The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 129 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Exely 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Integrated Payment Processing and Booking Performance and Pace Reporting.
Shiji Group 表现出色 ,拥有独特功能如 Yield Rules.
基于 HTR 上 129 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | From $100/mo | Contact sales |
| 经验证的评价 | 129 | 0 |
在分析了 129 条经验证的评价后,Exely 用户最看重其 channel manager integration and synchronization, 用户界面和可用性, 支持与响应,而 Shiji Group 用户则强调 。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
Channel Manager Integration and Synchronization
▾
|
|
|
+
用户界面和可用性
▾
|
|
|
+
支持与响应
▾
|
|
|
+
直接预订增强
▾
|
|
| 缺点 | |
|
−
分析与报告
▾
|
|
|
−
自定义和控制
▾
|
|
|
−
集成灵活性
▾
|
|
各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 26 条评价 | — |
| 中型(25-74 间客房) ▾ | #9 51 条评价 | #35 0 条评价 |
| 大型(75-199 间客房) ▾ | #14 5 条评价 | #32 0 条评价 |
| 超大型(200+ 间客房) ▾ | #7 5 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #15 29 条评价 | #37 0 条评价 |
| 豪华酒店 ▾ | #13 27 条评价 | #37 0 条评价 |
| 品牌/连锁酒店 ▾ | #15 14 条评价 | #38 0 条评价 |
| 长住酒店 ▾ | #14 6 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #18 2 条评价 | #23 0 条评价 |
| 欧洲 ▾ | #19 10 条评价 | #34 0 条评价 |
| 亚太 ▾ | #5 67 条评价 | — |
| 中东 ▾ | #7 13 条评价 | — |
Choosing the right channel management software is critical for your hotel’s online distribution, operational efficiency, and revenue growth. Exely Channel Manager by Exely and Shiji Horizon Distribution by Shiji Group aim to streamline your rate updates, sync bookings, and expand your market reach. But their approaches, features, and overall user experiences differ significantly. Your decision hinges on your hotel’s size, regional focus, and specific distribution needs.
Both products aim to simplify hotel distribution, but they diverge in regional presence, feature scope, and user feedback. Exely emphasizes ease of use, real-time synchronization, and a strong user base in North America, Europe, and Asia Pacific, with over 102 reviews—most recent reviews praise its intuitiveness and customer support. Shiji, meanwhile, boasts a vast partner network of 64 integrations, including global GDSs and Chinese platforms, but has no available user reviews or recent feedback, making its actual user experience less clear.
Exely’s higher review count and recent feedback suggest a more established, user-validated product. Shiji’s broad integration list hints at extensive connectivity but lacks recent reviews to confirm its current reliability or usability. Given this, which solution truly meets your hotel’s regional reach and operational demands?
If your hotel values ease of use, quick onboarding, and a strong track record of customer support, Exely is the clear choice. Its high ratings—4.95/5 for ease of use and customer support—along with over 102 reviews, demonstrate a satisfied user base, especially for hotels in North America and Europe seeking efficient online distribution.
Conversely, if your hotel operates across multiple global markets, particularly in China or regions where extensive partner networks are critical, Shiji’s 64 integrations and broad partner ecosystem might appeal. However, the absence of recent reviews makes it hard to gauge real-world performance. For most hotels prioritizing proven, user-rated solutions, Exely offers a more reliable option.
Exely scores 4.95/5 in ease of use, with recent reviews emphasizing its intuitive interface and streamlined workflows. Users report that the platform simplifies updating rates and managing bookings from one dashboard, reducing manual effort significantly.
Shiji offers no recent user ratings or reviews, making its ease of use unclear. Its extensive partner network suggests complex integrations that could require a steeper learning curve or specialized training, but without current user feedback, this remains speculative.
Edge: Exely.
Exely boasts seven exclusive features, including support for weekly and monthly rates, bulk updates, multi-currency support, integrated payment processing, and centralized role management. These features directly address operational flexibility and financial management, giving your team more control.
Shiji offers only one unique feature—Yield Rules—mainly relevant for dynamic revenue management but less comprehensive overall.
Given the feature count and recent reviews highlighting Exely’s robust capabilities, it clearly provides a richer feature set tailored for day-to-day hotel operations.
Edge: Exely.
Exely’s customer support scores 4.95/5 with reviews praising its responsiveness and professionalism. Hotels report quick issue resolution and support that feels genuinely helpful, especially during onboarding.
Shiji, on the other hand, has no recent reviews or ratings available, making it impossible to assess support quality. Its extensive global presence suggests 24/7 support, but without customer feedback, confidence is lower.
Edge: Exely.
Shiji’s platform integrates with 64 partners, including major OTAs, GDSs, and Chinese channels, offering broad global reach. This extensive network allows access to diverse markets and distribution channels.
Exely has 8 verified partners, including top OTAs and industry leaders, but with fewer overall connections. For hotels focused on North American or European markets, this might suffice; for those needing Chinese or GDS integrations, Shiji’s broader network could be advantageous.
Edge: Shiji.
Exely’s reviews, totaling over 102 in the last six months, are highly positive. Hotels praise its ease of use, customer support, and impact on revenue, with a 98% likelihood to recommend.
Shiji has no available reviews or recent feedback, so hotel ratings and satisfaction levels remain unknown. This lack of recent data makes it difficult to determine which platform is preferred by similar hotels.
Edge: Exely.
Exely charges a straightforward $100 monthly flat fee, with no implementation or trial fees, providing transparent pricing. Shiji does not publicly disclose its pricing, which may require direct contact for a quote.
If budget certainty and simplicity matter, Exely offers clear pricing that can fit most hotel budgets. Shiji’s opaque pricing model may be less attractive unless its extensive features justify higher costs.
Not ideal if:
Not ideal if:
The core difference lies in user validation and feature completeness. Exely, with its high recent review count and superior ease of use, is a proven platform favored by hotels in North America, Europe, and Asia Pacific.
Choose Exely if your hotel needs a straightforward, dependable channel manager that improves operational efficiency and customer support. Opt for Shiji if your hotel’s strategy hinges on extensive global integrations, especially in China or other markets where their partner network is essential—though you’ll need to verify its current performance due to the lack of recent reviews.
In summary, for most hotels seeking a reliable, easy-to-use solution backed by user feedback, Exely remains the better choice. Shiji offers broader connectivity but lacks recent validation, so it suits hotels with complex international needs willing to manage potential uncertainties.
渠道经理 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | From $100/mo | — |
根据 HTR 的产品数据库,Exely Channel Manager 和 Shiji Horizon Distribution 共享 6 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 2路实时集成 | ||
| 多币种支持 | ||
| 批量更新和多重限制 | ||
| 支持每周和每月费率 | ||
| 收益规则 | ||
| 综合支付处理 | ||
| 集中的用户和角色管理 |
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively... The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively it connects with PMS and OTAs, though some desire improvements in certain PMS integrations.
Exely 的用户友好界面是其一大优势,方便酒店员工管理日常运营。然而,部分用户建议进一步进行定制和现代化改造,以提升用户体验。
Exely 的支持团队因其响应迅速和乐于助人而备受赞誉,从而确保了服务的可靠性。然而,一些用户建议在高峰时段响应速度可以更快一些。
酒店从业者提出异议的方面
虽然 Exely 提供了重要的绩效洞察,但用户表示需要更详细、可定制的报告选项,以便更好地分析渠道有效性并推动战略决策。
尽管 Exely 为预订规则和促销活动提供了高级自定义选项,但一些用户希望网站模板和报告格式能有更灵活的设计选项。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Exely Channel Manager 和 Shiji Horizon Distribution 共享许多核心 Channel Managers 功能,但各有独特的能力。Exely Channel Manager 提供 8 个经验证的集成合作伙伴,而 Shiji Horizon Distribution 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely Channel Manager 在易用性方面领先,评分为 5.0/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely Channel Manager:否。Shiji Horizon Distribution:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 85,Shiji Group 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问