The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Box |
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
|
Box |
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
Box |
|---|---|---|
| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing between eviivo Suite™ PMS and Sign Request by Box hinges on what your hotel needs most. eviivo is a comprehensive property management system built specifically for hospitality providers, while Box's Sign Request is a document signing tool with no specific features tailored to hotel operations. Are you looking for an all-in-one PMS or a simple digital signature solution? Let’s explore how each stacks up.
eviivo Suite™ is designed to streamline your daily operations, offering reservation management, guest communication, channel distribution, and revenue tools all within one platform. Sign Request by Box, however, is solely focused on contract signing workflows, with no built-in hotel-specific features or management modules. While eviivo’s broad functionality targets operational efficiency, Sign Request’s niche is digital document signing. Which core needs do you prioritize: comprehensive property management or streamlined contract signing?
More recent reviews favor eviivo’s robust suite, especially given its 191 feedback entries in the last six months, compared to Sign Request’s lack of recent user feedback or review data. eviivo’s overall rating of 0.93/5 (with a high NPS score of 8.87/5) indicates active, ongoing user engagement, whereas Sign Request has no recent reviews or ratings, making it difficult to gauge its effectiveness in hotel settings.
If your hotel requires a full property management system that covers reservations, guest communications, reporting, revenue management, and integrations, eviivo is the clear choice. It’s ideal for independent hotels, B&Bs, vacation rentals, and multi-property portfolios seeking operational control and growth. Conversely, if your immediate need is for digital signature workflows—perhaps for contracts or agreements—Sign Request might suffice, though it lacks hotel management features and has no proven track record in hospitality.
Given eviivo’s extensive feature set and proven hospitality focus, it’s the better fit for hotels looking to optimize day-to-day operations and expand. Sign Request’s simplicity could be attractive for smaller, non-hospitality document workflows but doesn’t replace a PMS.
eviivo scores a 4.43/5 for ease of use, with recent reviews praising its intuitive interface, onboarding process, and mobile app. Users frequently mention that the platform reduces manual work and simplifies complex tasks, though some note that initial learning curves exist with its extensive features. Support staff are recognized for responsive onboarding, helping teams adapt smoothly.
In contrast, Sign Request by Box, as a dedicated eSignature tool, is generally straightforward to implement and use, focusing solely on document signing. However, it has no specific usability ratings or recent user feedback relevant to hotel management. Edge: eviivo, for its tailored user experience and ongoing support.
eviivo offers 51 features unique to its platform, including channel management, revenue tracking, online check-in, guest messaging, task management, integrated payments, mobile app access, and extensive reporting tools. Sign Request, meanwhile, provides only digital signature capabilities, lacking any hotel-specific features or management modules.
If your hotel needs features like automated guest communication, booking engine, housekeeping management, and multi-channel distribution, eviivo’s comprehensive suite provides an undeniable edge. Sign Request cannot meet these core operational needs. Edge: eviivo.
eviivo’s customer support scores highly at 4.42/5, with recent reviews highlighting the responsiveness and expertise of support staff like Joseph and Xavier. Users consistently praise the onboarding assistance and ongoing help, emphasizing that support enhances their overall experience.
Sign Request lacks recent reviews or detailed support ratings, and no testimonials or user feedback is available to assess its support quality. Given eviivo’s established hospitality support infrastructure, it clearly offers better assistance. Edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Airbnb, and Google Hotel Ads, enabling smooth synchronization of rates, availability, and guest data. Sign Request offers no listed integrations relevant to hotel operations or property management.
For hotels seeking to connect their PMS with distribution channels, payment providers, and other hotel tech, eviivo provides a broad, proven integration network. Sign Request’s limited scope makes it unsuitable for operational integration needs. Edge: eviivo.
eviivo’s recent reviews show a strong approval rate, with a 95% likelihood to recommend and high ratings for ease of use, support, and value. Its review count of 191 in the last six months indicates active user engagement across various hotel segments.
Sign Request has no recent reviews or ratings within the hotel space, making it impossible to determine user satisfaction. Given the volume and recency of eviivo’s feedback, it is clearly the more trusted option among hoteliers. Edge: eviivo.
eviivo charges a base price of $700 per month, with no freemium or free trial options listed. It’s a flat, subscription-based fee, with no implementation or setup fees. In contrast, Sign Request has no publicly available pricing details or subscription models provided, making direct comparison difficult.
If you need transparent, predictable costs for a comprehensive PMS, eviivo provides clear pricing. Sign Request’s lack of pricing transparency limits its suitability for budget-conscious hotels.
eviivo delivers a full-featured property management system tailored to hospitality, streamlining operations and enhancing guest experiences. Its extensive integrations, recent reviews, and dedicated support make it the prime choice for hotels seeking growth and efficiency. Sign Request, while effective for digital signatures, doesn’t meet the core needs of hotel management and lacks recent hotel-centric reviews.
Choose eviivo if operational control and scalability matter most. Opt for Sign Request only if your focus is purely on document signing outside of hotel management workflows. Overall, eviivo’s proven track record and active user base make it the stronger investment for your hotel’s future.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 Sign Request 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 Sign Request 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。Sign Request:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,Box 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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