The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 328 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Clock 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.8/5) ,拥有独特功能如 Payment processing and Revenue management module.
MIWA Lock Co. 表现出色 .
基于 HTR 上 328 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 328 | 0 |
在分析了 328 条经验证的评价后,Clock 用户最看重其 功能丰富, 运营效率, 响应式支持和定期更新,而 MIWA Lock Co. 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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MIWA Lock Co. |
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| 小型(10-24 间客房) ▾ | #11 117 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | — |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | — |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
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MIWA Lock Co. |
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| 精品酒店 ▾ | #8 165 条评价 | — |
| 豪华酒店 ▾ | #11 80 条评价 | — |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | — |
| 长住酒店 ▾ | #9 27 条评价 | — |
按区域
| 细分市场 |
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MIWA Lock Co. |
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| 北美 ▾ | #17 30 条评价 | — |
| 欧洲 ▾ | #3 228 条评价 | — |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | — |
You’re evaluating two very different products—Clock PMS by Clock and MIWA Lock Co. by MIWA Lock Co.—but both aim to serve your hotel’s operational needs. While Clock PMS is an all-in-one property management system, MIWA Lock Co. specializes in electronic lock solutions. Which of these fits your hotel’s core priorities? Are you looking for a comprehensive management platform or a reliable access control system? Let’s explore how they compare across key criteria.
Clock PMS is a cloud-based system that consolidates reservations, rates, invoicing, front desk, housekeeping, guest messaging, and more into a single platform. MIWA Lock Co., on the other hand, offers electronic lock hardware and software for access management but does not provide broader property management features.
Review data heavily favors Clock PMS, with 251 recent reviews and an overall rating of 4.8/5, compared to MIWA Lock Co.’s zero reviews and rating. This indicates a broader user base and proven track record for Clock PMS, making it a more reliable choice for managing hotel operations. Do you need an integrated PMS or just a lock solution? Usually, a property management system like Clock addresses multiple operational areas, while MIWA is best for security.
If your hotel needs an all-in-one platform to streamline reservations, billing, guest engagement, and housekeeping, Clock PMS is your better bet. Its extensive feature set—more than 58 unique functionalities—serves hotels looking to reduce manual work and improve operational efficiency.
If your primary requirement is a secure, electronic locking solution to control guest access, MIWA Lock Co.’s hardware and software are more suitable. However, since MIWA offers no reviews and lacks broader property management features, it’s clear that Clock PMS is the more comprehensive choice for most hotels.
Clock PMS scores a 4.78/5 for ease of use, with many reviews praising its intuitive interface and straightforward onboarding process. Users highlight that new staff can be trained quickly, and daily operations are noticeably smoother, especially with features like online check-in and automated workflows.
MIWA Lock Co. does not provide user ratings or reviews, making it impossible to assess usability directly. Since hardware setup and configuration can vary, and no user feedback is available, Clock PMS’s proven user-friendliness gives it a distinct advantage here.
Edge: Clock PMS
Clock PMS offers an impressive suite of 58 features exclusive to its platform, including payment processing, booking engine, revenue management, integrated CRS, guest profiles, and mobile check-in. It also supports ancillary revenue tracking, group bookings, multi-currency, and integrated communication tools.
MIWA Lock Co.’s primary offering is electronic lock hardware and management software—no additional features are documented or reviewed. Since it lacks broader property management functionalities, Clock PMS clearly has the advantage.
Edge: Clock PMS
Clock PMS maintains a stellar support rating of 4.75/5, with reviews citing quick responses and helpful assistance—hoteliers mention that support “responds promptly and helps resolve issues swiftly.” Its online support and regular updates contribute positively to user satisfaction.
MIWA Lock Co. doesn’t offer review data or detailed support ratings, making it hard to assess their customer service quality. Given the critical role support plays in hotel operations, Clock PMS’s proven record makes it the safer choice for ongoing assistance.
Edge: Clock PMS
Clock PMS boasts 111 verified integration partners, including hotel-specific solutions like Curacity, Hotel Investor Apps, and Profitroom, as well as channel managers, revenue tools, and POS systems. This extensive network allows your hotel to connect diverse systems smoothly.
MIWA Lock Co. has no verified integrations documented. While its hardware can be integrated into existing access control setups, it lacks the extensive third-party ecosystem that Clock PMS offers.
Edge: Clock PMS
Clock PMS’s reviews, with 251 recent entries, consistently rate it highly—4.8/5 overall, with a 95% likelihood to recommend—especially among independent and boutique hotels. Hoteliers praise its simplicity, efficiency, and comprehensive features, with comments like “it streamlines our operations and improves guest satisfaction.”
MIWA Lock Co. has no reviews or recent feedback, preventing a meaningful comparison. Given the volume and recency of Clock PMS reviews, it clearly has higher user satisfaction.
Edge: Clock PMS
Clock PMS’s pricing starts at $600 monthly, with no freemium, implementation fees, or hidden costs. Its all-inclusive model ensures transparency and predictable expenses.
MIWA Lock Co. does not publish pricing; typically, hardware costs vary depending on the lock type and scale. Since it’s hardware-focused, its costs are likely upfront investments for equipment rather than ongoing subscriptions.
Not ideal if you only need a simple lock or access control solution.
Not ideal if you require a comprehensive property management system or guest engagement features.
Clock PMS and MIWA Lock Co. serve different needs, with Clock offering an extensive, all-in-one management platform and MIWA focusing solely on electronic lock solutions. Clock’s strong reviews, feature richness, and integrations make it the more suitable choice for hotels aiming to streamline operations and enhance guest experiences.
Choose Clock PMS if you want a unified system that simplifies multiple operational areas, boosts efficiency, and offers proven reliability. Opt for MIWA Lock Co. if your priority is securing guest access with electronic locks, especially when integrated into an existing management system.
In summary, for most hotels, Clock PMS provides a comprehensive, well-supported solution that can grow with your property’s needs. MIWA Lock Co. remains a specialized option for access control, but without the broader capabilities or recent user feedback, it’s less suitable as a standalone management platform.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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MIWA Lock Co. | |
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| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,Clock PMS 和 MIWA Lock Co. 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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MIWA Lock Co. |
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| EPoS | ||
| 交付过程 | ||
| 收益管理模块 | ||
| 综合 CRS | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 46 项功能存在差异。
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。Clock PMS 和 MIWA Lock Co. 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 MIWA Lock Co. 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。MIWA Lock Co.:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,MIWA Lock Co. 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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