The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
You're evaluating two property management systems: eviivo Suite™ by eviivo and VIPS PMS by VIPS. Both aim to streamline your hotel or rental operations, but they differ significantly in features, support, and market presence. eviivo is a more established player with a broader user base, especially among independent hotels and vacation rentals, while VIPS is newer and less widely reviewed. Your choice depends on your hotel's size, market focus, and specific operational needs.
While both systems seek to simplify management, eviivo’s extensive reviews and recent positive feedback make it a clear front-runner. Is your hotel ready for a platform backed by a large, active user community and proven support?
eviivo Suite and VIPS PMS aim to serve hospitality operations by consolidating reservations, communication, and channel management into one platform. eviivo is trusted by over 28,000 accommodations, with a high customer satisfaction score—4.42 out of 5 for support and 87 out of 100 in overall effectiveness—based on recent reviews. VIPS, with no reviews, remains untested at scale.
eviivo’s recent reviews highlight its ease of use, strong customer support, and robust feature set, whereas VIPS’s lack of feedback makes it difficult to assess its real-world performance. Do you want a system with proven operational efficiency and a thriving user community?
If your hotel needs a well-established platform with a global footprint and comprehensive features, choose eviivo. It's ideal for independent hotels, vacation rentals, and boutique properties that value reliable integrations and extensive support.
If you’re a smaller operation with straightforward needs, or if you’re exploring new solutions without a large existing footprint, VIPS might seem appealing—though its lack of reviews makes this a gamble. For most hotels, especially those seeking proven support, eviivo offers a safer, more proven route.
eviivo’s user interface scores 4.43 out of 5, with recent reviews praising its intuitive design and mobile app, which is a favorite among users. Support and onboarding are also rated highly at 4.42 out of 5, with users citing responsive assistance and helpful onboarding guidance.
VIPS, lacking reviews, offers no comparable data on usability or support. Based on current information, eviivo’s platform is clearly easier to adopt and operate confidently. Edge: eviivo Suite.
eviivo offers 43 features, including unique capabilities like a dedicated guest messaging app, multi-currency support, online checkout, shift planning, and an AI-powered guest communication tool. VIPS provides only two exclusive features: lobby kiosk and rules-based room assignments.
While VIPS covers core PMS functionalities, eviivo’s richer feature set caters to a wider range of operational needs and integration options. For hotels seeking a versatile, feature-rich platform, eviivo’s extensive capabilities give it a clear edge.
eviivo’s recent reviews highlight its support rating of 4.42 out of 5, with users praising the responsiveness and expertise of staff like Joseph and Xavier. The onboarding process is similarly rated 4.38 out of 5, with many customers mentioning how support helped optimize platform use.
VIPS, with no reviews, provides no available data on support quality. Given the importance of reliable support in day-to-day operations, eviivo’s proven service makes it the better choice. Edge: eviivo Suite.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, plus specialized services like TripAdvisor and PriceLabs. VIPS has 11 verified integrations, including popular systems like SiteMinder and RevControl, but fewer overall.
For hotels relying on a broad array of integrations to maximize visibility and operational efficiency, eviivo’s larger partner ecosystem is advantageous. Edge: eviivo Suite.
eviivo’s recent reviews and a high NPS score of 8.87 out of 10 reflect strong customer satisfaction, especially among vacation rentals and B&Bs. The platform’s support and ease of use are consistently praised, contributing to a 95% likelihood to recommend, based on 191 reviews in the past six months.
VIPS has no reviews, so there is no data on user satisfaction. Based on available evidence, eviivo’s user ratings are significantly more favorable. Edge: eviivo Suite.
eviivo’s pricing starts at $700 monthly, with no free trial or implementation fees. VIPS costs $800 monthly, also without a free trial or setup fees. Both are fixed monthly fees, but eviivo’s slightly lower starting price and larger feature set may offer better value.
If budget is a critical factor, eviivo’s competitive pricing combined with its extensive features makes it a compelling choice.
eviivo supports large and small properties alike, especially those that need a proven, scalable platform.
VIPS might suit very small or experimental operations, but its untested status poses risks.
eviivo offers a well-rounded, feature-rich system with a large, active user base and recent positive reviews. Its support, integrations, and ease of use make it suitable for a broad range of properties, from small B&Bs to large portfolios.
VIPS presents a modular, simple solution but lacks the user feedback needed to confirm its reliability and performance. Without reviews or proven support, VIPS remains a riskier choice for most hoteliers.
If your hotel requires a trusted, established platform with ongoing support and extensive features, eviivo is the clear choice. It’s proven to deliver operational efficiencies, better guest experiences, and measurable growth for a wide variety of property types.
Choose VIPS only if you prefer a minimal, potentially lower-cost solution and are willing to accept the unknowns that come with no user feedback. For most hotels seeking stability and proven performance, eviivo’s platform is the safer, smarter investment.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 VIPS PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 VIPS PMS 提供 11 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。VIPS PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,VIPS 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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