The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 198 条经验证的评价后,Exely 用户最看重其 易用性和操作效率, 支持质量和响应能力, 直接预订增长和收入优化,而 STAAH 用户则强调 支持团队, 用户友好界面, 与 ota 集成。点击任意主题查看评价者的反馈。
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支持团队
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支持质量和响应能力
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用户友好界面
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直接预订增长和收入优化
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与 OTA 集成
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需要更多OTA平台、渠道和集成
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库存和费率管理
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报告和分析的局限性
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预订引擎
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报告、品牌和预订引擎设计方面的定制化不足
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收益管理功能
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培训和入职
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #15 26 条评价 | #24 8 条评价 |
| 中型(25-74 间客房) ▾ | #9 51 条评价 | #18 16 条评价 |
| 大型(75-199 间客房) ▾ | #14 5 条评价 | #29 1 条评价 |
| 超大型(200+ 间客房) ▾ | #7 5 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #15 29 条评价 | #21 13 条评价 |
| 豪华酒店 ▾ | #13 27 条评价 | #19 15 条评价 |
| 品牌/连锁酒店 ▾ | #15 14 条评价 | #16 12 条评价 |
| 长住酒店 ▾ | #14 6 条评价 | — |
按区域
| 细分市场 |
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| 北美 | #18 2 条评价 | — |
| 欧洲 ▾ | #19 10 条评价 | — |
| 亚太 ▾ | #5 67 条评价 | #9 25 条评价 |
| 中东 ▾ | #7 13 条评价 | — |
Choosing the right channel manager for your hotel can significantly impact your online distribution, operational efficiency, and revenue. Both Exely Channel Manager and STAAH Channel Manager aim to streamline OTA management and reduce manual work, but they diverge in scale, features, and market presence. Your decision hinges on your hotel’s size, regional focus, and feature needs—do you prioritize comprehensive integrations or user-friendly automation?
Exely offers a highly rated, well-reviewed solution perfect for hotels looking for efficiency and automation, with over 100 recent reviews reinforcing its strengths. STAAH, while less reviewed recently, provides a broader integration network and a more global presence. Which aligns better with your hotel’s goals?
Exely is a newer, Tashkent-based channel manager with a focus on automation, ease of use, and high customer satisfaction in recent reviews. Its core strengths lie in synchronization speed, simple interface, and a suite of unique features like multi-currency support and integrated payment processing.
STAAH has a more extensive global reach, with over 50 verified integrations, and a larger user base spanning multiple regions. Its platform emphasizes real-time updates, broad OTA connectivity, and mobile management, but recent reviews are sparse, which reduces confidence in current performance.
Given the recent review activity, Exely’s data is more reliable for today’s evaluation. Are you seeking a solution with proven recent customer satisfaction, or do you prefer a platform with broader connectivity?
If your hotel needs robust automation, simple onboarding, and recent positive reviews, Exely is the better fit. It’s ideal for independent hotels or chains that prioritize operational efficiency and automation, especially if your focus is on reducing manual updates and increasing direct revenue.
If your hotel operates across multiple regions, requires extensive OTA integrations, and prefers a platform with a broad partner network, STAAH may better suit your needs. It’s best for properties that value a large integration ecosystem and are comfortable with more complex management, especially if they want to scale globally.
For hotels that value recent, high-rated customer support and intuitive usability, Exely emerges as the more reliable choice given its 102 reviews and 34 recent ones. Conversely, for those seeking global OTAs and a larger partner network, STAAH’s broad integration list might appeal more, despite fewer recent reviews.
Exely scores a near-perfect 4.95/5 for ease of use based on recent reviews, with users praising its intuitive interface and efficient onboarding process. Reviews highlight that staff adoption is quick, and the platform’s simplicity saves time.
STAAH follows closely with a 4.55/5 rating, with users appreciating its straightforward management dashboard and support. Some reviewers find the mobile app needs improvements but still consider the overall platform user-friendly.
Edge: Exely.
Exely offers 8 exclusive features, including derived rates, support for weekly and monthly rates, bulk updates, multi-lingual support, multi-currency handling, integrated payment processing, centralized user management, and an inventory grid. These features cater to hotels requiring flexible rate management and automation.
STAAH provides just 1 unique feature—PMS connectivity—though it also offers core OTA management. Its larger partner ecosystem (54 verified integrations) is a significant advantage for properties needing extensive distribution options.
Edge: Exely.
Exely’s support scores 4.95/5, with recent reviews describing the team as “responsive,” “helpful,” and “professional,” with quick problem resolution. Users feel supported during onboarding and daily operations.
STAAH’s support, rated at 4.45/5, is praised for prompt responses and helpfulness, especially considering its larger user base. However, some reviewers note that support could be more personalized given its scale.
Edge: Exely.
STAAH boasts 54 verified integrations, including major OTAs and hospitality systems, giving properties extensive distribution reach. Shared integrations include Oracle Hospitality, Booking.com, and Mews, along with many exclusive partners.
Exely has 8 verified partners, with notable integrations like Hotellab and Booking.com, but it covers a narrower range. For properties needing the widest OTA network, STAAH’s integration breadth is decisive.
Edge: STAAH.
Exely has accumulated 102 reviews, with a notably high 98% likelihood to recommend, and recent reviews reinforce its high satisfaction. Users especially praise its efficiency, stability, and customer support.
STAAH’s 28 reviews show a very high rating of 4.61/5, with many users appreciating its ease of management and support. However, the limited recent reviews make Exely’s current customer sentiment more reliable.
Edge: Exely.
Exely charges a straightforward $100 monthly fee with no implementation charges or freemium options. Its transparent pricing simplifies budgeting for small to mid-sized hotels.
STAAH’s pricing is not explicitly listed, indicating a more customized or variable model. This could mean higher costs or tailored packages but less upfront clarity.
Not ideal if your hotel relies heavily on extensive OTA connectivity, as STAAH offers more integrations.
Not ideal if your focus is on simple automation and high customer satisfaction, where Exely’s recent reviews show stronger performance.
Exely Channel Manager excels in ease of use, recent high ratings, and automation features, making it especially suitable for independent hotels and boutique properties. Its high customer satisfaction and specialized features focus on operational efficiency and revenue growth.
STAAH offers a broader integration network and global presence, ideal for larger hotel groups or properties seeking extensive OTA reach. Its suite of features supports complex distribution strategies and on-the-go management.
If your priority is a highly-rated, recent, and simple solution, Exely is the safer, more proven choice. If you need maximum reach with numerous integrations and global coverage, STAAH is worth considering, despite fewer recent reviews.
Disclaimer: Pricing details are limited, and your exact costs may vary depending on your property size and configuration. Always confirm with vendors during negotiations.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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费率管理
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| 支持每周和每月费率 | ||
| 收益规则 | ||
| 派生费率 | ||
| 库存管理 | ||
| 库存网格 | ||
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房间类型映射
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| 通道自映射 | ||
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自动化与同步
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| 2路实时集成 | ||
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管理和设置
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| 多种语言 | ||
| 集中的用户和角色管理 | ||
| 多币种支持 | ||
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分析和报告
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| 分析仪表板 | ||
| 预订绩效和进度报告 |
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Before Exely, we could not get enough flexibility or functionality we needed. We couldn’t manage dynamic pricing or promotions properly, now the system provides us all the tools t..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
评论者一致认为 Exely 直观易用、简单易学,并且能够高效地在一个平台上管理预订、房价和渠道。其主要优势在于节省时间:酒店表示,Exely 简化了日常运营,降低... 评论者一致认为 Exely 直观易用、简单易学,并且能够高效地在一个平台上管理预订、房价和渠道。其主要优势在于节省时间:酒店表示,Exely 简化了日常运营,降低了复杂性,并帮助员工减少手动操作,从而提高工作效率。
许多用户称赞Exely的支持团队能够快速提供以解决方案为导向的帮助,使操作更加顺畅,尤其是在设置或紧急预订问题上。少数用户指出,如果高峰期响应速度更快或本... 许多用户称赞Exely的支持团队能够快速提供以解决方案为导向的帮助,使操作更加顺畅,尤其是在设置或紧急预订问题上。少数用户指出,如果高峰期响应速度更快或本地支持更积极主动,用户体验将会更上一层楼。
许多评论者认为,Exely 提高了酒店的直接预订量,降低了对在线旅行社 (OTA) 的依赖,从而通过减少佣金成本帮助酒店提高盈利能力。他们还提到了一些以收益为导向... 许多评论者认为,Exely 提高了酒店的直接预订量,降低了对在线旅行社 (OTA) 的依赖,从而通过减少佣金成本帮助酒店提高盈利能力。他们还提到了一些以收益为导向的工具,例如促销活动、早鸟优惠、价格控制和基于入住率的优化,这些工具有助于将更多网站流量转化为实际预订。
酒店从业者提出异议的方面
普遍认为,Exely 的内置报表对日常运营很有用,但许多用户希望获得更深入、更可定制的分析功能。评论者要求改进按渠道划分的绩效跟踪、更精准的收入洞察、更快的... 普遍认为,Exely 的内置报表对日常运营很有用,但许多用户希望获得更深入、更可定制的分析功能。评论者要求改进按渠道划分的绩效跟踪、更精准的收入洞察、更快的数据更新速度以及自定义报表选项,以支持更明智的分销决策。
许多评论者希望在报告、确认模板、发票格式和预订引擎外观方面拥有更大的灵活性。最常见的抱怨是分析和品牌定制选项有限,此外还要求提供酒店专属颜色、更现代化... 许多评论者希望在报告、确认模板、发票格式和预订引擎外观方面拥有更大的灵活性。最常见的抱怨是分析和品牌定制选项有限,此外还要求提供酒店专属颜色、更现代化的模板,以及对预订流程和促销活动的更好控制。
排名更高的方面
独特功能
酒店从业者喜爱的方面
许多用户对支持团队的快速响应、帮助解决问题和确保顺利运行表示赞赏。这被视为 STAAH 的优势。
多个评论称赞 STAAH 的用户友好界面,指出其管理 OTA 和更新价格及库存非常方便。一些用户建议进一步改进以保持这一优势。
与众多 OTA 的顺利整合受到称赞,这使得酒店更容易同步他们的系统,但用户注意到略微的延迟并建议进一步改进。
酒店从业者提出异议的方面
人们对该预订引擎的评价褒贬不一,一些用户建议进行改进,例如通过社交媒体进行营销、更好地处理停售日期以及提供更直观的用户功能。
有几篇评论提到需要改进收入管理功能,包括更好的报告和更有效的收入分割和分析,以优化酒店业绩。
排名更高的方面
评分差异最大的方面
这取决于您的需求。Exely Channel Manager 和 STAAH Channel Manager 共享许多核心 Channel Managers 功能,但各有独特的能力。Exely Channel Manager 提供 8 个经验证的集成合作伙伴,而 STAAH Channel Manager 提供 59 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely Channel Manager 在易用性方面领先,评分为 4.9/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely Channel Manager:否。STAAH Channel Manager:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 89,STAAH 的为 18。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案