The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
WavePM |
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | #61 1 条评价 |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
|
WavePM |
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | #66 1 条评价 |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
WavePM |
|---|---|---|
| 北美 ▾ | #15 39 条评价 | #61 1 条评价 |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing the right property management system (PMS) is crucial for your hotel’s efficiency, guest experience, and growth. eviivo Suite™ by eviivo offers a comprehensive, widely-used platform with robust features and strong recent reviews, while WavePM by WavePM emphasizes AI-driven operations but lacks recent user feedback and broader market presence. How do these differences impact your decision?
Both aim to streamline property management but diverge significantly in features, user base, and market reach. Will you prioritize a well-established platform with proven support, or a newer system promising AI innovation? Let's explore.
eviivo Suite™ is a cloud-based, all-in-one PMS designed for hospitality businesses of all sizes, especially independent hotels, B&Bs, and vacation rentals. It boasts an extensive feature set, including channel management, booking engine, guest communication, and revenue management, supported by over 191 reviews, with 20 recent ones in the last six months, confirming strong current performance.
WavePM, on the other hand, markets itself as a flexible, AI-enabled property management system mainly for property managers and owners, with only one review, lacking recent feedback or broad hotel-specific features. Its focus on AI-driven insights and automation is promising, but the absence of recent data makes assessing its real-world effectiveness difficult.
Do you need a mature PMS with proven integrations and support, or are you open to adopting AI-centric technology where user feedback is limited? This contrast sets the stage for the rest of your evaluation.
If your hotel requires a feature-rich, reliable PMS with extensive online distribution, revenue management, and guest engagement tools, go with eviivo Suite™. Its proven track record across multiple regions, with 28,000+ accommodations and high customer satisfaction, makes it a safe choice for independent properties, vacation rentals, and boutique hotels.
If, however, your team is a property manager or owner looking for an innovative platform centered on AI automation and tenant insights—particularly if you operate multiple units or manage rental portfolios—WavePM's focus on AI-driven operational efficiency could be appealing. Yet, with no recent reviews or clear hotel-specific features, it’s a riskier choice for core hotel management needs.
In summary, choose eviivo if you seek stability, proven integrations, and a broad hotel user base. Opt for WavePM if your focus is pioneering AI features and digital modernization, understanding the limited current validation.
eviivo Suite™ scores 4.43 out of 5 for ease of use, based on user reviews emphasizing its intuitive interface and smooth onboarding, aided by expert support teams. Its mobile app further boosts operational flexibility, with users reporting it simplifies daily management tasks.
WavePM claims a perfect 5 out of 5 for ease of use, highlighting its architectural build designed for flexibility and modern workflows. However, the lack of recent reviews or detailed user feedback makes it difficult to verify the actual ease of adoption for hotel teams.
Edge: eviivo Suite™, given its high usability score backed by numerous recent user reviews and support experiences.
eviivo Suite™ offers over 51 unique features, including channel manager, revenue management, booking engine, guest CRM, automated messaging, online check-in/out, integrated payment processing, and mobile app. Its broad feature set is tailored specifically for hospitality, with dedicated modules for housekeeping, group management, and digital registration.
WavePM, in contrast, provides core property management functions, leveraging AI for tenant review summaries and recommendations, but does not currently feature a comparable extensive hotel-specific feature set. It mainly emphasizes AI automation and expense tracking.
Edge: eviivo Suite™, with its 51+ hotel-centric features designed to optimize operations across the entire guest journey.
eviivo is praised for its responsive, on-the-ground customer support rated at 4.42 out of 5, with reviews citing knowledgeable onboarding and ongoing assistance. Support staff are described as proactive, which helps maximize platform use and troubleshoot issues promptly.
WavePM’s customer support is not rated or discussed in available reviews, making it impossible to assess its responsiveness or quality. Its limited feedback leaves uncertainty about the level of assistance you might receive.
Edge: eviivo Suite™, with a proven support reputation backed by recent reviews and high satisfaction scores.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, TripAdvisor, and Google Hotel Ads, facilitating real-time synchronization across channels. Its extensive partner network supports seamless operational workflows and wider market reach.
WavePM has no verified integrations listed, and its platform appears to be less connected within the hotel technology ecosystem. This limits its ability to connect with external booking and revenue systems.
Edge: eviivo Suite™, with its broad and verified integrations essential for multi-channel distribution.
eviivo boasts a high HT Score of 87.05 and a 95% likelihood of recommendation, based on 191 reviews, with 20 recent ones reinforcing its current relevance. Hotels of various sizes, especially vacation rentals and B&Bs, appreciate its ease of use, support, and feature set.
WavePM has no recent reviews or detailed ratings from hotel operators, making it impossible to gauge user satisfaction. Its lack of feedback suggests limited hotel adoption or exposure.
Edge: eviivo Suite™, with its strong, recent user ratings and high recommendation rate.
eviivo Suite™ charges a base price of $700 per month, with no free trial, freemium, or implementation fees reported. Its pricing reflects its comprehensive feature set suited for larger or more complex operations.
WavePM’s pricing details are not publicly available, which could suggest a custom quote model or less transparent pricing. Without clear figures, evaluating value for money is challenging.
In general, eviivo's transparent $700/month fee offers clarity for budgeting.
The core difference lies in their maturity and target markets: eviivo Suite™ is a full-featured PMS built specifically for hospitality, with a proven track record and extensive integrations, while WavePM emphasizes AI-driven management but lacks recent hotel-focused feedback.
If your hotel needs a reliable, all-in-one platform with broad support, proven integrations, and recent positive reviews, then eviivo Suite™ is the clear choice. Its high customer satisfaction and extensive features make it the safer, more dependable option for most hotels.
Choose WavePM only if your focus is on exploring AI automation for property management and your operations are less dependent on traditional hotel PMS features. Its current lack of hotel-specific reviews and integrations makes it a speculative choice for core hotel management needs.
In sum, for established hotels seeking stability and comprehensive management tools, eviivo Suite™ is the recommended option. For innovative property managers experimenting with AI, WavePM may hold future promise but remains unproven at scale.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 WavePM 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 WavePM 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。WavePM 在易用性方面领先,评分为 5.0/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。WavePM:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,WavePM 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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