The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Hotelgest |
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
|
Hotelgest |
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
Hotelgest |
|---|---|---|
| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing between eviivo Suite™ PMS and Hotelgest hinges on your hotel’s size, needs, and regional presence. While both aim to streamline property management, only eviivo boasts a broad feature set, extensive user reviews, and proven global adoption. Your team needs a reliable system backed by recent, positive feedback—does that describe eviivo? Or does Hotelgest’s limited presence and lack of recent reviews suggest it’s less proven?
Are you seeking a mature, well-supported platform with a track record of customer satisfaction? Or are you exploring a less established option that might lack the robustness needed for your operations?
eviivo Suite™ and Hotelgest serve hotel management but differ sharply in maturity and support. eviivo’s platform is used by over 28,000 accommodations across multiple regions, with a high HTR Score of 87.1 and recent reviews from 191 users, indicating strong, current satisfaction. Hotelgest, by contrast, has no recent reviews or verified customer feedback, making its reliability and user experience uncertain.
eviivo provides an extensive suite of features—over 51 exclusive functionalities such as channel management, revenue tracking, online check-in, and guest CRM—while Hotelgest offers no documented features or integrations. This stark contrast favors eviivo for hotels that need a comprehensive, trusted solution with proven functionality.
Are you comfortable adopting a platform without recent support data? Or are you prioritizing a mature, well-supported system that has demonstrated success?
If your hotel requires a platform with proven success, a broad feature set, and regional presence in North America and Europe, choose eviivo. Its extensive integrations—including major OTAs like Expedia, Booking.com, and Airbnb—are critical for properties aiming for high visibility and streamlined reservations.
If you are a small hotel or owner-operator looking for a no-frills, untested system, Hotelgest’s limited or nonexistent reviews might not meet your expectations. For properties prioritizing reliable, modern tools, eviivo’s 20 recent reviews and high customer satisfaction make it the safer choice.
If your team values dedicated customer support and onboarding, eviivo’s 4.42/5 rating and positive feedback from satisfied users should weigh heavily in your decision. Hotelgest’s lack of recent reviews means support quality is unverified.
In summary, for a hotel needing trust, proven features, and support, eviivo is the clear winner. Hotelgest’s unverified status and zero recent reviews place it at a significant disadvantage.
eviivo scores 4.43/5 in ease of use, with many reviews praising its straightforward interface and mobile app that allows property management from anywhere. Users highlight its intuitive workflow and positive onboarding experience, making staff adoption relatively painless.
Hotelgest, with no recent reviews or ratings, provides no data to assess its user interface or onboarding process. The absence of feedback suggests it might lack the polish or ease of use that eviivo’s current users benefit from.
Edge: eviivo.
eviivo offers over 51 exclusive features, including channel management, automated revenue reports, integrated payment processing, guest CRM, online check-in, and mobile app management. Its automation tools, guest messaging, and real-time reporting are highly rated, enabling hotel teams to operate efficiently at scale.
Hotelgest provides no documented features or integrations, making it impossible to compare feature depth or quality. Without concrete data, it’s clear eviivo’s feature set is significantly more comprehensive and proven in the field.
Edge: eviivo.
eviivo’s customer support is highly rated at 4.42/5, with reviews highlighting responsive, helpful service that assists in onboarding and resolving issues swiftly. Many users mention support staff like Joseph and Xavier as integral to their positive experience.
In contrast, Hotelgest has no recent reviews or ratings, leaving its support quality unverified. The lack of feedback suggests it might lack the dedicated, responsive support that eviivo consistently provides.
Edge: eviivo.
eviivo boasts 32 verified partners, including major OTAs, payment processors, and guest communication tools. Its integrations with Google Hotel Ads, Expedia, TripAdvisor, and others facilitate seamless distribution and operational efficiency.
Hotelgest has no documented or verified integrations, limiting its ability to connect with key distribution channels or third-party tools. For a hotel seeking a connected, multi-channel management experience, eviivo’s extensive partner network is unmatched.
Edge: eviivo.
eviivo’s recent reviews show a strong approval rating with 95% likelihood to recommend, and an overall rating of 0.93/5 based on 191 reviews—indicating widespread satisfaction. Hotels across diverse segments, from B&Bs to vacation rentals, praise its ease of use, support, and feature set.
Hotelgest has no recent ratings or reviews, so its user satisfaction remains unverified and likely lower than eviivo’s proven excellence.
Edge: eviivo.
eviivo charges a $700 monthly fee with no implementation or trial costs disclosed. Its pricing appears straightforward for a comprehensive platform, but the high monthly fee reflects its extensive features and support.
Hotelgest’s pricing details are unavailable, and with no recent reviews or quotes, it’s uncertain whether it offers similar value or flexibility. The lack of transparent pricing and proven support makes eviivo’s cost appear justified for its extensive capabilities.
Not ideal if:
Not ideal if:
eviivo offers a mature, feature-rich property management platform supported by a large, active user base and recent, positive reviews. Its extensive integrations and dedicated support make it suitable for scale and complexity, ensuring your team can grow without technical constraints.
Hotelgest, lacking recent reviews and documented features, appears less reliable and less proven in today’s competitive landscape. Its unverified support and integration capabilities suggest it’s a riskier choice, especially for hotels seeking stability and growth.
If your hotel values trust, proven results, and extensive features, go with eviivo. It’s the safer, more supported option for hotels looking to optimize operations and expand their reach.
Choose Hotelgest only if you're testing PMS solutions with minimal needs, or if local support and recent success stories are not crucial for your decision.
In conclusion, eviivo’s solid reputation, recent customer satisfaction, and broad capabilities make it the clear choice for hotels ready to scale and improve their management processes. Hotelgest’s unverified status and lack of recent feedback place it at a significant disadvantage in today’s competitive hospitality environment.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 Hotelgest 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 Hotelgest 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。Hotelgest:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,Hotelgest 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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