The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing the right property management system (PMS) is critical for your hotel's efficiency, guest experience, and revenue. Both eviivo Suite™ and GRAND PMS aim to simplify operations, but they approach this goal differently. eviivo boasts a well-established platform with a large, recent review base, while GRAND is a newer entrant with no public reviews yet. How these differences influence your decision depends on your hotel’s size, complexity, and specific needs.
eviivo Suite™ is a cloud-based platform designed for a variety of hospitality businesses, notably independent hotels, B&Bs, vacation rentals, and small hotel groups. Its extensive feature set—such as channel management, revenue tools, guest communication, and online check-in—has earned it a large user base and high ratings, especially in recent months. In contrast, GRAND PMS is a newer, integrated system built to serve hotels and venues seeking a streamlined, all-in-one solution with AI-powered automation. With no public reviews available, its real-world performance and user experience remain unverified.
The key difference is eviivo’s proven reliability and broad integration network, while GRAND emphasizes modern automation and cross-department collaboration. Your choice hinges on whether you prioritize a trusted, established platform with a strong reputation or a newer, potentially more innovative system that’s yet to be validated by users.
If your hotel needs a mature, extensively tested PMS with a proven track record—especially if you operate a vacation rental, B&B, or boutique hotel—go with eviivo. Its 191 reviews, including recent ones, attest to its ease of use, support, and feature richness. For hotels that value comprehensive integrations, automated guest messaging, and a strong regional presence, eviivo is the safer bet.
If you are a larger hotel or venue looking for a unified platform that combines bookings, event management, and internal workflows in one streamlined system, GRAND may appeal. Its focus on AI automation and modern interface could benefit tech-savvy teams, but without user reviews, its actual performance remains untested.
eviivo Suite™ has a high ease-of-use rating of 4.43/5 based on 191 reviews, with many users praising its intuitive interface and onboarding support. Customers frequently mention how quickly their staff adapts and how the platform simplifies complex operations, with support staff often highlighted for their responsiveness. Its mobile app is also rated positively, allowing management from anywhere.
GRAND PMS, on the other hand, is a recent release with no publicly available user ratings or reviews. Its modern design promises ease, but without user feedback or real-world examples, it’s impossible to compare usability directly.
Edge: eviivo Suite™.
eviivo Suite™ offers a comprehensive suite of 37 features exclusive to it, including channel management, revenue and occupancy reports, payment processing, guest communication, online check-in/out, group functionality, and mobile apps. These features are backed by real user feedback highlighting their impact on operational efficiency.
GRAND PMS, despite its promising description, has no publicly available feature list or user reviews. Its emphasis on AI automation and integration is noted, but without concrete examples or numbers, we cannot confirm the scope or effectiveness.
Edge: eviivo Suite™.
eviivo boasts a strong customer support rating of 4.42/5, with reviews emphasizing rapid, helpful assistance during onboarding and ongoing use. Customers frequently mention support staff like Mr. Guetif and Xavier as key to maximizing platform benefits, particularly during system setup.
GRAND PMS has no public reviews or ratings, making it impossible to assess support quality. While its modern design suggests a focus on user experience, the lack of feedback is a significant drawback.
Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Airbnb, and global distribution systems. This extensive network helps your hotel manage reservations and visibility across channels efficiently.
GRAND PMS currently offers no publicly listed integrations or partner connections. Its ability to connect with other tools and platforms remains unverified.
Edge: eviivo Suite™.
eviivo’s recent reviews (20 in the last 6 months) highlight a 95% likelihood of recommendation, with an overall rating of 0.93/5, translating to high satisfaction among independent hotels, B&Bs, and vacation rentals. Users praise its ease of use, support, and feature set for small to mid-sized properties.
GRAND PMS has no public reviews, ratings, or user feedback, so we cannot determine how hoteliers perceive its performance or value.
Edge: eviivo Suite™.
eviivo costs $700 per month, with no additional implementation or setup fees. Its straightforward pricing makes budgeting easier for small and medium-sized hotels.
GRAND PMS is priced at $900 per month, with no mention of setup fees or discounts. Its higher price point might reflect its integrated, AI-driven features but must be justified by proven performance.
Not ideal if your hotel relies on highly customized workflows or requires extensive industry-specific features not available in eviivo.
Not ideal if your hotel requires a proven track record, extensive third-party integrations, or if you prefer a platform with a large user base and support network.
The core difference lies in their maturity: eviivo is a proven, feature-rich platform backed by hundreds of reviews and a strong regional presence, making it a reliable choice for most small to mid-sized hotels. GRAND PMS is an emerging solution emphasizing automation and modern design, but with no user feedback yet, its long-term viability remains uncertain.
Choose eviivo if your priority is a trusted, well-supported system with proven results, especially if your property is a vacation rental, B&B, or boutique hotel. Its extensive integrations, ease of use, and recent positive reviews make it a safe investment.
Opt for GRAND if you operate a larger venue or event space and want to experiment with AI-driven automation and a unified platform. Be prepared for a higher risk, as user experiences and performance details are not publicly available.
In conclusion, for most hoteliers evaluating these options today, eviivo Suite™ is the more dependable and validated solution, with a clear track record of satisfied users and robust features. GRAND PMS may appeal in the future once its user base and real-world results are established and reviewed.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 GRAND PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 GRAND PMS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。GRAND PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,GRAND 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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