The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
HostWare |
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
|
HostWare |
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
HostWare |
|---|---|---|
| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
When choosing a property management system, your hotel needs a tool that simplifies operations, boosts revenue, and enhances guest experiences. eviivo Suite™ by eviivo and Hosware FRO by HostWare both aim to solve these challenges but diverge significantly in features, market presence, and user reviews. With eviivo’s more extensive review base and recent positive feedback, it currently offers a more reliable solution for hoteliers seeking comprehensive management.
Are you ready to discover which system best fits your property’s needs?
Both eviivo Suite™ and Hosware FRO target hotel owners and property managers aiming to optimize reservations and revenue. eviivo Suite™ is an all-in-one cloud platform with extensive features, including channel management, booking engine, guest communication, and automation, designed for properties of all sizes. In contrast, Hosware FRO primarily focuses on revenue management through advanced pricing algorithms, making it ideal for hotels prioritizing dynamic pricing and occupancy optimization.
However, eviivo Suite™ has a proven track record with over 191 reviews, a high NPS score, and recent positive feedback, making it more dependable for daily hotel operations. Hosware FRO, with no recent reviews or user ratings available, remains less proven in real-world hotel environments.
Does your hotel need a comprehensive management platform or a specialized revenue tool? The choice hinges on whether you prioritize operational control or revenue maximization.
If your hotel needs a full-featured property management platform that handles reservations, guest communication, billing, housekeeping, and multi-channel integration, eviivo Suite™ is the clear choice. Its extensive feature set and global presence support diverse property types, from B&Bs to resorts, making it suitable for growing or multi-property portfolios.
On the other hand, if your primary focus is sophisticated revenue management, real-time pricing, and occupancy optimization, Hosware FRO's algorithms may appeal. However, with no reviews or user feedback, its proven effectiveness remains uncertain.
Given eviivo’s extensive market presence and recent positive reviews, it’s the safer option for hoteliers seeking reliability and a comprehensive system.
eviivo Suite™ boasts a 4.43 out of 5 ease-of-use rating, supported by a user-friendly interface, onboarding support, and a mobile app that facilitates management from anywhere. Its interface is refined based on hundreds of reviews, with users praising its intuitive workflows and helpful onboarding.
Hosware FRO, lacking review data and user feedback, provides no concrete information on usability or onboarding. Its complexity and learning curve are unknown, making it difficult to assess whether your team would adapt quickly.
Edge: eviivo Suite™.
eviivo Suite™ offers 51 unique features, including channel management, revenue tracking, payment processing, guest CRM, email marketing, online check-in/out, task management, and automation tools. Its extensive integrations with 32 verified partners, like Expedia and Booking.com, enhance its operational capabilities.
Hosware FRO's feature set appears limited to revenue management and pricing algorithms, with no additional modules or integrations listed. Its narrower scope may restrict its utility outside revenue optimization.
Edge: eviivo Suite™.
eviivo’s support scores a 4.42 out of 5, with recent reviews highlighting responsive, helpful service. Customers frequently mention their support team’s quick response and onboarding assistance, critical for smooth implementation.
Hosware FRO has no publicly available reviews or support ratings, leaving its support quality unknown. Without user feedback, you cannot be confident in its post-sale service.
Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major OTAs, experience platforms, and payment providers, ensuring broad connectivity for your property. These integrations support real-time synchronization, online bookings, and automated updates across channels.
Hosware FRO reports no verified integrations, limiting its connectivity options. Without integration capabilities, it may require manual updates, reducing efficiency.
Edge: eviivo Suite™.
eviivo Suite™ has a high user rating, with a 4.43/5 ease of use, 4.42/5 customer support, and 191 reviews, including recent ones from the last six months. Hotels across segments—especially vacation rentals and B&Bs—commend its reliability, features, and support.
Hosware FRO has no user ratings or recent reviews, so its perceived value remains unverified. Hoteliers seeking proven solutions are unlikely to favor an unreviewed product.
Edge: eviivo Suite™.
eviivo Suite™ charges a flat $700 monthly fee, with no free tier or trial available. The pricing is transparent but may be a consideration for smaller properties or those with tight budgets.
Hosware FRO’s pricing details are unavailable, making direct comparison impossible. Lack of pricing transparency suggests it may be more suited for larger operations or those willing to negotiate.
Not ideal if you prefer a free or low-cost solution or only need basic revenue management.
Not ideal if you need a full property management system, guest communication tools, or integrations.
eviivo Suite™ is a complete, proven property management platform with extensive features, integrations, and a strong user base. Its recent reviews and high ratings make it a dependable choice for hoteliers seeking operational control and growth.
Hosware FRO offers targeted revenue management features but lacks review data and integration options, making its real-world effectiveness uncertain. It’s more suited for hotels already equipped with other PMS solutions and primarily focused on pricing optimization.
Choose eviivo Suite™ if you want a trusted, comprehensive property management system with proven support and recent positive feedback. Opt for Hosware FRO only if your key priority is revenue management and you have existing systems in place, understanding its limited scope and unverified user experience.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 Hosware FRO 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 Hosware FRO 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。Hosware FRO:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,HostWare 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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