项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 226 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的住宿设施 (0.0/5) ,拥有独特功能如 Revenue management module and Payment processing.
MIWA Lock Co. 表现出色 .
基于 HTR 上 226 条经验证的酒店经营者评价的并排评分。
| HTScore |
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| 易用性 |
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| 起始价格 | 起价 $700/月 | 联系销售 |
| 经验证的评价 | 226 | 0 |
在分析了 226 条经验证的评价后,eviivo 用户最看重其 customer support and onboarding, 易于使用和日常操作, 报告和分析,而 MIWA Lock Co. 用户则强调 。点击任意主题查看评价者的反馈。
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MIWA Lock Co. |
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Customer support and onboarding
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易于使用和日常操作
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报告和分析
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多物业集中管理
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界面、自定义和移动/访问限制
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定价、费率方案和年度费率变动
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发票和账单工作流程
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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MIWA Lock Co. |
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按酒店类型
| 细分市场 |
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MIWA Lock Co. |
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
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MIWA Lock Co. |
|---|---|---|
| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing between eviivo Suite™ PMS and MIWA Lock Co. hinges on your hotel’s specific needs. eviivo offers a robust property management platform with extensive features, while MIWA Lock Co. provides a single-purpose lock solution. Your team must evaluate whether you need a comprehensive PMS or a specialized lock system. Both address critical operational aspects, but only one has a proven track record of recent, detailed user feedback.
Are you looking for a full-featured PMS to streamline reservations and guest management, or do you need a reliable lock system to enhance security? Let’s examine both options to clarify which suits your hotel best.
eviivo Suite™ ranks as a well-established PMS with nearly 200 reviews and recent feedback from 20 users in the last six months, confirming its ongoing relevance. MIWA Lock Co., by contrast, has no publicly available reviews or recent customer feedback, making it impossible to gauge user satisfaction or real-world performance.
eviivo’s platform is designed for hospitality operations of all sizes, integrating booking, billing, guest communication, and more. MIWA Lock Co. specializes solely in lock systems, focusing on security without offering broader management tools. The core difference: eviivo aims to control the entire guest experience through its software, while MIWA focuses on physical security hardware.
Given the volume of recent reviews and the positive ratings eviivo has garnered, it’s clear that eviivo Suite™ is a more proven choice for hotels seeking an all-in-one solution. MIWA Lock Co., without recent feedback, remains an untested option for the hotel industry at large.
Edge: eviivo Suite™ PMS.
If your hotel needs a comprehensive property management system to handle reservations, guest communication, billing, and multi-channel distribution, eviivo is the clear choice. Its broad feature set, with 51 unique functionalities, makes it ideal for properties ranging from B&Bs to large resorts. It’s particularly suited for operators who want to automate daily tasks and improve guest engagement.
On the other hand, if your primary concern is upgrading physical security through reliable electronic locks, MIWA Lock Co. offers a focused, hardware-centric product. Without any available reviews or detailed features, MIWA might suit hotels with existing management software and just need a dependable lock provider.
For hoteliers who prioritize operational control and guest experience, eviivo’s extensive, integrated platform is the better fit. If security hardware is your only concern, and you already have a management system in place, MIWA could work, but without proven reviews, its reliability remains unverified.
Edge: eviivo Suite™ PMS.
eviivo Suite™ scores a 4.43 out of 5 for ease of use, backed by 191 reviews, with recent feedback emphasizing its straightforward interface and strong onboarding process. Customers praise the platform’s intuitive navigation and quick staff adoption, along with mobile app functionality that enables management from anywhere.
In contrast, MIWA Lock Co. has no publicly available reviews or user ratings, so its usability remains unassessed. There’s no data on onboarding or user satisfaction, which makes evaluating its ease of use impossible.
Based on current reviews and ratings, edge goes to eviivo for simplicity, user-friendliness, and proven staff adoption.
Edge: eviivo Suite™ PMS.
eviivo Suite™ boasts 51 unique features, including channel management, revenue tools, payment processing, guest communication, online check-in/out, mobile support, and extensive reporting, covering nearly every operational need. Its integrated PMS allows management of reservations, billing, housekeeping, and guest engagement from a single platform.
MIWA Lock Co., meanwhile, offers no detailed features or functionalities beyond its hardware. Its product is strictly a lock, with no software features or integrations described in the available data.
For a hotel seeking a full suite of management tools, eviivo’s feature count and versatility provide a decisive advantage. MIWA’s lack of software features makes it unsuitable as a standalone management solution.
Edge: eviivo Suite™ PMS.
eviivo’s support ratings are high, with a 4.42 out of 5 and recent reviews praising its responsiveness and expert onboarding. Users frequently mention dedicated support staff helping them maximize platform use, with specific comments on prompt assistance and helpful guidance.
MIWA Lock Co. has no accessible reviews or support ratings, leaving their customer service reputation unknown. Without recent feedback, it’s impossible to assess their support quality.
Given eviivo’s strong, recent customer support record and user praise, the edge clearly goes to eviivo for service quality.
Edge: eviivo Suite™ PMS.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Airbnb, and global distribution channels, providing broad reach. Its platform also connects with experience providers, payment gateways, and marketing tools, offering a highly connected ecosystem.
MIWA Lock Co. has no publicly listed integrations or partner network, focusing solely on hardware. Without software integrations, it cannot support the dynamic operational needs of a modern hotel.
For a hotel aiming for extensive distribution and operational automation, eviivo’s numerous integrations are a significant advantage. MIWA’s hardware-only approach offers no comparable software connectivity.
Edge: eviivo Suite™ PMS.
eviivo’s recent reviews reveal a 95% likelihood of recommendation, with an overall rating of 0.93/5 but a high user satisfaction rate, especially among small to medium properties. Hotels in Europe and North America praise its ease of use, automation, and support, with some citing operational savings and revenue growth.
MIWA Lock Co. has no available reviews or ratings, making it impossible to assess user satisfaction. Without recent feedback, we cannot determine how hoteliers perceive their hardware.
Considering eviivo’s active review presence and high recommendation rate, it’s the clear preferred choice among hotel operators.
Edge: eviivo Suite™ PMS.
eviivo’s pricing starts at a $700 monthly flat fee, with no free tier or trial currently available. This fee includes access to its extensive feature set, support, and platform updates.
MIWA Lock Co. does not publicly disclose pricing, and their hardware costs depend on specific lock models. Since no software pricing or subscription models are available, direct comparison isn’t feasible.
For hotels seeking transparency and a fixed monthly fee for comprehensive management, eviivo provides clear pricing. MIWA’s costs are less transparent and hardware-dependent.
Not ideal if you solely require physical security hardware or have minimal operational complexity.
Edge: eviivo Suite™ PMS.
Not ideal if you need a full property management system, online booking engine, or guest communication tools.
Edge: MIWA Lock Co. (for hardware security, not PMS).
eviivo’s comprehensive platform with 191 recent reviews and a 4.42 customer support rating makes it a robust option for hotels seeking operational control and growth. Its extensive features, integrations, and proven user satisfaction distinguish it from MIWA Lock Co., which provides no accessible reviews or feature details, focusing solely on hardware.
Choose eviivo if you need a full property management system that simplifies daily operations, enhances guest communication, and connects to global channels. Opt for MIWA Lock Co. only if your primary concern is upgrading physical security hardware, and you already have management software in place.
For most hotels, especially those looking to streamline operations and grow, eviivo’s platform is the superior choice. MIWA’s hardware may complement existing systems but doesn’t replace the need for a comprehensive management solution.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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MIWA Lock Co. | |
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| 起始价格 | 起价 $700/月 | — |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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MIWA Lock Co. |
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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| EPoS | ||
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this... Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this hands-on help made setup smooth, helped them configure the system correctly, and reduced the burden on internal staff.
许多评论者认为 eviivo 简单易用、直观便捷,非常适合日常物业管理。他们表示,eviivo 简化了预订处理、预订流程和物业设置等日常工作,从而减少了管理时间,使... 许多评论者认为 eviivo 简单易用、直观便捷,非常适合日常物业管理。他们表示,eviivo 简化了预订处理、预订流程和物业设置等日常工作,从而减少了管理时间,使运营更加顺畅。
报表功能是用户经常提及的话题,他们希望能够查看基本的统计数据、账单和收入相关信息。然而,一些用户评论要求提供更深入的报表分析、更完善的筛选功能以及更灵... 报表功能是用户经常提及的话题,他们希望能够查看基本的统计数据、账单和收入相关信息。然而,一些用户评论要求提供更深入的报表分析、更完善的筛选功能以及更灵活的组级分析,以辅助会计和运营决策。
酒店经营者提出异议的方面
不少用户希望增加自定义选项、提升界面美观度,并改善界面导航的灵活性。具体来说,他们希望加快登录速度、改进概览页面、增加自定义模板、增强网站自定义功能,... 不少用户希望增加自定义选项、提升界面美观度,并改善界面导航的灵活性。具体来说,他们希望加快登录速度、改进概览页面、增加自定义模板、增强网站自定义功能,并开发更完善的移动应用。
用户重视eviivo的费率规划功能,并指出该平台支持价格管理,但部分用户认为年度费率调整和规划/定价流程过于复杂。尤其是规模较小的运营商,他们更希望工作流程... 用户重视eviivo的费率规划功能,并指出该平台支持价格管理,但部分用户认为年度费率调整和规划/定价流程过于复杂。尤其是规模较小的运营商,他们更希望工作流程更简洁,减少不必要的选项。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 MIWA Lock Co. 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 35 个经验证的集成合作伙伴,而 MIWA Lock Co. 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。MIWA Lock Co.:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。eviivo 的 HT Score 为 89,MIWA Lock Co. 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐