eviivo Suite™ PMS vs. Soraso: 哪个更适合您?

更新于 May 16, 2026  ·  已分析 208 条经验证的评价

摘要

我们分析了 208 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Payment processing.

Smart Finder 表现出色 .

查看下方完整分析 ↓

eviivo Suite™ PMS 与 Soraso 相比如何?

基于 HTR 上 208 条经验证的酒店从业者评价的并排评分。

HTScore
87
0
推荐可能性
95%
0%
易用性
4.5/5
0.0/5
客户支持
4.4/5
0.0/5
性价比
4.3/5
0.0/5
起始价格 From $700/mo Contact sales
经验证的评价 208 0

eviivo Suite™ PMS 与 Soraso 的优缺点是什么?

在分析了 208 条经验证的评价后,eviivo 用户最看重其 响应式客户支持, 入职专业知识, 技术效率,而 Smart Finder 用户则强调 。点击任意主题查看评价者的反馈。

eviivo eviivo Smart Finder Smart Finder
优点
+ 响应式客户支持
+ 入职专业知识
+ 技术效率
+ 预订和预约效率
缺点
改进建议
定制和功能开发

eviivo 对比 Smart Finder:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 eviivo eviivo Smart Finder Smart Finder
小型(10-24 间客房) #15 54 条评价
中型(25-74 间客房) #23 23 条评价
大型(75-199 间客房) #20 8 条评价
超大型(200+ 间客房) #18 2 条评价

按物业类型

细分市场 eviivo eviivo Smart Finder Smart Finder
精品酒店 #19 41 条评价
豪华酒店 #16 38 条评价
品牌/连锁酒店 #19 21 条评价
长住酒店 #10 18 条评价

按区域

细分市场 eviivo eviivo Smart Finder Smart Finder
北美 #15 39 条评价
欧洲 #6 142 条评价
亚太 #33 2 条评价
中东 #29 1 条评价

The Decision

Choosing between eviivo Suite™ PMS and Soraso hinges on your hotel’s specific needs and operational scale. While both aim to streamline property management, their market presence, features, and support structures vary significantly. Your decision should match your property size, your integration needs, and the importance you place on user reviews and recent feedback.

eviivo Suite™ offers a well-established, feature-rich solution with hundreds of reviews and recent positive feedback, making it a trusted choice. Soraso, on the other hand, has virtually no reviews and limited regional presence, making it harder to assess its reliability or fit.

Is eviivo Suite™ or Soraso Better for Hotels?

eviivo Suite™ is a comprehensive, cloud-based property management platform designed for a wide range of properties, from vacation rentals to boutique hotels. It boasts an extensive feature set, including channel management, revenue tools, automated communications, and integrated booking engines, all aimed at simplifying complex operations.

Soraso, by comparison, offers a much narrower profile with minimal features and no available reviews or recent feedback to gauge its performance. Its regional market presence is limited to Asia Pacific and lacks the broad adoption seen with eviivo.

The key difference lies in their credibility and proven user base. With over 191 recent reviews, eviivo’s platform is trusted by thousands of users worldwide, while Soraso’s lack of reviews makes its reliability uncertain. Would you prefer a platform with demonstrable success and extensive features or an untested solution?

eviivo Suite™ vs Soraso: Which Should Your Hotel Choose?

If your hotel operates across multiple regions, manages numerous properties, or needs a feature-rich platform, eviivo is the clear choice. Its extensive integrations, mobile app, guest communication tools, and customer support are tailored for busy, multi-property operators seeking efficiency.

If your hotel is small, operates only locally, or you prefer a minimal setup without extensive features, Soraso might seem appealing. However, given the absence of reviews and limited market presence, eviivo’s established track record offers more confidence.

For property managers seeking reliability, recent positive feedback, and a large feature set, eviivo is the safer, more proven option. Soraso’s lack of data makes it difficult to recommend confidently at this stage.

Is eviivo Suite™ or Soraso Easier to Use?

eviivo Suite™ scores a high 4.43/5 for ease of use, with many reviews praising its intuitive interface and smooth onboarding process. Users appreciate the platform’s centralized management and the availability of a mobile app that enhances operational flexibility.

Soraso provides no user ratings or recent reviews, leaving its usability unverified. Without concrete user feedback, it’s impossible to judge its interface or onboarding experience.

Edge: eviivo.

Which Has Better Features: eviivo Suite™ or Soraso?

eviivo offers 51 unique features, including channel management, revenue tracking, automated guest messaging, online check-in/out, and integrated payment processing. It also provides modules for housekeeping, group bookings, guest CRM, and mobile management, covering almost all operational needs.

Soraso, with no listed features or integrations, appears to lack the breadth and depth needed for comprehensive hotel management. Its limited regional presence and absence of feature data suggest it doesn’t match eviivo’s capabilities.

Edge: eviivo.

Which Has Better Customer Support: eviivo Suite™ or Soraso?

eviivo’s support ratings are high at 4.42/5, with recent reviews highlighting responsive and helpful customer service. Users describe support staff as proactive, especially during onboarding and troubleshooting, making the transition smoother.

With no available reviews or support data for Soraso, assessing its customer service is impossible. Trustworthy support is critical for operational stability; eviivo’s proven track record makes it the preferable choice.

Edge: eviivo.

Which Has More Integrations: eviivo Suite™ or Soraso?

eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Google Hotel Ads, and TripAdvisor, ensuring wide distribution. It also connects with property-specific tools like eRevMax, Hotelchamp, and Canary Technologies, enabling a unified management ecosystem.

Soraso connects only to two verified partners, IDeaS and Hoteliers.Guru, which severely limits its connectivity options. For hotels needing broad and reliable integrations, eviivo’s extensive network is a clear advantage.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo Suite™ or Soraso?

eviivo’s recent reviews showcase a hotelier satisfaction score of 8.87/5, with 95% likelihood to recommend, reflecting strong user confidence. Hoteliers of all segments—especially vacation rentals, B&Bs, and small hotels—highlight its ease of use, support, and operational efficiency.

Soraso lacks reviews altogether, so no data exists on user satisfaction. Without feedback, hotel owners must rely on assumptions rather than proven performance.

Edge: eviivo.

How Much Do eviivo Suite™ and Soraso Cost?

eviivo’s pricing begins at $700 per month, with no free trial or freemium options, reflecting a premium tier suited for multi-property or larger operations. Its pricing model emphasizes value for money through feature-rich offerings.

Soraso does not publicly disclose pricing, making direct comparison impossible. Given the lack of reviews and features, its cost structure remains unclear and unverified.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels managing multiple properties across regions seeking centralized control.
  • Teams that require extensive automation, guest communication, and reporting.
  • Properties that depend on multiple OTAs for distribution.
  • Hotels aiming for mobile management and real-time updates.
  • Businesses that value dedicated customer support and ongoing training.

Not ideal if you operate a single, small property with minimal tech needs or prefer a low-cost, straightforward solution.

What Type of Hotel Should Use Soraso?

  • Small hotels or boutique properties in the Asia Pacific region seeking basic management tools.
  • Teams that prefer a minimal setup without many integrations.
  • Hotels that are open to testing an unproven, less-established platform.
  • Properties where cost is a primary concern and detailed features are less critical.

Not ideal if you need proven scalability, extensive features, or reliable support, given the current lack of data.

The Bottom Line for Hotels

eviivo Suite™ is an established, feature-rich PMS with a proven track record supported by nearly 200 recent reviews. Its broad integrations, high user satisfaction, and regional presence make it a dependable choice for most properties.

Soraso, lacking reviews and regional presence, remains an unknown quantity. Its suitability is highly uncertain without further data, especially considering the critical need for reliable support and feature sets.

If your hotel prioritizes reliability, proven functionality, and extensive integration, eviivo is the clear pick. Soraso might appeal to small, regional operators willing to take a risk on an untested platform, but caution is advised.

eviivo Suite™ PMS 和 Soraso 的价格是多少?

物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

eviivo eviivo Smart Finder Smart Finder
Starting Price From $700/mo

eviivo Suite™ PMS 有哪些 Soraso 没有的功能(反之亦然)?

根据 HTR 的产品数据库,eviivo Suite™ PMS 和 Soraso 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 eviivo eviivo Smart Finder Smart Finder
交付过程
收益管理模块
日历视图
辅助收入跟踪
预订引擎
频道管理员

显示主要差异。这两款产品之间还有 39 项功能存在差异。

实际成果:eviivo 对比 Smart Finder(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
eviivo Brambles of Inveraray 中型
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Smart Finder Smart Finder

该目标暂无已发布的案例研究。

提高运营效率
eviivo Hotel Garni Seestern 小型
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Smart Finder Smart Finder

该目标暂无已发布的案例研究。

改善宾客体验
eviivo Stephane Plaza 中型
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
Smart Finder Smart Finder

该目标暂无已发布的案例研究。

eviivo 对比 Smart Finder:总结

eviivo
eviivo
4.8/5 来自 208 条评价

酒店从业者喜爱的方面

响应式客户支持 100% 正面

Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。

入职专业知识 100% 正面

该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。

技术效率 100% 正面

Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。

酒店从业者提出异议的方面

改进建议 67% 负面

一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。

定制和功能开发 67% 负面

虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。

独特功能

频道管理员 收益管理模块 交付过程 预订引擎 日历视图
4.4/5 易用性 4.4/5 客户支持 32 个集成
访问官网
Smart Finder
Smart Finder
0.0/5 来自 0 条评价
0.0/5 易用性 0.0/5 客户支持 2 个集成
查看资料

评分差异最大的方面

综合评分 eviivo 0.9 vs 0.0 (+0.9)
易用性 eviivo 4.4 vs 0.0 (+4.4)
客户支持 eviivo 4.4 vs 0.0 (+4.4)
性价比 eviivo 4.2 vs 0.0 (+4.2)
入职培训 eviivo 4.4 vs 0.0 (+4.4)

关于 eviivo Suite™ PMS 与 Soraso 的常见问题

eviivo Suite™ PMS 能否替代 Soraso?

这取决于您的需求。eviivo Suite™ PMS 和 Soraso 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 Soraso 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

eviivo Suite™ PMS 或 Soraso 是否提供免费方案?

eviivo Suite™ PMS:否。Soraso:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 eviivo Suite™ PMS 和 Soraso?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,Smart Finder 的为 0。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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