The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 46 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
FelhőMatrac 表现出色 .
Profitroom 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile App and Guest profiles.
基于 HTR 上 46 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,300/mo |
| 经验证的评价 | 0 | 46 |
在分析了 46 条经验证的评价后,FelhőMatrac 用户最看重其 ,而 Profitroom 用户则强调 用户友好性和直观性, crm 和个性化, 系统更新和功能开发。点击任意主题查看评价者的反馈。
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用户友好性和直观性
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CRM 和个性化
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系统更新和功能开发
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客户服务
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集成挑战
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各产品在不同物业规模、类型和区域的 酒店预订软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | FelhőMatrac |
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| 小型(10-24 间客房) ▾ | — | #4 10 条评价 |
| 中型(25-74 间客房) ▾ | — | #3 29 条评价 |
| 大型(75-199 间客房) | — | #5 4 条评价 |
| 超大型(200+ 间客房) | — | #3 3 条评价 |
按物业类型
| 细分市场 | FelhőMatrac |
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| 精品酒店 ▾ | — | #5 12 条评价 |
| 豪华酒店 ▾ | — | #4 20 条评价 |
| 品牌/连锁酒店 ▾ | — | #6 10 条评价 |
| 长住酒店 ▾ | — | #2 6 条评价 |
按区域
| 细分市场 | FelhőMatrac |
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| 北美 | — | #8 1 条评价 |
| 欧洲 ▾ | — | #2 31 条评价 |
| 亚太 | — | #5 1 条评价 |
| 中东 | — | #7 1 条评价 |
Choosing between FelhőMatrac by FelhőMatrac and Profitroom Suite by Profitroom hinges on what your hotel needs most. FelhőMatrac is a reservation-focused platform with no recent reviews or verified features, whereas Profitroom boasts a comprehensive suite of tools, substantial industry presence, and over 40 recent reviews. Given the data, Profitroom clearly outperforms FelhőMatrac in most critical areas.
If your team seeks a full-featured reservation system capable of managing complex operations and driving direct bookings, Profitroom should be your go-to. FelhőMatrac appears to lack the depth, user feedback, and integrations necessary for modern hotel management.
FelhőMatrac and Profitroom both aim to streamline reservations but diverge sharply in scope and support. FelhőMatrac offers a simple reservation method with no verified features or recent reviews, making it difficult to gauge its real-world performance. Profitroom, on the other hand, provides a broad set of features, integrations, and recent, positive reviews, making it a more trustworthy choice.
Profitroom’s 42 reviews, mostly recent, with a 9.19/5 NPS score, showcase high customer satisfaction, contrasting FelhőMatrac's absence of reviews or ratings. The question remains: which platform better aligns with your hotel’s growth goals?
If your hotel needs a complete reservation and revenue management system, go with Profitroom. Its extensive features—including RMS, PMS, metasearch integration, and a mobile app—support complex operations and multi-property management, ideal for mid-sized to large hotels or hotel groups.
If your team is looking for a simple, possibly free or lightweight solution with minimal features, FelhőMatrac might be considered. However, the lack of recent reviews, verified integrations, and a clear roadmap makes it a less reliable choice for hotels aiming for growth.
Profitroom scores a strong 4.69/5 for ease of use, with positive reviews highlighting its intuitive design, helpful onboarding, and staff adoption success. Its platform is praised for simple navigation and comprehensive training resources, making staff onboarding quicker.
FelhőMatrac’s rating is 0/5, with no available review details, suggesting it may lack user-friendly features or support. Without recent user feedback, it's impossible to confirm its ease of use or how quickly your team could adapt.
Edge: Profitroom.
Profitroom provides 20 distinct features, including RMS, PMS, metasearch connectivity, call center, dynamic pricing, and guest profiles—features that FelhőMatrac does not list. Its ability to support multiple properties, content management, and advanced reporting give it a competitive edge.
FelhőMatrac lacks documented features or integrations, which limits its capability. For hotels seeking a feature-rich platform, Profitroom’s offering is far more comprehensive.
Edge: Profitroom.
Profitroom’s support scores 4.55/5, with reviews emphasizing quick, knowledgeable responses and personalized assistance. Hoteliers appreciate their responsiveness, which aids smooth operations.
FelhőMatrac offers no support ratings or recent reviews, making it impossible to evaluate its customer service. Given the importance of reliable support, Profitroom’s proven performance is a clear advantage.
Edge: Profitroom.
Profitroom integrates with 66 verified partners, including major PMS, channel managers, and metasearch platforms, providing seamless connectivity. FelhőMatrac has no listed verified integrations, limiting its ability to fit into existing hotel tech stacks.
Hotels seeking a system that easily connects with other tools should favor Profitroom, which supports a broad ecosystem of partners for flexibility and efficiency.
Edge: Profitroom.
Profitroom’s recent reviews emphasize its user-friendliness and support, contributing to a high NPS score of 9.19/5. The platform is well-rated across hotel segments, especially for medium to large properties and groups.
FelhőMatrac has no recent reviews or ratings, making it impossible to gauge user satisfaction. Based on available data, hoteliers prefer Profitroom’s proven track record and positive feedback.
Edge: Profitroom.
FelhőMatrac offers no publicly available pricing details or trial information. Profitroom charges a base price of $1,300 per month, with no mention of additional fees or tiers.
This transparency makes it easier for your hotel to evaluate ROI and plan budgets, favoring Profitroom’s clear pricing model.
Profitroom is a comprehensive reservation and management platform supported by recent, positive reviews, high customer satisfaction, and extensive integrations. It’s suited for hotels and groups aiming to grow revenue, streamline operations, and provide personalized guest experiences.
FelhőMatrac lacks recent reviews, verified features, and integrations, making it unsuitable for hotels seeking reliable, scalable solutions. Its minimal presence and unclear support history place it well behind Profitroom in the current market.
If your hotel needs a proven, feature-rich system with excellent support and integrations, Profitroom is the clear choice. FelhőMatrac might only be an option if your priorities are extremely basic reservations with no growth expectations.
酒店预订软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| FelhőMatrac |
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| Starting Price | — | From $1,300/mo |
根据 HTR 的产品数据库,FelhőMatrac 和 Profitroom Suite 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | FelhőMatrac |
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|---|---|---|
| PMS 连接性 | ||
| RMS 连接性 | ||
| 元搜索连接 | ||
| 动态定价 | ||
| 呼叫中心功能 | ||
| 支持每周和每月费率 |
显示主要差异。这两款产品之间还有 8 项功能存在差异。
酒店从业者喜爱的方面
Profitroom 平台因其用户友好且直观的设计而受到称赞,让员工可以轻松导航和实施。入职流程和培训可确保员工熟悉其功能。
CRM 系统是一项出色的功能,它使酒店经营者能够有效地管理客人关系,根据客人的喜好定制服务。这可以提高满意度和忠诚度,但有些用户希望 CRM 具有更大的灵活性... CRM 系统是一项出色的功能,它使酒店经营者能够有效地管理客人关系,根据客人的喜好定制服务。这可以提高满意度和忠诚度,但有些用户希望 CRM 具有更大的灵活性和编辑功能。
用户很欣赏 Profitroom 定期发布和推出新功能,让其紧跟现代技术趋势。不过,有些人期待更全面的统计工具和新闻通讯改进。
酒店从业者提出异议的方面
一些用户表示,Profitroom 与现有酒店系统的集成存在困难,这可能会影响运营效率和跨系统工作流程。具体不满之处包括系统间映射的限制以及 CRM 灵活性不足。
独特功能
评分差异最大的方面
这取决于您的需求。FelhőMatrac 和 Profitroom Suite 共享许多核心 Hotel Reservations Software 功能,但各有独特的能力。FelhőMatrac 提供 0 个经验证的集成合作伙伴,而 Profitroom Suite 提供 66 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Profitroom Suite 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
FelhőMatrac:否。Profitroom Suite:否。 两款产品目前均不提供免费版。大多数 Hotel Reservations Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。FelhőMatrac 的 HT Score 为 0,Profitroom 的为 94。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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