The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 256 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Integrated Payment Processing and Booking Performance and Pace Reporting.
Shiji Group 表现出色 .
基于 HTR 上 256 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $700/mo | Contact sales |
| 经验证的评价 | 256 | 0 |
在分析了 256 条经验证的评价后,eviivo 用户最看重其 支持和入职体验, 易于使用且界面直观, 全面的功能集,而 Shiji Group 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #7 66 条评价 | — |
| 中型(25-74 间客房) ▾ | #14 21 条评价 | #35 0 条评价 |
| 大型(75-199 间客房) ▾ | #13 5 条评价 | #32 0 条评价 |
| 超大型(200+ 间客房) | #14 2 条评价 | — |
按物业类型
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| 精品酒店 ▾ | #9 38 条评价 | #37 0 条评价 |
| 豪华酒店 ▾ | #8 42 条评价 | #37 0 条评价 |
| 品牌/连锁酒店 ▾ | #9 24 条评价 | #38 0 条评价 |
| 长住酒店 ▾ | #6 25 条评价 | — |
按区域
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| 北美 ▾ | #6 21 条评价 | #23 0 条评价 |
| 欧洲 ▾ | #3 194 条评价 | #34 0 条评价 |
| 亚太 | #25 1 条评价 | — |
| 中东 | #20 2 条评价 | — |
Choosing the right channel management software can drastically influence your hotel's operational efficiency and revenue. eviivo Suite™ CM and Shiji Horizon Distribution both aim to streamline distribution and reduce manual work, but their offerings differ significantly. While Shiji’s platform boasts extensive global integrations, eviivo is more user-friendly with a proven track record of recent, high-star reviews. Which solution aligns better with your hotel’s needs?
Both products aim to connect your property to multiple booking channels, but eviivo Suite™ focuses on ease of use and rapid onboarding. Shiji Horizon offers a broader network with more integrations, especially in GDS and Asian markets. Given that eviivo has more recent reviews (25 in the last 6 months) and a higher overall rating, it currently offers more reliable support and user satisfaction. Does your hotel prioritize broad reach or simplicity?
If your hotel needs a straightforward, easy-to-implement channel manager with excellent support, go with eviivo. Its high ease-of-use rating (4.65/5), 231 reviews, and recent positive feedback make it ideal for small to mid-sized properties seeking quick wins. If you require extensive global distribution, especially in GDS or Asian markets, Shiji’s larger partner network and multi-channel capabilities may appeal—though it lacks recent reviews, making its performance less certain. Which markets are more critical for your growth?
eviivo Suite™ excels in user experience, earning a 4.65/5 rating from users who praise its intuitive interface and straightforward onboarding. Customers highlight that staff can manage bookings efficiently with minimal training. In contrast, Shiji’s platform, despite its extensive network, lacks detailed user ratings or reviews, making it challenging to assess ease of use. Given recent reviews and high support scores, edge: eviivo.
eviivo Suite™ offers 8 features exclusive to its platform, including PMS connectivity, bulk updates, real-time 2-way integrations, and integrated payments—capabilities that directly impact daily hotel management. Shiji boasts a broader network with 64 verified partners, but its core feature set isn’t as detailed in the source material. For feature depth and specific functionalities, eviivo’s dedicated tools give it an edge—especially for small to medium properties. Which features are most vital for your operations?
eviivo’s customer support scores a 4.78/5, with reviews emphasizing quick, empathetic, and helpful assistance, particularly during onboarding. Users note that support agents are proactive and attentive, fostering confidence during setup and operation. Shiji, despite its size and global support, lacks recent reviews or detailed customer feedback, making it difficult to assess support quality confidently. Given the recent positive reviews, edge: eviivo.
Shiji’s platform connects to 64 verified partners, more than double eviivo’s 32, including notable channels like Bookboost, Revinate, and IDeaS. However, eviivo’s integrations focus heavily on popular OTAs and solutions relevant to small and mid-sized properties, with 4 shared partners like TripAdvisor and PriceLabs. If extensive partner access matters most, Shiji wins; for targeted, proven integrations, eviivo’s simpler setup is advantageous. Which network aligns with your distribution goals?
eviivo’s user reviews, with a 9.72/10 NPS score and 97% likelihood to recommend, show high satisfaction among small and boutique hotels, vacation rentals, and B&Bs. The latest reviews praise its simplicity, support, and time-saving features. Shiji lacks recent reviews and detailed user ratings, making it impossible to gauge current hoteliers’ sentiments. Since eviivo’s feedback is current and overwhelmingly positive, it’s the clear leader here—edge: eviivo.
eviivo charges a flat $700 monthly fee, with no free tier or trial, and charges per booking rather than per property or user. Shiji’s pricing isn’t publicly available, but its enterprise focus suggests a customized quote—likely higher and less transparent. For small to mid-sized properties seeking predictable costs, eviivo’s straightforward pricing model is more transparent and manageable.
The core difference lies in their approach: eviivo offers a streamlined, user-focused platform with proven recent reviews, while Shiji provides extensive global integrations suited for large, complex properties. If ease of use, rapid onboarding, and high customer satisfaction are your priorities, eviivo is your best choice. When your hotel needs wide-reaching distribution in GDS or Asian markets, and you have the resources to manage complexity, Shiji may serve you better.
For small to medium hotels seeking simplicity, support, and quick results, go with eviivo. Its recent reviews, high ratings, and strong customer feedback make it the safer, more reliable option. Larger chains or properties aiming for maximum global reach and extensive partner networks might prefer Shiji—but be prepared for potential complexity and higher costs.
In conclusion, if recent user feedback and ease of use matter most, eviivo is the clear winner, especially given its high satisfaction scores and recent reviews. For expansive, enterprise-level distribution, Shiji’s broader network may appeal, but its lack of recent reviews makes its performance uncertain.
渠道经理 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $700/mo | — |
根据 HTR 的产品数据库,eviivo Suite™ CM 和 Shiji Horizon Distribution 共享 7 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 2路实时集成 | ||
| PMS 连接性 | ||
| 批量更新和多重限制 | ||
| 支持每周和每月费率 | ||
| 综合支付处理 | ||
| 集中的用户和角色管理 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对... 许多评论都强调了Eviivo提供的卓越支持和新用户引导体验,尤其赞扬了客服人员在简化过渡和设置流程方面所发挥的作用。支持团队以其快速、清晰的帮助而著称,这对于确保运营顺畅至关重要。
用户对Eviivo直观易用的平台赞不绝口,该平台简化了预订和渠道管理,即使是不懂技术的用户也能轻松上手。预订、渠道和设置方面的便捷导航显著减少了管理工作。
Eviivo的多种功能,例如多物业管理和集中运营控制,备受好评。用户表示这些功能节省了时间并优化了日常管理,但也有一些用户希望获得更多自定义选项。
酒店从业者提出异议的方面
虽然该平台在桌面端的使用体验备受好评,但一些评论批评其移动网站操作繁琐,应用程序缺乏直观性,导致用户在移动中管理预订时面临诸多挑战。
部分用户最初遇到了一些技术问题,例如显示错误,但他们表示这些问题在获得技术支持后很快就得到了解决。用户认为持续的技术改进将有利于整个平台的提升。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ CM 和 Shiji Horizon Distribution 共享许多核心 Channel Managers 功能,但各有独特的能力。eviivo Suite™ CM 提供 32 个经验证的集成合作伙伴,而 Shiji Horizon Distribution 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ CM 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ CM:否。Shiji Horizon Distribution:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 85,Shiji Group 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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