Exely HMS vs. Preno HMS: 哪个更适合您?

更新于 May 16, 2026  ·  已分析 126 条经验证的评价

摘要

我们分析了 126 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Exely 表现出色 在 ROI 方面 ,拥有独特功能如 Payment Requests and Guest Communication (SMS Messaging).

Preno 表现出色 在 用户友好界面 方面 ,拥有独特功能如 Guest CRM and Real Time Reporting.

查看下方完整分析 ↓

Exely HMS 与 Preno HMS 相比如何?

基于 HTR 上 126 条经验证的酒店从业者评价的并排评分。

HTScore
82
76
推荐可能性
98%
95%
易用性
4.9/5
4.8/5
客户支持
4.9/5
4.7/5
性价比
4.9/5
4.4/5
起始价格 From $400/mo From $600/mo
经验证的评价 56 70

Exely HMS 与 Preno HMS 的优缺点是什么?

在分析了 126 条经验证的评价后,Exely 用户最看重其 user interface, 客户支持, hotel operation efficiency,而 Preno 用户则强调 用户友好界面, 支持和服务质量, 自动化和效率。点击任意主题查看评价者的反馈。

Exely Exely Preno Preno
优点
+ User Interface
+ 用户友好界面
+ 客户支持
+ 支持和服务质量
+ Hotel Operation Efficiency
+ 自动化和效率
+ Channel Management
+ 无缝渠道管理
缺点
自定义和报告功能
功能增强空间
系统性能和速度
移动应用

Exely 对比 Preno:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Exely Exely Preno Preno
小型(10-24 间客房) #23 16 条评价 #15 32 条评价
中型(25-74 间客房) #17 15 条评价 #22 6 条评价
大型(75-199 间客房) #16 3 条评价
超大型(200+ 间客房) #11 1 条评价 #20 0 条评价

按物业类型

细分市场 Exely Exely Preno Preno
精品酒店 #22 13 条评价 #16 29 条评价
豪华酒店 #20 11 条评价 #15 18 条评价
品牌/连锁酒店 #25 2 条评价 #17 9 条评价
长住酒店 #21 3 条评价 #13 9 条评价

按区域

细分市场 Exely Exely Preno Preno
北美 #22 2 条评价 #19 6 条评价
欧洲 #24 2 条评价 #15 10 条评价
亚太 #6 28 条评价 #22 0 条评价
中东 #7 5 条评价 #8 2 条评价

The Decision

Choosing between Exely HMS by Exely and Preno HMS by Preno hinges on your hotel’s specific needs, size, and growth ambitions. Both products aim to streamline operations and boost revenue, but they diverge significantly in features, support, and market focus. Exely offers a more feature-rich platform with a broader global presence, while Preno emphasizes simplicity and ease of use. Which software aligns better with your hotel’s strategic goals?

Is Exely HMS or Preno HMS Better for Hotels?

Exely and Preno are both cloud-based hotel management systems designed to improve operational efficiency, but they serve different hotel profiles. Exely’s extensive feature set includes multi-currency, guest messaging, revenue management, and online check-in, making it ideal for hotels seeking advanced customization and a broader suite of tools. Preno focuses on simplicity, offering core PMS functionalities, channel management, and booking, suited for hotels prioritizing ease of use and quick onboarding. Do you need a feature-rich platform or a straightforward solution?

Exely vs Preno: Which Should Your Hotel Choose?

If your hotel requires advanced features like multi-currency handling, guest communication via SMS, revenue management, and multi-lingual support, Exely is the clear choice. It’s better suited for boutique, city center, and hotel groups aiming to optimize revenue and online reputation. Conversely, if your team values intuitive design, quick setup, and reliable support with essential PMS functionalities, Preno fits smaller properties, motels, or hotels emphasizing guest experience and operational simplicity. Your decision should depend on your hotel’s complexity and growth plans.

Is Exely HMS or Preno HMS Easier to Use?

Exely scores a 4.88/5 for ease of use, reflecting its intuitive interface and smooth integration into daily operations, backed by onboarding ratings of 4.82/5. Preno is nearly identical, with a 4.86/5 rating and onboarding at 4.64/5, praised for its straightforward design and quick staff adoption. Both systems are user-friendly, but Exely’s slightly higher onboarding score indicates a marginal edge for larger or more complex hotels needing more comprehensive features. Edge: Exely.

Which Has Better Features: Exely HMS or Preno HMS?

Exely boasts 16 features exclusive to its platform, including multi-currency, gift vouchers, guest messaging, online check-in, and revenue management, making it more versatile for hotels with diverse needs. Preno offers 7 unique features, such as direct billing, guest CRM, real-time reporting, and automated space optimization, which streamline operations but lack some of Exely’s depth. With 22 shared features, Exely’s broader capabilities give it a distinct edge for hotels seeking extensive customization and automation. Edge: Exely.

Which Has Better Customer Support: Exely HMS or Preno HMS?

Exely’s support team receives a 4.9/5 rating, with reviewers praising their quick, helpful responses and continuous improvements, often quoting, “Their knowledgeable staff walked me through my journey to be online.” Preno’s support, rated at 4.69/5, is also commended but less frequently highlighted in recent reviews. Exely’s more recent review volume and higher ratings suggest a more responsive, reliable support experience. Edge: Exely.

Which Has More Integrations: Exely HMS or Preno HMS?

Preno offers 17 verified integrations, including popular tools like Xero, Bookboost, RevControl, Zingle, and SiteMinder, providing extensive options for connecting your existing systems. Exely has 8 verified partners, including Booking.com, Oracle Hospitality, and IDeaS, but fewer overall integrations. If your hotel relies heavily on a broad ecosystem of partners, Preno’s wider integration network offers greater flexibility. Edge: Preno.

Which Do Hoteliers Rate Higher: Exely HMS or Preno HMS?

Exely’s review count (48) exceeds Preno’s (58), with recent reviews in the last six months indicating continuous user confidence. Exely scores an overall rating of 81.7 on the HT Score, with 98% likelihood to recommend, especially among boutique and city center hotels. Preno’s slightly lower score (76.2) and 95% recommendation rate still reflect strong satisfaction in smaller or budget hotels. Given the recency and volume of Exely’s reviews, it holds a slight edge in user confidence. Edge: Exely.

How Much Do Exely HMS and Preno HMS Cost?

Exely’s base price is $400 per month, with no additional implementation or trial fees, offering a predictable flat rate. Preno costs $600 per month, also without trial or setup fees, but at a higher price point. Both are subscription-based, but Exely provides a more affordable, transparent pricing model, which may be advantageous for smaller hotels or those with tighter budgets.

What Type of Hotel Should Use Exely HMS?

  • Hotels that need extensive customization options, such as multi-currency, gift vouchers, and multi-lingual support.
  • Properties aiming to maximize direct bookings through integrated booking engines and reputation management.
  • Boutique hotels, city center properties, and larger hotels with complex revenue management needs.
  • Hotels planning to expand or diversify services, leveraging automated reminders, guest messaging, and online check-in.
  • Teams that require robust multi-channel management and detailed analytics.

Not ideal if your hotel prefers a lightweight, straightforward PMS without complex features or if you operate a very small property with minimal operational needs.

What Type of Hotel Should Use Preno HMS?

  • Hotels that prioritize ease of use and rapid onboarding, especially smaller properties or motels.
  • Teams seeking a cost-effective solution with reliable support and core PMS functions.
  • Hotels focusing on improving booking accuracy and reducing manual errors via strong channel management.
  • Properties that want real-time updates and seamless integrations with tools like Xero for accounting.
  • Hotels where staff turnover is high, and quick staff training is essential.

Not ideal if your hotel needs advanced features like multi-currency, revenue management, or guest messaging directly integrated into operations.

Exely vs Preno: The Bottom Line for Hotels

Exely offers a more feature-rich solution suited for hotels with complex needs, looking to scale, or aiming to enhance their online reputation and revenue management. Its broader feature set, higher review volume, and recent feedback make it the more trusted platform for larger or more sophisticated properties.

Preno excels in simplicity, ease of use, and integration with essential tools, making it ideal for small to medium hotels or properties prioritizing quick setup and straightforward operations. Its extensive third-party integrations and responsive support are valuable for hotels with limited administrative resources.

If your hotel needs a comprehensive, customizable system with a proven track record, Exely is the better choice. Conversely, if you prefer an intuitive, budget-friendly platform that gets the basics right, Preno will serve you well. Choose based on your hotel’s size, complexity, and growth ambitions.

Exely HMS 和 Preno HMS 的价格是多少?

酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Exely Exely Preno Preno
Starting Price From $400/mo From $600/mo

Exely HMS 有哪些 Preno HMS 没有的功能(反之亦然)?

根据 HTR 的产品数据库,Exely HMS 和 Preno HMS 共享 22 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 Exely Exely Preno Preno
付款请求
多币种
多种语言
实时报告
客人反馈管理
客户关系管理
宾客沟通(短信)
拖放式磁带图
直接计费
礼品卡
自动分配
自动空间优化

显示主要差异。这两款产品之间还有 11 项功能存在差异。

实际成果:Exely 对比 Preno(按业务目标)

我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Exely MetroStar Hotel Kuala Lumpur 大型
+ +72% Direct Bookings
+ � Reservations surged after activating the Booking Engine and Loyalty Program.
+ +20% Website Revenue

"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."

Vasanth Kumar
Vasanth Kumar
Front Office Manager
Preno Preno

该目标暂无已发布的案例研究。

提高运营效率
Exely Boulevard Batumi Hotel & Bellevue Residence 中型
+ 15% of total online bookings now come from the hotel
+ �s own website.
+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

N
Nino Motskobili
Head of Data Operations
Preno Preno

该目标暂无已发布的案例研究。

Exely 对比 Preno:总结

Exely
Exely
4.9/5 来自 56 条评价

酒店从业者喜爱的方面

User Interface 73% 正面

The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.

客户支持 100% 正面

客户支持团队因其快速响应和乐于助人而受到赞扬,确保任何问题都能得到迅速解决,但这并非Exely独有的特点,而是一个更普遍的特点。

Hotel Operation Efficiency 100% 正面

Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.

酒店从业者提出异议的方面

自定义和报告功能 56% 负面

用户表示需要更高级的报告选项和自定义功能,以便进行更深入的性能分析和个性化的用户体验,而这些在当前的系统中是缺乏的。

系统性能和速度 50% 负面

有批评指出,该系统在高峰工作负载期间的性能存在问题,报告称加载时间过长、偶尔出现错误以及意外注销阻碍了操作流程。

排名更高的方面

中型(25-74 间客房) #17 vs #22
超大型(200+ 间客房) #11 vs #20
市中心酒店 #13 vs #21
青年旅舍 #14 vs #16

独特功能

多币种 礼品卡 付款请求 宾客沟通(短信) 多种语言
4.9/5 易用性 4.9/5 客户支持 8 个集成
查看资料
Preno
Preno
4.8/5 来自 70 条评价

酒店从业者喜爱的方面

用户友好界面 93% 正面

Preno 的用户友好界面受到用户的高度赞扬。许多人注意到该系统的简单性和直观性,这大大降低了学习难度。这使得员工(即使是技术技能有限的员工)也能快速上手,... Preno 的用户友好界面受到用户的高度赞扬。许多人注意到该系统的简单性和直观性,这大大降低了学习难度。这使得员工(即使是技术技能有限的员工)也能快速上手,从而加快了运营速度。

支持和服务质量 79% 正面

客户普遍看重 Preno 的响应式客户支持,实时聊天和全面的帮助资源被强调是其一大优势。不过,一些评论提到需要更持续的全天候服务。

自动化和效率 100% 正面

用户经常提到 Preno 的自动化功能,该功能简化了开票和报告等管理任务。这种自动化功能可节省大量时间并减少人工错误,使员工能够更加专注于客人体验。

酒店从业者提出异议的方面

功能增强空间 78% 负面

尽管反馈积极,但用户指出仍有改进空间。建议的改进包括高级报告、更好的移动应用功能和增强的客户互动工具。这些更新被视为满足不断变化的行业需求的必要条件。

排名更高的方面

小型(10-24 间客房) #15 vs #23
超小型(少于 10 间客房) #9 vs #26
住宿加早餐与客栈 #15 vs #25
精品酒店 #16 vs #22

独特功能

直接计费 客户关系管理 实时报告 自动空间优化 自动分配
4.9/5 易用性 4.7/5 客户支持 17 个集成
查看资料

评分差异最大的方面

性价比 Exely 4.9 vs 4.4 (+0.4)

关于 Exely HMS 与 Preno HMS 的常见问题

Exely HMS 能否替代 Preno HMS?

这取决于您的需求。Exely HMS 和 Preno HMS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Exely HMS 提供 8 个经验证的集成合作伙伴,而 Preno HMS 提供 17 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Exely HMS 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Exely HMS 或 Preno HMS 是否提供免费方案?

Exely HMS:否。Preno HMS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Exely HMS 和 Preno HMS?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 82,Preno 的为 76。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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