The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | #78 0 条评价 |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | #72 0 条评价 |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | #41 0 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | #66 0 条评价 |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | #71 0 条评价 |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #15 39 条评价 | #44 0 条评价 |
| 欧洲 ▾ | #6 142 条评价 | #51 0 条评价 |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
You’re evaluating two property management systems: eviivo Suite™ by eviivo and Octorate’s cloud PMS. Both aim to streamline your hotel’s operations, reservations, and guest communications, but their capabilities and reputations differ significantly. eviivo’s platform is well-established with a broad user base and recent reviews, whereas Octorate’s product has fewer reviews and less recent feedback. Which one aligns better with your hotel’s needs and growth plans?
Both eviivo and Octorate address core hotel management challenges—reservation handling, guest communication, and multi-channel distribution. eviivo’s platform is praised for its ease of use, high customer satisfaction, and extensive integrations, especially in Europe and North America. Octorate, however, offers a highly flexible, multi-feature dashboard with advanced automation and reporting, particularly suited for tech-savvy operators. The strength lies in eviivo’s broader recognition and recent positive reviews; Octorate’s niche features might appeal if your hotel requires deep customization. Do you prioritize user-friendliness and support, or advanced automation and analytics?
If your hotel needs reliable, user-friendly property management supported by strong customer service, go with eviivo. It’s ideal for independent hotels, B&Bs, and vacation rentals seeking a straightforward, all-in-one solution with recent positive reviews from 191 users, including a 95% likelihood to recommend. If your team is more technically inclined, requires extensive reporting, or manages multiple properties with complex needs, Octorate’s more customizable platform and advanced features might suit you better. However, its limited review data makes it harder to gauge actual performance.
eviivo boasts a high ease-of-use score of 4.43/5, supported by over 191 reviews, many praising its intuitive interface and mobile app. Onboarding is rated 4.38/5, with support staff frequently commended for responsiveness, which is critical during implementation. Octorate’s interface and usability are less documented, with no recent reviews to gauge user experience or onboarding ease. Given the recent and extensive positive feedback for eviivo, edge: eviivo.
eviivo offers 41 shared features plus 10 exclusive to its platform, including guest apps, mobile housekeeping, automated assignments, shift planning, and GDPR compliance. Octorate has 28 features, emphasizing multi-channel management, advanced analytics, group bookings, and automation via AI concierge. While Octorate’s tools excel in data and automation, eviivo’s feature set is more aligned with day-to-day hotel management. With more unique features and recent reviews, edge: eviivo.
eviivo’s support ratings are notably high at 4.42/5, with reviewers highlighting their responsiveness and onboarding assistance. Many users mention how support staff helped them maximize platform benefits and resolve issues swiftly. Octorate provides support as well, but there’s no recent review data or detailed user feedback available. Given the current review landscape, edge: eviivo.
eviivo has verified partnerships with 32 providers, including major OTAs like Expedia, Booking.com, and TripAdvisor, with shared integrations covering 10 partners. Octorate supports 28 verified partners, including Expedia, Airbnb, and Google Hotel Ads, with many exclusive integrations like its own channel manager and booking engine. Both are well-connected, but eviivo’s broader real-world usage and recent integrations bolster its standing. Edge: eviivo.
eviivo’s reviews are more numerous and recent, with a 4.43/5 ease score and a 4.42/5 customer support rating. Hoteliers in vacation rentals and independent accommodations frequently praise its simplicity and support. Octorate, lacking recent reviews, cannot be reliably rated yet. Based on current data, eviivo’s user ratings are clearly superior. Edge: eviivo.
eviivo charges a flat monthly fee of $700 with no implementation or trial fees, making it predictable for budgeting. Octorate’s starting price is $1,100 per month, with a 30-day trial available. While both pricing models are straightforward, eviivo’s lower cost adds value, especially given its larger user base and recent reviews.
Not ideal if your property has complex automation needs or requires deep customization that isn’t well-supported out of the box.
Not ideal if you need high-touch customer support or are new to property management software.
eviivo’s platform is a well-established, user-friendly solution with a proven track record, reflected in its higher review count and recent positive feedback. It’s best suited for independent hotels and vacation rentals seeking reliable support, ease of use, and strong OTA integrations. Octorate offers deep automation and analytics but lacks recent reviews, making it less proven in current market conditions.
If your hotel values support, ease, and recent user satisfaction, eviivo is the clear choice. Its extensive features, high customer rating, and lower cost make it a compelling option for most small to mid-sized properties. Conversely, if your operation demands advanced automation and you're comfortable with a less proven platform, Octorate may be worth considering, but with caution.
In summary, for most hoteliers evaluating today’s market, eviivo’s recent reviews and high satisfaction ratings position it as the more trustworthy and reliable choice.
根据 HTR 的产品数据库,eviivo Suite™ PMS 和 Octorate (Property Management System) 共享 41 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 假期租金情报 | ||
| 元搜索连接 | ||
| 分析仪表板 | ||
| 员工信息 | ||
| 多物业管理 | ||
| 家政移动应用程序 | ||
| 开放式 API | ||
| 自动分配 | ||
| 自动空间优化 | ||
| 自定义仪表板 | ||
| 访客应用 | ||
| 轮班计划 |
显示主要差异。这两款产品之间还有 26 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 Octorate (Property Management System) 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 Octorate (Property Management System) 提供 28 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。Octorate (Property Management System):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,Octorate 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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