Profitroom Booking Engine 360

4.7 (536 REVIEWS)

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HT Score  
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Michael, Kamil, Magdalena + 42 more experts recommend Profitroom

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Ranked 2 (out of 140) in Booking Engine

2024 Finalist HotelTechAwards

Hoteliers voted Profitroom as the #2 Booking Engine provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

The premium booking platform for leisure hotels and resorts

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What is Profitroom?

Founded in 2007 | Headquarters in Poland | 150 employees
Profitroom Booking Engine 360 is a highly effective platform designed to enhance direct hotel bookings and boost sales conversion rates. Specifically tailored for the hospitality industry, it integrates seamlessly with property management systems (PMS), offering an intuitive interface that simplifies the management of multiple booking channels. Hoteliers can easily create customized packages and upsell services, making it an invaluable tool for increasing revenue. Featuring extensive customization options, the platform allows hoteliers to offer a unique brand experience. By addressing operational efficiency, Profitroom Booking Engine 360 helps hoteliers streamline their booking processes while maximizing occupancy and profitability.

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Capabilities

Fully customisable

Automated personalised offers

Dynamic availability assistant

Recapture abandoned bookings

Responsive mobile-first design

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Available Add-ons & Modules

Profitroom Payments

Payments Processing Software
Payments tailored to the needs of hoteliers guaranteeing full integration with the prepayment and cancellation policies. Low costs of transactions and a smoother booking process.

INCLUDED

Proposal Engine

Guest Messaging Software
A module for reservation offices and receptions, which allows for instant dispatch of stay proposals via email to convert offline to online traffic. With quick confirmations and safe payments it makes the guest journey a pleasure.

INCLUDED

Extras and Upsell

Guest Messaging Software
Increase the value of each reservation and propose additional services and add-ons. Allow guests to select extras during the standard booking process. Then, ask again, via na automated e-mail sent after the booking has been made.

INCLUDED

Profitroom Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Profitroom Booking Engine 360 is the #3 most trending product in the Booking Engine category (out of 140) and the #163 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Profitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Profitroom as the #2 Booking Engine provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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96 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Profitroom Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Profitroom Average Profitroom

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12

Success Stories

6

References

16

Featured Customers

Profitroom Case Studies

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Hotel Panorama: How the direct booking revenue was raised by 60% in just one year

Lido di Venezia (Italy)

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Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs

Pocatky (Czech Republic)

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How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:

Falmouth (United Kingdom)

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A view from the ocean: Profitroom strikes again!

Bakoven (South Africa)

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Boosting direct online revenue at super speed

Manchester (United Kingdom)

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Offering truly personalised guest communications and unique stay experiences.

Lympne (United Kingdom)

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Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.

Ryn (Poland)

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Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?

Znin (Poland)

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Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!

Sulejow (Poland)

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84% direct share in a non-obvious tourist location

Sulecin (Poland)

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How to build the strength of a hotel group through supporting tools for direct booking?

Grzybowo (Poland)

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Blending the art of doing nothing and doing everything

Hayle (United Kingdom)

Popularity by Segment

Size

19 | X-Small (1-9 room)

81 | Small (10-24 room)

210 | Medium (25-74 room)

267 | Large (75-199 room)

83 | X-Large (200+ room)

Country

432 | Poland

33 | Czech Republic

33 | United Kingdom

29 | South Africa

22 | Mexico

19 | Slovakia

17 | Germany

11 | Colombia

9 | United States of America

8 | Spain

7 | India

5 | Italy

4 | Finland

4 | Costa Rica

3 | Ireland

3 | Norway

2 | Romania

2 | Cyprus

2 | Canada

1 | Portugal

1 | Bahamas

1 | Namibia

1 | United Arab Emirates

1 | Nepal

1 | Estonia

1 | Turkey

1 | Morocco

1 | Slovenia

1 | Switzerland

1 | Panama

1 | Philippines

1 | New Zealand

1 | Korea, South

1 | Vietnam

1 | Bulgaria

1 | Ghana

1 | Indonesia

Type

295 | Resorts

244 | Luxury Hotels

217 | Boutiques

200 | Bed & Breakfast & Inns

161 | Airport/Conference Hotels

150 | City Center Hotels

143 | Limited Service & Budget Hotels

138 | Branded Hotels

87 | Extended Stay & Serviced Apartments

55 | Hostels

24 | RV Parks & Campgrounds

23 | Vacation Rentals & Villas

9 | Casinos

1 | Motels

Region

566 | Europe

33 | North America

32 | Africa

16 | South America

12 | Asia Pacific

2 | Middle East

1 | Oceania

1 | Central America

Category

536 | Booking Engine

361 | Channel Managers

267 | Hotel CRM & Email Marketing

258 | Website Design

45 | Digital Marketing Agencies

16 | Hotel Reservations Systems

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Profitroom Reviews

Hotelier Rating

Excellent
570
Very Good
70
Average
30
Poor
3
Terrible
2

Property Size

  • X-Small (19)
  • Small (81)
  • Medium (210)
  • Large (267)
  • X-Large (83)

Country

  • Poland
    Poland
    (432)
  • Czech Republic
    Czech Republic
    (33)
  • United Kingdom
    United Kingdom
    (33)
  • South Africa
    South Africa
    (29)
  • Mexico
    Mexico
    (22)
  • Slovakia
    Slovakia
    (19)
  • Germany
    Germany
    (17)
  • Colombia
    Colombia
    (11)
  • United States of America
    United States of America
    (9)
  • Spain
    Spain
    (8)
  • India
    India
    (7)
  • Italy
    Italy
    (5)
  • Finland
    Finland
    (4)
  • Costa Rica
    Costa Rica
    (4)
  • Ireland
    Ireland
    (3)
  • Norway
    Norway
    (3)
  • Romania
    Romania
    (2)
  • Cyprus
    Cyprus
    (2)
  • Canada
    Canada
    (2)
  • Portugal
    Portugal
    (1)
  • Bahamas
    Bahamas
    (1)
  • Namibia
    Namibia
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Nepal
    Nepal
    (1)
  • Estonia
    Estonia
    (1)
  • Turkey
    Turkey
    (1)
  • Morocco
    Morocco
    (1)
  • Slovenia
    Slovenia
    (1)
  • Switzerland
    Switzerland
    (1)
  • Panama
    Panama
    (1)
  • Philippines
    Philippines
    (1)
  • New Zealand
    New Zealand
    (1)
  • Korea, South
    Korea, South
    (1)
  • Vietnam
    Vietnam
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Ghana
    Ghana
    (1)
  • Indonesia
    Indonesia
    (1)

Region

  • North America
    North America
    (33)
  • Europe
    Europe
    (566)
  • Asia Pacific
    Asia Pacific
    (12)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (2)
  • South America
    South America
    (16)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (32)

Hoteliers say

NEW AI Review summary

Hoteliers like Profitroom for its capability to drive direct bookings significantly, which helps increase revenue and reduces dependence on third-party OTAs. The seamless integration with websites and PMS allows for streamlined operations and minimal errors, further facilitating pricing strategy adjustments. Additionally, Profitroom’s booking engine supports personalized offers and upselling opportunities, enhancing guest experiences and operational efficiency. However, users note the need for improvements in CRM functionalities, email marketing features, and the introduction of a mobile app.

AI-generated from the text of customer reviews

User interface and ease of use
Customization and personalization
Pricing and discounts management
Direct bookings increase
System integration
Channel Manager flexibility
CRM enhancements needed
Email marketing and reporting
Mobile app requirement
8

Excellent Onboradin with Mr. Xavier, very cordial, attentive and proactive

Comercial from 50-74 room Bed & Breakfast & Inn in Cartagena (Colombia)

Verified
0 days ago
Easy connection with the channel manager and visually or facing the client, it is an easy access and reservation tool for the end client, also secure for everything related to payments.
Country Colombia
Comercial
Medium Hotel
10

Great opportunities of booking engine

Revenue Manager from 200 to 499 room Airport/Conference Hotel in Krynica-Zdroj (Poland)

Verified
0 days ago
Elastic offers; additional extras; upselling; combined offers: guests can choose the best offer for them; promo code; friendly using by guests and also by hotel.
Country Poland
Revenue Manager
X-Large Hotel
10

Eye-friendly graphic design, guest room reservations written in a legible way, satisfactory booking loading time

FD from 75-99 room Branded Hotel in Olsztyn (Poland)

Verified
0 days ago
I really like the readability of statistics, you can easily read what channel a given reservation comes from, the description of the reservation, the guest's stay - business or private.
Country Poland
FD
Large Hotel
10

Everything in one place

Revenue Director from 100 to 199 room Boutique in Cavelossim (India)

Verified
0 days ago
For group of the hotels the CRM is one of the best sollutions as cross selling is very important. Reservations never been so easy before.
Country India
Revenue Director
Large Hotel
10

Market leader, without a doubt, the best solutions and tools.

Manager from 10 to 24 room Boutique in Krakow (Poland)

Verified
2 days ago
Profitroom is above all: 1. Innovation, intuitiveness, good support, comprehensive services and business assistance. We cannot forget about the HMC conference, i.e. the possibility of establishing many business contacts that will help in running the hotel.
Country Poland
Manager
Small Hotel
10

Seamless and Smart: Profitroom Elevates the Booking experience.

Manager from 100 to 199 room Boutique in San Lameer (South Africa)

Verified
3 days ago
1. User Friendly Interface -The platform makes it easy for guests to navigate, search for available villas, and make bookings efficiently. 2. Streamlined Reservation Process-It simplifies booking management for both guests and staff, minimizing errors and enhancing the customer experience. 3. Customization for Your Brand -Profitroom allows...
Country South Africa
Manager
Large Hotel
9

Excellent choice

Manager from 50-74 room Airport/Conference Hotel in Frantiskovy Lazne (Czech Republic)

Verified
3 days ago
The Profitroom system works very well. Company representatives are helpful, friendly, accommodating. I rate the cooperation with Profitroom as excellent.
Country Czech Republic
Manager
Medium Hotel
10

Great service and reliable product

Marketing Manager from 100 to 199 room City Center Hotel in (Turkey)

Verified
5 days ago
I enjoy working with our Customer Success Manager Daniela and the booking engine itself is a reliable product. Together with Loyalty program, it provides us with a great tool to attract direct bookings.
Country Turkey
Marketing Manager
Large Hotel
10

Great partner to make direct bookings

Hotel general manager from 200 to 499 room Boutique in Jachranka (Poland)

Verified
5 days ago
Great support, easy to use for new workers, upsell, reporting, crm is great to make direct bookings, optimize, conversion, newsletter
Country Poland
Hotel general manager
X-Large Hotel
10

Great team, great work!

Marketing Manager from 25-49 room in San Jose (Costa Rica)

Verified
6 days ago
Working with this team has been an absolute delight. They are professionals who excel at managing diverse tasks seamlessly across multiple areas. Their efficiency and speed are truly impressive, ensuring everything runs smoothly. I deeply appreciate their dedication and skill, which make collaboration not only effortless but genuinely enjoy...
Country Costa Rica
Marketing Manager
Medium Hotel
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