The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing the right property management system (PMS) is critical for your hotel's operational efficiency and guest satisfaction. Both eviivo Suite™ PMS and HS/3 aim to streamline management, but their approaches and market presence vary significantly. eviivo offers a comprehensive, well-reviewed platform, while HS/3 remains relatively untested in the market. With more recent and plentiful reviews, eviivo clearly leads in reliability and user trust.
eviivo Suite™ PMS is an established, cloud-based platform tailored to a wide variety of accommodations, including B&Bs, vacation rentals, and small hotels. It boasts a robust feature set—over 51 unique capabilities—and a high customer satisfaction score. HS/3, meanwhile, is a newer, less-reviewed system with no recent user feedback, making its reliability uncertain. Both target hotel operations but diverge sharply in their maturity and proven effectiveness.
eviivo’s strength lies in its extensive integrations, user-friendly interface, and active customer support, making it suitable for properties needing a full-featured PMS with proven results. HS/3 appears to be more limited in its current market presence, with no available reviews or verified integrations, raising questions about its scalability and support. Are you comfortable choosing a less proven system?
If your hotel needs a tested, feature-rich PMS with strong online booking and guest communication tools, eviivo is the clear choice. Its 191 reviews, with 20 in the last six months, and a 95% likelihood to recommend, showcase consistent user satisfaction. It’s ideal for independent hotels, B&Bs, vacation rentals, and multi-property portfolios that require reliable automation and integrations.
Conversely, if your hotel primarily seeks a simple, early-stage management solution with minimal online presence and no current reviews, HS/3 might be considered. However, the lack of recent feedback or verified integrations makes it less suitable for hotels aiming for operational reliability and growth. Do you want to risk adopting an untested platform?
eviivo has earned a 4.43 out of 5 in ease of use, with high onboarding and support ratings. Users praise its intuitive interface and mobile app, which allows management from anywhere, and mention that staff adoption is smooth after implementation. HS/3’s user experience remains untested publicly, with no reviews or ratings available, making it impossible to gauge its ease of use.
Given the detailed positive feedback, eviivo’s interface and onboarding process strongly favor user adoption. Edge: eviivo Suite™ PMS.
eviivo offers over 51 features exclusive to its platform, including channel management, revenue management, automated email marketing, guest CRM, online check-in/out, and integrated payments. It also supports multi-currency, multi-lingual operations, and automation tools like housekeeping mobile apps and real-time reporting.
HS/3 provides basic reservation and check-in functionalities but lacks the extensive feature set and integrations that eviivo offers. Its limited capabilities may not suffice for hotels seeking automation and detailed management tools. Edge: eviivo Suite™ PMS.
eviivo’s customer support scores 4.42 out of 5, with recent reviews highlighting prompt, helpful assistance during onboarding and ongoing use. Hoteliers frequently mention that support staff resolve issues quickly, which is critical when optimizing operations.
HS/3 has no publicly available reviews or support ratings, raising concerns about post-sale assistance. Without verified support feedback, the risk of unresolved issues increases. Edge: eviivo Suite™ PMS.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, as well as payment processors and channel managers. These integrations facilitate real-time synchronization, reducing manual workload.
HS/3 has no verified integrations listed, limiting its compatibility and flexibility. The absence of third-party connections suggests it may not support complex, multi-channel operations. Edge: eviivo Suite™ PMS.
eviivo’s 191 reviews and recent positive feedback reflect a high user rating, with a 95% recommendation rate. Property types ranging from vacation rentals to boutique hotels praise its ease of use, automation, and customer support.
HS/3, lacking reviews altogether, cannot be rated by hoteliers. Its untested nature offers no assurance of satisfaction or performance. Edge: eviivo Suite™ PMS.
eviivo’s pricing starts at $700 monthly, with no free tier or trial; it is a flat-rate fee. HS/3 does not publicly disclose pricing, which may indicate variable or custom quotes, complicating budget planning.
Given the transparency and established pricing of eviivo, hoteliers can better assess value upfront. The lack of pricing info for HS/3 leaves uncertainty about ROI.
Not ideal if your hotel operates with fewer than five rooms or prefers a low-cost, minimal management system.
Not ideal if you require advanced automation, integrations, or a proven track record of customer satisfaction.
eviivo Suite™ PMS provides a mature, feature-rich platform with extensive integrations, highly positive recent reviews, and strong support. It is suited for properties seeking reliability, automation, and growth.
HS/3, despite its potential, remains untested, with no recent feedback or verified integrations, making it a risky choice for hotels aiming for operational stability. If you prioritize proven solutions, eviivo is the clear recommendation.
Hotels that need a reliable, well-supported PMS should go with eviivo for its proven track record, comprehensive features, and active user base. If your hotel is just beginning or has minimal digital needs, HS/3 might be worth exploring, but caution is advised.
For hotels ready to scale, improve guest communication, and automate operations, eviivo’s platform offers a clear advantage. HS/3’s unverified status and lack of recent reviews suggest it’s not yet ready for serious hotel management.
In summary, if your priority is security, extensive features, and proven customer satisfaction, choose eviivo Suite™ PMS. For those willing to accept a higher risk with limited information, HS/3 may be considered, but its untested status makes it an uncertain investment.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 HS/3 (acq Mews) 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 HS/3 (acq Mews) 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。HS/3 (acq Mews):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,HS/3 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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