMaster lacks any review data, so there’s no way to gauge user satisfaction or hotel ratings. The absence of reviews indicates a weak market presence or limited user base, making eviivo’s reputation the more credible indicator of quality. Therefore, edge: eviivo Suite™.
eviivo Suite™ charges a fixed monthly fee of $700, with no trial, freemium, or alternative pricing models listed. This transparent pricing provides clarity but may be steep for very small hotels or properties on tight budgets.
ResMaster’s pricing details are not available publicly, which could suggest a customized or enterprise-level fee structure. Without clear pricing, evaluating value is difficult, but given eviivo’s established pricing and features, its cost appears justified for its offerings.
eviivo Suite™ stands out as a well-established, feature-rich channel management system backed by extensive user feedback and recent reviews. Its core strengths lie in multi-property management, integrations, ease of use, and support, making it suitable for a broad range of hotel types.
ResMaster appears more specialized, focusing on revenue optimization through AI and analytics, but lacks the market presence and user data to back its claims. For most hotels, especially those needing distribution control alongside revenue strategies, eviivo offers a safer, more proven choice.
If your mission is to simplify distribution and streamline operations, eviivo Suite™ is the clear winner. Choose ResMaster if your focus is on advanced pricing and demand forecasting, but be aware of limited review data and integrations. Ultimately, the decision depends on your hotel’s specific priorities—distribution or revenue.
Given the data, eviivo Suite™ is the recommended option for most hotels, especially those seeking a comprehensive, well-supported channel management platform with recent, positive reviews.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店从业者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ CM 和 ResMaster 共享许多核心 Channel Managers 功能,但各有独特的能力。eviivo Suite™ CM 提供 32 个经验证的集成合作伙伴,而 ResMaster 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ CM 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ CM:否。ResMaster:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 85,ResMaster 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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