The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 208 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Payment processing.
KrossBooking 表现出色 .
基于 HTR 上 208 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $700/mo | Contact sales |
| 经验证的评价 | 208 | 0 |
在分析了 208 条经验证的评价后,eviivo 用户最看重其 响应式客户支持, 入职专业知识, 技术效率,而 KrossBooking 用户则强调 。点击任意主题查看评价者的反馈。
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响应式客户支持
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入职专业知识
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技术效率
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预订和预约效率
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改进建议
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定制和功能开发
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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KrossBooking |
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| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
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KrossBooking |
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| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
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KrossBooking |
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| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing between eviivo Suite™ PMS and KrossBooking hinges on your hotel’s specific needs and resources. Both aim to streamline operations and maximize revenue, but their approaches and maturity levels differ significantly. eviivo’s longstanding presence and extensive features make it a robust choice, while KrossBooking’s lack of reviews and limited regional presence raise questions about its reliability.
If your priority is proven performance backed by a strong user base, eviivo clearly leads. Are you prepared to take a chance on a newer platform with no reviews? Let’s explore how these products compare across critical areas.
eviivo Suite™ is an established, full-featured PMS with over 191 reviews and a recent surge of feedback indicating ongoing user satisfaction. It offers a broad suite of functionalities, from channel management to guest communication, all proven to enhance operational efficiency. Conversely, KrossBooking has zero reviews and no demonstrated market presence, making it difficult to assess its effectiveness or reliability.
eviivo’s reviews highlight its ease of use, robust support, and high satisfaction scores, whereas KrossBooking’s lack of data leaves its capabilities and customer experience unverified. Are you comfortable adopting a platform with no proven track record? The choice may come down to risk appetite and the importance of proven performance.
If your hotel needs a comprehensive, reliable PMS with a global footprint and proven customer support, go with eviivo. It’s ideal for independent hotels, B&Bs, vacation rentals, and multi-property portfolios that require extensive features like channel management, revenue tracking, and guest CRM.
However, if your hotel is a small, experimental operation seeking to modernize with minimal upfront commitment, KrossBooking might appeal—though its lack of reviews and regional presence make this a risky choice. For established properties aiming for operational stability, eviivo’s proven track record is the clear winner.
eviivo’s UI is rated 4.43/5 and is praised for its onboarding process rated 4.38/5, making it accessible for staff at all levels. Its mobile app further simplifies management from anywhere, with reviews highlighting its straightforward operation. Conversely, KrossBooking’s interface and user experience are unreviewed, leaving usability assumptions unsubstantiated.
Given eviivo’s high ratings and active customer support, it provides a smoother onboarding and daily management experience. Edge: eviivo.
eviivo boasts 51 unique features, including channel management, revenue tools, payment processing, guest CRM, automated messaging, and integrations with major OTAs like Expedia, Booking.com, and Airbnb. It also offers modules for housekeeping, group bookings, and digital registration—capabilities that are absent in KrossBooking.
With no verified features or integrations listed for KrossBooking, eviivo’s feature set clearly outpaces, offering more versatility and tools to optimize your operations. Edge: eviivo.
eviivo’s support scores 4.42/5, with reviews consistently praising its responsiveness and helpfulness, especially during onboarding. Customers often describe their support staff as attentive and solution-oriented, which is critical for smooth implementation.
KrossBooking has no available reviews or support ratings, making it impossible to assess its service quality. For peace of mind and reliable assistance, eviivo’s support is the superior choice. Edge: eviivo.
eviivo offers 32 verified integrations with booking engines, OTAs, and payment providers, including Experience Hotel, TripAdvisor, and D-Edge. Its extensive partner network ensures your property can connect to most major distribution channels effortlessly.
KrossBooking lists no verified integrations, limiting its connectivity options. If expanding your distribution and streamlining operations are priorities, eviivo’s integrations are a decisive advantage. Edge: eviivo.
eviivo’s recent reviews show an overall NPS score of 8.87/10, with a 95% likelihood of recommendation, reflecting strong satisfaction among diverse hotel segments like vacation rentals, inns, and boutique hotels. Its recent review activity confirms ongoing engagement and trust.
KrossBooking’s absence of reviews prevents any meaningful comparison. Given the extensive recent feedback for eviivo, it clearly holds a higher reputation among hoteliers. Edge: eviivo.
eviivo’s pricing starts at $700 per month, with no trial or freemium options listed. Its pricing model appears straightforward but may be costly for smaller operators. KrossBooking’s pricing details are not publicly available, which complicates direct comparison, but the lack of transparency suggests it is less established.
Given eviivo’s clear pricing, hoteliers can evaluate ROI more confidently. The absence of KrossBooking’s cost details makes it difficult to assess value, but the platform’s unverified status diminishes its appeal.
eviivo’s strength lies in its proven track record, extensive feature set, and global presence, making it a reliable partner for established and growing properties. Its broad integration options and high customer satisfaction scores support smooth daily operations and guest management.
KrossBooking, lacking reviews, features, and regional presence, remains an unverified platform. It might suit very small or experimental hotels willing to accept higher risks, but for most hotels seeking stability, eviivo’s maturity is essential. When choosing based on reliability and proven capabilities, eviivo is the clear choice.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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KrossBooking | |
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| Starting Price | From $700/mo | — |
根据 HTR 的产品数据库,eviivo Suite™ PMS 和 KrossBooking 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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KrossBooking |
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| 交付过程 | ||
| 收益管理模块 | ||
| 日历视图 | ||
| 辅助收入跟踪 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 39 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 KrossBooking 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 KrossBooking 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。KrossBooking:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,KrossBooking 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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