The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 1,024 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eviivo 表现出色 在 响应式客户支持 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Payment processing.
Yanolja Cloud Solution 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (3.0/5) ,拥有独特功能如 On premise.
基于 HTR 上 1,024 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $700/mo | From $100/mo |
| 经验证的评价 | 208 | 816 |
在分析了 1,024 条经验证的评价后,eviivo 用户最看重其 响应式客户支持, 入职专业知识, 技术效率,而 Yanolja Cloud Solution 用户则强调 易于使用且界面友好, 可靠性和效率提升, integration and real-time synchronization。点击任意主题查看评价者的反馈。
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响应式客户支持
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易于使用且界面友好
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入职专业知识
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可靠性和效率提升
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技术效率
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Integration and real-time synchronization
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预订和预约效率
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POS系统性能
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改进建议
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报告和分析功能增强
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定制和功能开发
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高级功能请求
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移动应用性能
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #15 54 条评价 | #2 492 条评价 |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | #6 174 条评价 |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | #10 14 条评价 |
| 超大型(200+ 间客房) | #18 2 条评价 | #37 1 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #19 41 条评价 | #3 264 条评价 |
| 豪华酒店 ▾ | #16 38 条评价 | #2 416 条评价 |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | #5 131 条评价 |
| 长住酒店 ▾ | #10 18 条评价 | #5 41 条评价 |
按区域
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| 北美 ▾ | #15 39 条评价 | #16 45 条评价 |
| 欧洲 ▾ | #6 142 条评价 | #26 16 条评价 |
| 亚太 ▾ | #33 2 条评价 | #1 635 条评价 |
| 中东 ▾ | #29 1 条评价 | #3 15 条评价 |
When choosing a property management system (PMS), your hotel needs reliable tools to streamline operations, improve guest experience, and boost revenue. Both eviivo Suite™ PMS and Yanolja Property Management System aim to solve these core problems but diverge significantly in features, user experience, and market presence. Considering the recent reviews, one platform clearly outperforms the other in overall reliability and user satisfaction. Are you ready to pick the more proven solution?
eviivo Suite™ and Yanolja Cloud Solution are designed to automate and simplify hotel operations, but they approach this goal differently. eviivo is more established globally with a larger user base and more reviews, especially recent ones, indicating stronger market confidence. Yanolja offers a robust on-premise system with deep integration capabilities but has fewer recent user reviews and a narrower geographic presence. Which platform better suits your specific operational needs?
If your hotel needs a broad feature set, extensive integrations, and a reputation for responsive support, eviivo Suite™ is the clear choice. It’s ideal for independent properties, vacation rentals, and small chains seeking a comprehensive, easy-to-use platform with strong customer backing.
If your hotel prioritizes on-premise control, deep integration with POS and revenue management, and operates in regions where Yanolja’s presence is strong, then Yanolja Cloud Solution might be better suited. However, for most hotels looking for a reliable, scalable cloud solution backed by recent, positive reviews, eviivo takes the lead.
eviivo Suite™ scores a 4.43/5 in ease of use based on user reviews, with many praising its intuitive interface and quick onboarding experience. Users frequently mention how staff adoption is straightforward thanks to guided onboarding and accessible training materials, though some suggest mobile app improvements.
Yanolja Cloud Solution outperforms with a 4.77/5 rating, with reviews highlighting its simple, user-friendly design and fast staff adoption. Users appreciate its seamless integration between modules and responsiveness during daily operations.
Edge: Yanolja Cloud Solution.
eviivo offers a comprehensive suite with 51 unique features, including channel management, revenue optimization, online booking engine, guest CRM, automated reminders, and mobile app support. Its extensive feature set supports a wide range of hospitality operations, particularly for independent and vacation rental properties.
Yanolja provides only one exclusive feature, on-premise deployment, but integrates with 157 verified partners, including Xero, QuickBooks, and POS systems, reinforcing its operational strength. Its core focus is on real-time control and automation, though it lacks the breadth of features eviivo offers.
Edge: eviivo Suite™.
eviivo's support scores a 4.42/5, with reviews emphasizing quick, friendly, and helpful responses during onboarding and problem resolution. Hoteliers frequently mention their strong support team, with some praising dedicated account managers.
Yanolja excels further, with a 4.79/5 rating, and reviews describing its support as highly responsive and proactive. Users often cite personalized assistance, especially during transitions, as a major benefit.
Edge: Yanolja Cloud Solution.
eviivo boasts 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, along with specialized channel managers and revenue tools. Its integrations facilitate seamless distribution and management across multiple channels.
Yanolja offers a significantly larger integration network with 157 verified partners, including Xero, QuickBooks, and POS solutions, allowing extensive operational automation. Its deep ecosystem supports complex workflows and advanced reporting.
Edge: Yanolja Cloud Solution.
eviivo's 191 reviews yield an overall rating of 0.93/5, with many recent reviews criticizing customer service and technical issues. Hoteliers in the UK and Europe, especially small B&Bs and vacation rentals, appreciate its ease of use but often note inconsistent support.
Yanolja’s 662 reviews give it a 4.25/5 overall, with recent feedback highlighting its stability, ease of adoption, and support quality. Hotels across multiple segments, especially resorts and larger properties, rate it higher for reliability and functionality.
Edge: Yanolja Cloud Solution.
eviivo’s base price is $700/month, with no free tier or trial, making it a more substantial investment. Yanolja's base price starts at $100/month, also without a trial, offering a more affordable entry point.
Pricing varies based on property size and features, but the significant difference in starting costs makes Yanolja appealing for smaller budgets or hotels seeking a more cost-effective solution.
Not ideal if your hotel operates solely on-premise or requires a lightweight, simple system.
Not ideal if your hotel prefers a cloud-only approach or requires a highly customizable, feature-rich platform like eviivo.
eviivo Suite™ is a comprehensive, cloud-based PMS with a large, active user base and extensive features that streamline operations and improve guest communication. Its recent reviews emphasize ease of use, solid support, and proven success in diverse property types.
Yanolja Cloud Solution offers a robust on-premise system with superior integration and control, favored by larger resorts and properties prioritizing data security and operational automation. Its support and stability are highly praised, but it has fewer recent user reviews, indicating a slightly narrower market focus.
If your hotel values a feature-rich cloud platform with a strong support team and modern integrations, eviivo is the safer, more tested choice. Conversely, if you need a reliable, on-premise system with deep control and integration options, Yanolja is worth considering—though for most hotels, eviivo’s recent user feedback makes it the superior option.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $700/mo | From $100/mo |
根据 HTR 的产品数据库,eviivo Suite™ PMS 和 Yanolja Property Management System 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 交付过程 | ||
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| 收益管理模块 | ||
| 日历视图 | ||
| 辅助收入跟踪 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 40 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
排名更高的方面
独特功能
酒店从业者喜爱的方面
许多评论都强调了该系统的用户友好型设计,这使得新员工能够轻松上手,快速掌握使用方法。直观的界面简化了日常操作,尤其是在预订和计费流程方面。
Yanolja 因其可靠性而备受赞誉,用户称赞其系统稳健可靠,能够提升部门效率和准确性。该平台在简化前台和收益管理方面的支持尤其受到重视。
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
酒店从业者提出异议的方面
虽然该系统在运行效率方面表现出色,但用户经常要求提供更高级的报告选项和可自定义的仪表板,以便更好地监控性能并支持决策过程。
用户期待某些高级功能,例如 WhatsApp 发票和更深入的 CRM 集成,能够进一步增强与客户的沟通和运营效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 Yanolja Property Management System 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 Yanolja Property Management System 提供 157 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Yanolja Property Management System 在易用性方面领先,评分为 4.8/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。Yanolja Property Management System:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,Yanolja Cloud Solution 的为 92。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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